First order/very easy to do, great to be able to have next-day delivery, very good tracking, and the happiest delivery I've experienced ... Mark was so funny, as well as him knowing his stuff and doin... See more
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You can buy from our massive range online or over the phone. We offer the best appliances from all of the major manufacturers and stock over 5,000 products at our 12,000 sq ft flagship headquarters. We are at the forefront of home entertainment too with our range of the best of 4K and 8K televisions. We keep large stocks of goods in our massive warehouse and operate a Click and Collect counter, where we reserve items for customers. You can order online, from anywhere in the country, and receive a delivery date with our postcode checker, which instantly checks availability. We use our own fleet of vehicles to offer a nationwide delivery service. Please feel free to call our sales helpline on 0116 2515 515 or buy online at https://markselectrical.co.uk. Our friendly and knowledgeable sales staff are in the know and are happy to help you to choose the right appliances to suit your home, lifestyle and budget. Join us on Facebook and Twitter for special offers and competitions; we update our pages regularly so there’s always something to see. Why not also visit our YouTube channel for exclusive videos about our great products? Just search for Marks Electrical on YouTube to watch now.
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Boston Road, LE4 1AU, Leicester, United Kingdom
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Marks Electrical give a fantastic service. Very quick next day delivery, excellent drivers, and to top it off always cheaper. 😄

Reply from Marks Electrical
I was told by the Marks Electrical delivery men that there was a problem and that my old fridge freezer which was exactly the same dimensions as my new one would not fit back on the van and that they were leaving it on my driveway. I challenged this as they brought my old appliance outside, he asked where he was putting it, I said surely if you’ve removed something the same size as my old one it will fit on your van, no chance was the answer and go have a look. I was then told it’s gonna make it hard work for them for the rest of the day as Marks Electrical don’t think of them when booking deliveries and collections, I’m sorry but not my problem. One of the guys then called me a pain in the arse for not letting them leave the fridge freezer, the Marks Electrical guys attitude was a disgrace.

Reply from Marks Electrical
Excellent delivery for my American fridge freezer thank you

Reply from Marks Electrical
From start to finish an easy and professional process carried out by a team obviously committed to customer service and satisfaction. We has unpressured guidance on the choice of appliance and then delivery arranged at for a day that suited us. Although the delivery drivers were later than originally planned Hardly surprising on a very hot Saturday with very busy roads), they kept us informed of there progress and were both a credit to their company.

Reply from Marks Electrical

Reply from Marks Electrical

Reply from Marks Electrical
Great customer service and the delivery guys Ravi and Vali were so polite, friendly and helpful.
Very happy

Reply from Marks Electrical

Reply from Marks Electrical
Washing machine delivered on time and great friendly drivers - order reference 522444.
Would certainly recommend.

Reply from Marks Electrical

Reply from Marks Electrical

Reply from Marks Electrical
Order the chest freezer yesterday from mark's electrics being delivered today. Excellent service. Very happy with item. Can't wait to turn on. Just letting it rest for 4 hours. Will definitely use them again. Can't fault them top marks. Thank you for a great service

Reply from Marks Electrical
Easy to navigate on their website. It's well detailed as other companies does not include the weight (fridge). In terms of delivery, it's very quick. Arrived after a couple of days from ordering. They also provide time slots. The delivery guys, Corey & Matt were helpful. Installations and instructions. They were very careful with the package. They called 10 mins before arriving. All good!

Reply from Marks Electrical

Reply from Marks Electrical
Excellent service and delivery. Thank you.

Reply from Marks Electrical
Delivery team were amazing and polite. Very quick and effortless service.

Reply from Marks Electrical
super efficient purchase and delivery. Top job!

Reply from Marks Electrical
Marks Electrical were chosen by the insurer to replace my electric oven. They quickly contacted me to say that the order was being processed and further communication from that point was excellent. The oven was dispatched two days later and delivery tracking information provided.
I was kept updated with the delivery time and the delivery guys called me when they were 45 mins away. They arrived on time.
Called Ravi and Vali they were very friendly and helpful and thankfully carried the oven into the house leaving it where I needed it. All in all a great experience.

Reply from Marks Electrical
Super helpful with delivery - thanks to Mark and Stephen. Great service - will use company again

Reply from Marks Electrical
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