I originally purchased the black HydroConquest 42mm but ended up exchanging it for the blue, and I'm glad I did. The blue dial looks incredible in person; way better than it does online. The whole exc... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everyone made me feel welcome upon arriving. I want to point out that the security personnel are great; they welcomed me asked how I was doing verses most security this time of year. Tracie (I may b... See more
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Found the exact watch I wanted in stock with important details. Then spoke with a helpful online chat rep who answered all of my questions. Ordered the watch and it showed up quickly so well and e... See more
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I had a great experience working with Rosalinda at Mayors. She was knowledgeable, honest, and easy to work with throughout the process. I saw the Tudor Black Bay GMT with the red and blue bezel, knew... See more
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Company details
About mayors.com
Written by the company
LUXURY JEWELRY
LUXURY WATCHES
ENGAGEMENT RINGS
WEDDING RINGS
In 1910, Mayors opened its first doors to connoisseurs of fine jewelry and elegant timepieces.
Offering an unparalleled selection with first-class service, the humble jeweler quickly became renowned as the destination for quality and craftsmanship. But more than a standard, it became a tradition of excellence.
Today, Mayors has 14 stores across Florida and Georgia showcasing iconic brands from around the world. Preserving the intimacy of a family-owned boutique, your house of brands is committed to provide uncompromising luxury.
Contact info
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Professional and courteous service
Professional and courteous service. Will be purchasing another watch from in the future.
17 January 2026
Reply from mayors.com
Dear Norman Telleria,
Thank you for taking the time to share your experience with us. We’re delighted to hear that you received professional and courteous service during your visit.
We truly appreciate your confidence in us and look forward to assisting you again when you’re ready for your next timepiece!
Kind regards.
Mayors
Exceptional, remote buying experience
I love how they allow you to buy watches they don’t have in stock. They will just order them and get them to you and it was very quick.
12 January 2026
Reply from mayors.com
Dear Dallan Labrum,
Thank you for sharing your feedback with us! We’re delighted to hear that you enjoyed the convenience of our special‑order process and that your timepiece arrived quickly.
We appreciate your review and look forward to assisting you again soon!
Kind regards,
Mayors
I was treated with great service and…
I was treated with great service and kindness. By the manager Jeremy Vega and staff great experience.
11 January 2026
Reply from mayors.com
Dear Victor Ramos Jr,
Thank you for taking the time to share your experience with us! We’re delighted to hear that you were treated with such great service and kindness. It’s wonderful to know that our team helped make your visit a memorable one.
We truly appreciate your feedback and look forward to assisting you again soon!
Kind regards,
Mayors
Thank You Customer Service!
The Cartier Panthere watch is gorgeous on my wife’s wrist, but the Mayor’s customer service team including Devon and Shilo, are directly responsible for getting it to her in time for her 50th birthday party! I can’t thank you enough for your outstanding devotion to taking care of your customers!!
16 January 2026
Reply from mayors.com
Dear Peter Casady,
Thank you for sharing such a heartfelt review. We’re delighted to hear that the timepiece looks beautiful on your wife’s wrist, and we’re especially pleased it reached her in time for her 50th birthday celebration. Our team is deeply committed to delivering attentive, thoughtful service, and it’s wonderful to know their dedication played a part in making such a meaningful moment even more special.
We hope your wife enjoys her timepiece for many years to come, and we look forward to assisting you again in the future!
Kind regards,
Mayors
Phil and Chris made buying a Cartier…
Phil and Chris made buying a Cartier watch for my wife an outstanding experience. They were professional, knowledgeable, and took great care of every detail from start to finish. The process was seamless and never felt rushed. Truly top-tier service that matched the quality of the brand.
3 January 2026
Reply from mayors.com
Dear Sean Coe,
Thank you for taking the time to share your experience with us! We’re thrilled to hear that Phil and Chris provided such exceptional service while assisting you with selecting a Cartier timepiece for your wife. Their professionalism, product knowledge, and attention to detail are exactly what we strive to deliver.
We truly appreciate your feedback and look forward to welcoming you again soon!
Kind regards,
Mayors
Excellent service
I selected ship to store but it came to my house anyway. I went the location at International mall to get the bracelet adjusted. Excellent service.
11 January 2026
Reply from mayors.com
Dear Dennis Anderson,
Thank you for sharing your experience with us! We’re glad to hear that our International Mall team provided excellent service and assisted with your bracelet adjustment.
We look forward to assisting you again soon!
Kind regards,
Mayors
Purchase and delivery were smooth!
Purchase and delivery were smooth! I purchased online, and had a delivery in a couple of days.
14 January 2026
Reply from mayors.com
Dear Brian,
It’s great to hear that your online purchase and delivery went so smoothly. We’re glad everything arrived quickly and just as expected, and we appreciate you choosing us for your purchase!
Kindly,
Mayors
Easy process
Easy process. Fast shipping. I spoke with a seller via chat and they helped me complete the transaction quickly.
11 January 2026
Reply from mayors.com
Greetings,
Thank you for sharing your experience! We’re glad to hear the process was easy, the shipping was fast, and that our team was able to assist you quickly through chat.
We appreciate your support and look forward to helping you again!
Kind Regards,
Mayors
Reply from mayors.com
Dear Antonio,
Thank you for your feedback. We’re glad to hear you enjoyed the fast, efficient, and accurate service. We appreciate your support and look forward to serving you again.
Kind Regards,
Mayors
I recently purchased a Cartier…
I recently purchased a Cartier Santos-Dumont from Mayors and had a great experience from start to finish. The watch was delivered within 24 hours, arrived in pristine condition, and was packaged securely and thoughtfully.
Buying a watch online can sometimes feel uncertain, but Mayors made the entire process seamless and stress-free. Communication was clear, checkout was easy, and the delivery was exactly as promised. I wouldn’t hesitate to purchase from them again.
Highly recommend Mayors for anyone considering a luxury watch purchase.
12 January 2026
Reply from mayors.com
Greetings,
Thank you for taking the time to share such a thoughtful review. It’s wonderful to hear that your Cartier arrived quickly, securely, and in perfect condition. We understand purchasing a luxury watch online can feel like a leap of faith, so it means a lot that our communication, checkout process, and delivery helped make everything smooth and stress free for you.
Your recommendation is truly appreciated!
Kind Regards,
Mayors
Wonderful experience
Wonderful experience
It couldn't have gone better. And I love my watch
12 January 2026
Reply from mayors.com
Dear Luis,
Thank you for sharing your experience. It’s great to hear everything went perfectly and that you’re loving your new watch! Your support means a lot, and we hope you enjoy it for years to come.
Kindly,
Mayors
Awesome Online Experience
Found the exact watch I wanted in stock with important details. Then spoke with a helpful online chat rep who answered all of my questions. Ordered the watch and it showed up quickly so well and elegantly packaged that it captured the magic of actually buying it at one of Mayors highly regarded stores.
10 out of 10 experience. Will definitely look to them first next time I decide to purchase a luxury item or timepiece.
11 January 2026
Reply from mayors.com
Greetings,
Thank you for sharing such an outstanding review! We’re thrilled to hear that you found the exact timepiece you were looking for and that our team provided helpful and thorough assistance.
We truly appreciate your feedback and look forward to your next purchase!
Kind regards,
Mayors
Reply from mayors.com
Dear Scott Wolf,
Thank you for your feedback! We’re thrilled to hear you received excellent service.
Kind regards,
Mayors
Fast and easy
The purchase was seamless. Fast and easy. The product is exactly what was looking for.
11 January 2026
Reply from mayors.com
Dear Vess,
Thank you so much for the fantastic review! We're thrilled to hear your purchase was quick and effortless, and that the product is exactly what you were looking for. Your support means a lot to us, and we hope to serve you again soon!
Kind Regards,
Mayors
Reply from mayors.com
Dear John Odom,
Thank you for your wonderful feedback! We’re delighted to hear that your order arrived quickly, was well-packaged, and in excellent condition. Your satisfaction is our priority, and we look forward to serving you again soon!
Kind regards,
Mayors
Reply from mayors.com
Dear Ken Sharpe,
Thank you for your kind words! We’re so glad you enjoyed our fast service and that we met your expectations. Your satisfaction means a lot to us, and we look forward to assisting you again soon!
Kind regards,
Mayors
Great experience and Karen was easy to…
Great experience and Karen was easy to work with.
7 January 2026
Reply from mayors.com
Dear Heath Ritenour,
Thank you so much for sharing your experience with us! We’re thrilled to hear that you had a great time and that Karen made everything easy and enjoyable.
We truly appreciate your feedback and look forward to serving you again soon!
Kind regards,
Mayors
I’m very happy with the product I…
I’m very happy with the product I purchased. However, I was disappointed by the overall delivery process. I was told the product would arrive at a certain date (in time for the holidays) and unfortunately I did receive it until a week later. While this was fine in the end, the customer service agents did not appropriately set my expectations leading to unnecessary confusion and extra work on my end to sort out the status of my order
6 January 2026
Reply from mayors.com
Dear Kendra Burek,
Thank you for sharing your feedback with us! We’re thrilled to hear you’re happy with the timepiece, but we’re truly sorry for the delay and the confusion regarding your delivery. We understand how important timely arrival is, especially during the holidays, and we regret that we didn’t meet your expectations in this regard. Your comments about communication are very valuable, and we have shared them with the team.
Thank you for your patience and appreciate you for understanding.
Kindly,
Mayors
First luxery watch bought
I bought a lovely Cartier Tank Must watch from Mayor's. The was my first luxury watch and first Mayor's buy. The watch came very quickly, nicely packaged. I would definitely purchase from them again.
3 January 2026
Reply from mayors.com
Dear Lynn Camden Paarmann,
Thank you for sharing your wonderful feedback with us! We’re delighted to hear that your first luxury watch and first purchase with us was such a positive experience.
We truly appreciate your trust and look forward to assisting you again in the future!
Kind regards,
Mayors
Reply from mayors.com
Dear Markus Weinseiss,
Thank you for giving us a 5-star review!
We are happy to hear you were satisfied with our services, and we look forward to assisting you again in the future.
Kind regards,
Mayors
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