I originally purchased the black HydroConquest 42mm but ended up exchanging it for the blue, and I'm glad I did. The blue dial looks incredible in person; way better than it does online. The whole exc... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everyone made me feel welcome upon arriving. I want to point out that the security personnel are great; they welcomed me asked how I was doing verses most security this time of year. Tracie (I may b... See more
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Found the exact watch I wanted in stock with important details. Then spoke with a helpful online chat rep who answered all of my questions. Ordered the watch and it showed up quickly so well and e... See more
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I had a great experience working with Rosalinda at Mayors. She was knowledgeable, honest, and easy to work with throughout the process. I saw the Tudor Black Bay GMT with the red and blue bezel, knew... See more
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Company details
About mayors.com
Written by the company
LUXURY JEWELRY
LUXURY WATCHES
ENGAGEMENT RINGS
WEDDING RINGS
In 1910, Mayors opened its first doors to connoisseurs of fine jewelry and elegant timepieces.
Offering an unparalleled selection with first-class service, the humble jeweler quickly became renowned as the destination for quality and craftsmanship. But more than a standard, it became a tradition of excellence.
Today, Mayors has 14 stores across Florida and Georgia showcasing iconic brands from around the world. Preserving the intimacy of a family-owned boutique, your house of brands is committed to provide uncompromising luxury.
Contact info
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
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Great communication
Great communication. Joanna was with me every step of the way during my transaction. Looking forward to my next purchase.
4 January 2026
Reply from mayors.com
Dear Robert,
Thank you so much for your kind words! We’re thrilled to hear that Joanna made your experience smooth and enjoyable from start to finish! We truly appreciate your trust and can’t wait to help you with your next purchase.
Kind Regards,
Mayors
My favorite store, beyond Excellent
My favorite store is a place where you feel special and cared for from the moment you walk in. The A-Team of staff members is amazing, and I always find something new that I just can’t resist buying. The managers, Abby, Rachel, Brent, and Matt, are at the top of their game and ensure that the store is always in pristine condition with new stock.
As a lover of timepieces and jewelry, I can truly appreciate the attention to detail that goes into everything. The sales staff, the managers, greeting team are all lovely, even the security staff is always friendly and welcoming not making you feel uncomfortable. Visiting this store is always a pleasant experience, and the staff never makes me feel like a burden, NO MATTER HOW MANY TIMES I GO BY..LOL
Special thanks to Mr. Rogers, an amazing salesperson who sold me many of my favorite pieces. I’m very grateful for all the assistance and patience the entire team has had with me and my family. I will definitely continue to refer this store to all my contacts.
Thank you from the bottom of my heart. God bless your entire team.
4 January 2026
Reply from mayors.com
Dear Chris,
Thank you so much for your incredible review. It means the world to our entire team! We’re thrilled to know you always feel welcomed and cared for, and we’ll be sure to share your kind words with Abby, Rachael, Brent, Matt, and the rest of the team.
We’re especially glad Mr. Rogers has helped you find pieces you love. Your continued support, trust, and referrals truly inspire us. It’s always a joy to have you visit, and we look forward to welcoming you back again soon!
Thank you from the bottom of our hearts.
Kindly,
Mayors
Fast and quick delivery
Fast and quick delivery. Very professional boxing and great Tag watch. Thank you!
26 December 2025
Reply from mayors.com
Dear Albert Maseda,
Thank you for your wonderful feedback! We’re delighted to hear that your timepiece arrived quickly and that you were impressed with the professional packaging. Providing fast delivery and ensuring every detail reflects the quality of our products is very important to us, and we’re thrilled that your experience met those expectations.
We truly appreciate your support and look forward to serving you again soon!
Kindly,
Mayors
Excellent experience.
Excellent experience.. easy to find the information and navégate in their website.
2 January 2026
Reply from mayors.com
Dear Pedro Alvarez,
Thank you for sharing your feedback with us! Creating a seamless and enjoyable online experience is one of our top priorities, and we are glad to hear you found it easy.
We look forward to continuing to provide you with exceptional service and an effortless shopping experience!
Kind regards,
Mayors
Received my order promptly
Received my order promptly. Superior quality product. Professionally packaged.
29 December 2025
Reply from mayors.com
Dear Maurice T Ackermann,
Thank you for your wonderful feedback! We’re delighted to hear that your order arrived promptly and that you’re pleased with the superior quality and professional packaging.
Your satisfaction is our top priority, and we truly appreciate your support!
Kindly,
Mayors
It was not overnight delivery
23 December 2025
Reply from mayors.com
Dear Alberto Pisani,
Thank you so much for sharing your experience with us. We sincerely apologize for the delay, as this is not the experience we strive to provide to our clients. Please know that we are actively looking into you order with FedEx and it has been delivered.
Your patience and understanding mean a great deal to us, and we are committed to learn from your experience.
Kindly,
Mayors
Reply from mayors.com
Dear Cody,
Thank you so much for the 5‑star review! We’re thrilled to hear the buying process was easy and that your order arrived quickly.
We appreciate you choosing us and hope to serve you again soon!
Kindly,
Mayors
First class service
From purchase to delivery in less than 24 hours, the presentation of the packaged watch and elegant touches done with obvious care, I will definitely shop with Mayors again!
30 December 2025
Reply from mayors.com
Dear Robert H,
Thank you for giving us a 5-star review!
We are delighted to hear that you were satisfied with our services, and presentation of your package. Enjoy your new watch!
We look forward to assisting you again in the future.
Kind regards,
Mayors
This is my three purchase from mayors…
This is my three purchase from mayors and as always the service was phenomenal. The watch is beautiful! It arrived within 2 days and was beautifully presented. I cannot imagine shopping for watches anywhere else.
26 December 2025
Reply from mayors.com
Dear Rachel McCabe,
Thank you for giving us 5-star review!
We appreciate you taking the time to share your feedback, and we look forward to servicing you again in the future. Enjoy your new timepiece!
Kind regards,
Mayors
Personal attention is the best…
Personal attention is the best experience you can have in the store.
19 December 2025
Reply from mayors.com
Dear Michelle Martinez,
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you were satisfied with our services.
We look forward to servicing you again in the future.
Kind regards,
Mayors
Great experience with the purchase of…
Great experience with the purchase of my Fiancé's Birthday present. The on-line presence/correspondence with the Mayors sales representative made this transaction seamless.
13 December 2025
Reply from mayors.com
Dear CA,
Thank you for providing us with a 5-star review!
We appreciate your kind comments regarding our seamless service. I hope you and your fiancé enjoyed his birthday festivities, and we look forward to assisting you guys in the future with any watch needs you may have.
Kind regards,
Mayors
Reply from mayors.com
Dear Joseph Nelson,
Thank you for providing us with a 5-star review!
We are proud to hear that you were satisfied with our services, staff , and quality products.
Please come back and visit us again soon.
Kind regards,
Mayors
Great first purchase experience
My first purchase from Mayors and it was a breeze. Support team is awesome to solve any order eelated issues.
24 December 2025
Reply from mayors.com
Dear Ijaz Anwar,
Thank you for sharing your experience with us! We’re delighted to hear that your first purchase with us was smooth and that our team was able to assist you effectively.
Your feedback means a lot to us, and we look forward to serving you again in the future.
Kind regards,
Mayors
Reply from mayors.com
Dear Bart L,
Thank you for sharing your feedback with us. Our records indicate that the order was processed and delivered within the advertised timeline. We’d love to learn more about your experience to better understand any concerns you may have had. Please email us at clientserviceteam@mayors.com if there were any issues with the delivery.
Kind regards,
Mayors
Reply from mayors.com
Dear Rodolfo Amador,
Thank you for the 5-star review!
We appreciate you taking the time to provide your feedback and we look forward to assisting you again in the future.
Kind regards,
Mayors
I placed order before the cut off time…
I placed order before the cut off time and date, received emails that my package would be delivered on or before 12/24 and on the the 24th I get an email saying package will be delivered on the 26th! I understand its the holidays but on the website it says when orders should be placed and date of expected delivery. Very disappointed
21 December 2025
Reply from mayors.com
Dear Angie,
Thank you for providing us your feedback and bringing this matter to our attention. It saddens us to hear that you did not receive your order in a timely manner, but that is always are goal. Due to unforeseen events with Fed-Ex your package was not delivered as we predicted, and we hope to regain your trust in the future. Happy holidays!
We do apologize for any inconvenience.
Kind regards,
Mayors
Excellent service
Was greeted promptly and my purchased order was gift wrapped and promptly in my hands all went smoothly and professionally!
Manny took excellent care of my needs!
Waiting on a call back for my soon to come retirement gift !!
21 December 2025
Reply from mayors.com
Dear Miguel,
Thank you so much for sharing your experience with us. We’re delighted to hear that your visit went smoothly and that your order was prepared and wrapped with care. It’s wonderful to know that Manny provided the attentive service you deserve!
We’re excited to assist you again soon and look forward to helping you find the perfect piece to celebrate your upcoming retirement.
Thank you for choosing us and for your kind words!
Kindly,
Mayors
Great experience with sales associate.
18 December 2025
Reply from mayors.com
Dear William,
We’re delighted to hear that you had a great experience! Providing attentive, personalized service is always our goal, and it’s wonderful to know we delivered that during your visit. Thank you for taking the time to share your feedback!
Kind Regards,
Mayors
Mary Sansone is wonderful
Mary Sansone is wonderful. She is thoughtful, communicative, and professional.
20 December 2025
Reply from mayors.com
Dear Kiran,
Thank you so much for sharing your kind words. We’re delighted to hear that Mary made such a positive impression. Her thoughtful, communicative, and professional approach is exactly what we strive to deliver, and it’s wonderful to know she provided that experience for you.
Kindly,
Mayors
The staff there is incredible and they…
The staff there is incredible and they genuinely understand the products and care about your satisfaction. Love this place.
18 December 2025
Reply from mayors.com
Dear Clinton,
Thank you so much for your wonderful feedback. We’re thrilled to hear that our team made such a positive impression and that their product knowledge and genuine care contributed to a great experience.
We truly appreciate your support and are grateful you love visiting us. We look forward to welcoming you back again soon!
Kind Regards,
Mayors
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