I originally purchased the black HydroConquest 42mm but ended up exchanging it for the blue, and I'm glad I did. The blue dial looks incredible in person; way better than it does online. The whole exc... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everyone made me feel welcome upon arriving. I want to point out that the security personnel are great; they welcomed me asked how I was doing verses most security this time of year. Tracie (I may b... See more
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Found the exact watch I wanted in stock with important details. Then spoke with a helpful online chat rep who answered all of my questions. Ordered the watch and it showed up quickly so well and e... See more
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I had a great experience working with Rosalinda at Mayors. She was knowledgeable, honest, and easy to work with throughout the process. I saw the Tudor Black Bay GMT with the red and blue bezel, knew... See more
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Company details
About mayors.com
Written by the company
LUXURY JEWELRY
LUXURY WATCHES
ENGAGEMENT RINGS
WEDDING RINGS
In 1910, Mayors opened its first doors to connoisseurs of fine jewelry and elegant timepieces.
Offering an unparalleled selection with first-class service, the humble jeweler quickly became renowned as the destination for quality and craftsmanship. But more than a standard, it became a tradition of excellence.
Today, Mayors has 14 stores across Florida and Georgia showcasing iconic brands from around the world. Preserving the intimacy of a family-owned boutique, your house of brands is committed to provide uncompromising luxury.
Contact info
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Reply from mayors.com
Dear Amy,
Thank you for the great feedback. We’re glad to hear you enjoyed our fast service and wide selection. We appreciate you choosing us and look forward to welcoming you back again.
Kind Regards,
Mayors
Reply from mayors.com
Dear Douglas Benedict,
Thank you for giving us a 5-star review!
It brings us joy to hear that you were satisfied with Joanna's seamless, responsive, professional, and extremely helpful services. Your kind comments have been shared with her and the rest of our team.
We look forward to servicing you again in the future.
Kind regards,
Mayors
I love this watch tremendously
I love this watch tremendously, I couldn’t get my hands on the Hamilton X Resident Evil watch but this one is 10x better imo due to it being a 40mm. 10/10 recommend and the watch is awesome.
6 March 2026
Reply from mayors.com
Dear Kory McKinney,
Thank you for sharing your 5-star review with us!
Congratulations on your new timepiece. We are very happy to hear that you love it, and are satisfied with your purchase. Enjoy your new timepiece, and we look forward to you shopping us again soon.
Kind regards,
Mayors
Very prompt shipping at no additional…
Very prompt shipping at no additional cost. I ordered a watch on Friday morning and it was delivered the next day before noon. Also the watch was carefully packed to protect from damage and the inside box was suitable to present to someone as a gift. The watch was exactly as described.
6 March 2026
Reply from mayors.com
Dear Earl Pope,
Thank you for providing us with a 5-star review!
We thank you for sharing your positive experience with us regarding your client service experience. It brings us joy to hear that you was happy with our packaging, and fast delivery.
Enjoy your new timepiece! We look forward to servicing you again in the future.
Kind regards,
Mayors
Packaging is perfect with the item…
Packaging is perfect with the item packed in the brands packaging. I loved that because Reeds don’t use the brands packaging it’s packed in Reeds packaging at least in my experience
6 March 2026
Reply from mayors.com
Dear Tonya,
Thank you for giving us a 5-star review!
We appreciate you taking the time to share your experience with us regarding our brands packaging and showing your appreciation.
We look forward to servicing you again in the future.
Kind regards,
Mayors
Fast in store pick up and top and…
Fast in store pick up and top and service regarding my Tissot PRX Titanium. Will be back soon for a longines as well 😁
4 March 2026
Reply from mayors.com
Dear Cole Ray,
Thank you for sharing your experience with us. We’re glad to hear your in store pickup was quick and that you enjoyed the service surrounding your Tissot PRX Titanium, a fantastic choice with a great presence on the wrist.
We appreciate your trust and look forward to welcoming you back when you’re ready for your Longines.
Kindly,
Mayors
Reply from mayors.com
Dear Miguel,
Thank you for sharing your excitement with us. We’re thrilled to hear how much you’re enjoying your new watch and appreciate you taking a moment to let us know.
Kindly,
Mayors
Great service overall.
3 March 2026
Reply from mayors.com
Dear Edward,
Thank you for sharing your experience with us. We’re glad to hear you received great service, and we truly appreciate you taking a moment to let us know. We hope to have the pleasure of welcoming you back again soon.
Kindly,
Mayors
Had great experience with this company
Had great experience with this company,
Anthony was very helpful, would buy again!
3 March 2026
Reply from mayors.com
Dear Alekasndr,
Thank you for sharing your experience with us. We’re delighted to hear that Anthony made such a helpful impression throughout your purchase. Your feedback means a great deal, and we look forward to assisting you again in the future.
Kindly,
Mayors
You promised next day delivery but not…
You promised next day delivery but not true. I am still waiting
3 March 2026
Reply from mayors.com
Dear Lilibet Dominguez,
Thank you for bringing this to our attention. After reviewing your order, we can confirm that the package is experiencing a delay due to factors outside of our control. We are actively following up with FedEx to ensure it arrives as quickly as possible.
We understand how important timely delivery is, and we take great care in getting orders out promptly. As soon as we receive an update, we will reach out to you right away.
We truly appreciate your patience and understanding.
Kind regards,
Mayors
Reply from mayors.com
Dear Joel Carlos,
We are happy to hear that you are satisfied with the shipping and service! Also hoping you're enjoying your piece!
Kind Regards,
Mayors
Very good experience
Very good experience! Would buy again, thanks for having the teeny tiny in stock :)
24 February 2026
Reply from mayors.com
Dear Emilio,
We’re so glad you had a great experience, and even happier we had the perfect piece in stock for you. Thank you for the wonderful review!
Kindly,
Mayors
I made this purchase with the…
I made this purchase with the consultation of a sales representative on the phone. She assured me the delivery could be made the day before an important event. (Birthday)
Not only did the package not come, I received an email that following day, explaining that the package was never even sent from the store.
I requested an immediate RMA and was granted one the same day.
While, this might be a one off event, it was enough for me to take my business elsewhere.
27 February 2026
Reply from mayors.com
Dear Marco T,
We appreciate you taking the time to share your accounts with us. We deeply regret the disappointment and inconvenience this caused, especially given that your order was meant to arrive in time for a meaningful celebration.
Providing accurate information and meeting important deadlines are commitments we take seriously. Please accept our sincere apologies for this oversight.
We hope to have the opportunity in the future to demonstrate the level of care, reliability, and service we strive to deliver.
Kind Regards,
Mayors
Reply from mayors.com
Dear Terri Bullard,
Thank you for sharing your experience with us! We are happy to hear your order was delivered fast and easy.
We appreciate your trust in us and look forward to assisting you soon!
Kind regards.
Mayors
I never received the watch
I never received the watch
A complete waste of money and time
TERRIBLE!!!
19 February 2026
Reply from mayors.com
Dear Stefan Michael,
Thank you for sharing your concerns with us. Our team works diligently to ship orders as quickly and securely as possible, and we understand that the signature requirement can sometimes be inconvenient. We know how important timely delivery is, and once we receive your order back, we’ll reach out with the next steps.
We truly hope to have the opportunity to assist you again in the future and to provide the level of service we strive to provide.
Kind regards,
Mayors
Highly recommend and quick to ship!!
22 February 2026
Reply from mayors.com
Dear Jaci Birdsong,
Thank you for providing us with a 5-star review!
We appreciate you taking the time to share your feedback regarding our services.
We look forward to servicing you again in the future.
Kind regards,
Mayors
My second purchase from this company…
My second purchase from this company fast shipping and satisfied with the order. Make less a hassle
22 February 2026
Reply from mayors.com
Dear Karl,
Thank you for giving us a 5-star review!
We are elated to hear that you've appreciated our seamless services. Thank you for your patronage and we look forward to assist you again in the future.
Kind regards,
Mayors
Reply from mayors.com
Dear Tim W,
Thank you for sharing your feedback! We’re glad to hear the process was easy and made your watch‑buying experience enjoyable.
We appreciate you choosing us and look forward to helping again in the future!
Kindly,
Mayors
Reply from mayors.com
Dear Patricia Loiz,
Thank you so much for sharing your experience with us. We’re thrilled to hear that our selection and service continue to impress.
We look forward to assisting you again soon!
Kind regards,
Mayors
Reply from mayors.com
Dear Christian Garcia,
Thank you for your kind words! We’re delighted to hear that you found our service professional and our client care excellent.
Your feedback means a lot, and we look forward to serving you again!
Kind regards,
Mayors
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