I originally purchased the black HydroConquest 42mm but ended up exchanging it for the blue, and I'm glad I did. The blue dial looks incredible in person; way better than it does online. The whole exc... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Everyone made me feel welcome upon arriving. I want to point out that the security personnel are great; they welcomed me asked how I was doing verses most security this time of year. Tracie (I may b... See more
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Found the exact watch I wanted in stock with important details. Then spoke with a helpful online chat rep who answered all of my questions. Ordered the watch and it showed up quickly so well and e... See more
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I had a great experience working with Rosalinda at Mayors. She was knowledgeable, honest, and easy to work with throughout the process. I saw the Tudor Black Bay GMT with the red and blue bezel, knew... See more
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Company details
About mayors.com
Written by the company
LUXURY JEWELRY
LUXURY WATCHES
ENGAGEMENT RINGS
WEDDING RINGS
In 1910, Mayors opened its first doors to connoisseurs of fine jewelry and elegant timepieces.
Offering an unparalleled selection with first-class service, the humble jeweler quickly became renowned as the destination for quality and craftsmanship. But more than a standard, it became a tradition of excellence.
Today, Mayors has 14 stores across Florida and Georgia showcasing iconic brands from around the world. Preserving the intimacy of a family-owned boutique, your house of brands is committed to provide uncompromising luxury.
Contact info
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
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Reply from mayors.com
Dear Tim W,
Thank you for sharing your feedback! We’re glad to hear the process was easy and made your watch‑buying experience enjoyable.
We appreciate you choosing us and look forward to helping again in the future!
Kindly,
Mayors
Reply from mayors.com
Dear Patricia Loiz,
Thank you so much for sharing your experience with us. We’re thrilled to hear that our selection and service continue to impress.
We look forward to assisting you again soon!
Kind regards,
Mayors
Reply from mayors.com
Dear Christian Garcia,
Thank you for your kind words! We’re delighted to hear that you found our service professional and our client care excellent.
Your feedback means a lot, and we look forward to serving you again!
Kind regards,
Mayors
I bought my Tudor from Mayors at Avalon…
I bought my Tudor from Mayors at Avalon and they were professional and friendly.
10 February 2026
Reply from mayors.com
Dear Andrew Waits,
Thank you for sharing your experience! We’re glad to hear that our team took great care of you. Professional and friendly service makes all the difference when purchasing a timepiece, and it’s wonderful to know they delivered.
We appreciate your recommendation and look forward to assisting you soon!
Kind regards,
Mayors
Excellent package protection
Excellent package protection, beautiful custom shipping box
18 February 2026
Reply from mayors.com
Dear Brian,
Thank you so much for the wonderful feedback! We’re thrilled to hear that the package protection and shipping box made a great impression. We put a lot of care into both, and it means a lot to know it showed.
We appreciate you choosing us and hope you enjoy your order!
Kind regards,
Mayors
Reply from mayors.com
Dear Charlie,
Thank you for sharing your experience with us! We are happy to hear that John provided a fantastic experience.
We appreciate your recommendation and look forward to welcoming you back soon!
Kind regards,
Mayors
This is a great experience form ease of…
This is a great experience form ease of ordering to how quick they process as well as the beautiful packaging used for delivery. Really made this purchase feel extra special.
17 February 2026
Reply from mayors.com
Dear Blake Jackson,
Thank you for sharing your experience with us! We are happy that you liked our packaging and that your order arrived in a timely matter.
We appreciate your recommendation and look forward to assisting you again soon!
Kind regards,
Mayors
Excellent customer service
Excellent customer service, very helpful and nice customer service
16 February 2026
Reply from mayors.com
Dear Fabio Bernal,
Thank you for providing us with a 5-star review!
We appreciate you taking the time to share your experience with us, and we look forward to assisting you again in the future.
Kind regards,
Mayors
super fast shipping and a gorgeous watch
16 February 2026
Reply from mayors.com
Dear John Milburn,
Thank you so much for leaving us a review! We are glad your order arrived fast and that you are enjoying your new timepiece.
We look forward to assisting you again soon!
Kindly,
Mayors
I placed my order Friday night
I placed my order Friday night. I instantly messaged inquiring about my shipment date Monday morning. The answer was immediate and what I wanted to hear. It had shipped and it would arrive Tuesday, which it did.
16 February 2026
Reply from mayors.com
Dear Matthew Youngson,
Thank you so much for your review! We’re glad to hear that your order arrived quickly and that our team was able to provide prompt updates along the way.
We truly appreciate your support and look forward to assisting you again!
Kind regards,
Mayors
the watch was never delivered to my…
the watch was never delivered to my house i had to drive like 1 hr to the store to pick it up
11 February 2026
Reply from mayors.com
Dear Paola Nunez,
Thank you for contacting us and sharing your feedback!
Upon reviewing your inquiry we show that your original home delivery was undeliverable due to failed delivery. We’re glad you reached out and that we were able to help arrange an in‑store pickup instead, and we apologize for any inconvenience this may have caused.
Again, please accept our sincere apology and we look forward to servicing you again in the future.
Kind regards,
Mayors
John and Anthony always provide…
John and Anthony always provide excellent customer service. I highly recommend visiting their store .
14 February 2026
Reply from mayors.com
Dear Robert,
Thank you so much for the wonderful review! We’re thrilled to hear that John and Anthony consistently deliver excellent service. We truly appreciate your recommendation and look forward to welcoming you back again soon!
Kind Regards,
Mayors
Reply from mayors.com
Dear Jeff,
We’re delighted to know your experience was both helpful and seamless. Thank you for sharing your feedback and for placing your trust in us.
Kind Regards,
Mayors
Quick and efficient shipping.
7 February 2026
Reply from mayors.com
Dear Adrian Cespedes,
Thank you for your kind review. We’re pleased to hear your order arrived quickly and efficiently, and we appreciate you choosing us.
Kindly,
Mayors
Polo did a great job getting my Tudor…
Polo did a great job getting my Tudor Blackbay 58 GMT sized for me and answered my questions about other timepieces I am interested in purchasing from Mayors.
7 February 2026
Reply from mayors.com
Dear Ronald Daly,
Thank you for giving us a 5-star review!
We are elated to hear that you were satisfied with our client services, and we look forward to servicing you again in the future.
Kind regards,
Mayors
Reply from mayors.com
Dear Juan,
Thank you for providing us with a 5-star review!
We are happy to hear that you found our service to be seamless and are staff excellent. We will make sure to share your kind comments with our team, and we look forward to assisting you again in the future.
Kind regards,
Mayors
I ordered a very expensive necklace on…
I ordered a very expensive necklace on Sunday February 8. Mayors charged my card. FedEx claims they delivered on 2.10 but they did not. So I have apparently lost the money and do not have a necklace. Mayors says it is all on FedEx. This is unacceptable.
9 February 2026
Reply from mayors.com
Greetings,
Thank you for taking the time to share this experience. We understand how concerning it is to place an order of significant value, see it marked as delivered, and yet not have the item in hand.
It is also troubling to hear that you felt the responsibility for resolving the matter was placed solely on the carrier. Please know that our team was actively working to address the situation and move it toward resolution as quickly as possible.
We are pleased to see that the necklace has since been delivered; however, we recognize that the conflicting FedEx status updates understandably caused additional stress throughout the process. Your feedback is important to us as we continue to strengthen both our communication and our handling of delivery‑related concerns.
Kind Regards,
Mayors
Fantastic service!!!
The watch arrived in one day. Came in a gorgeous presentation box. This Grand Seiko is nothing short of stunning! Mayors has a wonderful selection and customer service was also top notch. I'll be back soon!!!
9 February 2026
Reply from mayors.com
Dear James Noyes,
Thank you for giving us a 5-star review!
It brings us joy to hear that you enjoyed our top notch customer service, seamless delivery, and gorgeous presentation box.
We look forward to doing business with you again in the future.
Kind regards,
Mayors
Mayors UTC is great!
Anne Rogers did a great job in assisting me in getting these ordered in store at Mayors UTC.
9 February 2026
Reply from mayors.com
Dear Shawn Swiatkowski,
Thank you for giving us a 5-star review!
We are very proud to hear that Anne Rogers was able to assist you in purchasing your desired product. We will make sure to share your review with him and the rest of our team.
We look forward to assisting you again in the future.
Kind regards,
Mayors
Joanna was so kind and helpful
Joanna was so kind and helpful. My merchandise arrived very quickly as well.
8 February 2026
Reply from mayors.com
Dear Shang Ong,
Thank you for providing us with a 5-star review!
We appreciate your kind comments for Joanna, and we will make sure to share them with her and the rest of our team,
We welcome you back to shop with us again soon.
Kind regards,
Mayors
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