I previously ordered via another company who were nothing short of totally incompetent. They failed to deliver on three occasions and now only part refunded. I wish I could name and shame. I called... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mosh and Rich were superheroes in delivering my fridge freezer today. It was a tight squeeze to manually lift it up one flight of stairs (and also dispose of the old one via the same route). They we... See more
Company replied
Easy to navigate on their website. It's well detailed as other companies does not include the weight (fridge). In terms of delivery, it's very quick. Arrived after a couple of days from ordering. They... See more
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Matt and Corey delivered my washing machine today and were both top lads, couldn't ask for better service. They called about ten minutes ahead to give me a heads up, then turned up around 12:30, well... See more
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Company details
Written by the company
You can buy from our massive range online or over the phone. We offer the best appliances from all of the major manufacturers and stock over 5,000 products at our 12,000 sq ft flagship headquarters. We are at the forefront of home entertainment too with our range of the best of 4K and 8K televisions. We keep large stocks of goods in our massive warehouse and operate a Click and Collect counter, where we reserve items for customers. You can order online, from anywhere in the country, and receive a delivery date with our postcode checker, which instantly checks availability. We use our own fleet of vehicles to offer a nationwide delivery service. Please feel free to call our sales helpline on 0116 2515 515 or buy online at https://markselectrical.co.uk. Our friendly and knowledgeable sales staff are in the know and are happy to help you to choose the right appliances to suit your home, lifestyle and budget. Join us on Facebook and Twitter for special offers and competitions; we update our pages regularly so there’s always something to see. Why not also visit our YouTube channel for exclusive videos about our great products? Just search for Marks Electrical on YouTube to watch now.
Marks Electrical Details
Written by the company
- In business for over 30 years!
Contact info
Boston Road, LE4 1AU, Leicester, United Kingdom
- 0116 2 514 513
- sales@markselectrical.co.uk
- www.markselectrical.co.uk
4.8
Excellent
118K reviews
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Delivery was good and both were…
Delivery was good and both were professional and courteous.
17 July 2026
Unprompted review
Reply from Marks Electrical
We appreciate your positive feedback! We are so happy to hear that your delivery was good and that our team was professional and courteous.
Fast delivery
Polite, Fast delivery , dropped it where required , gave all the relevant info needed
17 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear that our team was polite and that your delivery was fast. It's great to know we dropped it where you needed and provided all the relevant information!
Amazing service
Amazing service , from the ordering until the lads delivered it. Definitely would use again!!
16 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear you received amazing service, from ordering to delivery. We appreciate your kind words and look forward to assisting you again!
Reply from Marks Electrical
We are so happy our delivery was great and our team provided excellent service. We appreciate your positive feedback!
Excellent service
Good selection, easy to order, good customer service and polite drivers
13 July 2026
Reply from Marks Electrical
We're delighted to hear you appreciated our selection, the ease of ordering, and our customer service. Our drivers will be pleased to hear your kind words!
Reply from Marks Electrical
We are so pleased to hear that your delivery was nice and that you experienced no fuss with the fitting. Thank you for your positive feedback!
bought a new double oven on wednesday
bought a new double oven on wednesday, they arrived late on thursday after 5 pm
took out old oven which was working and replaced it with the new one
wired it up turned it on , made this awfull buzz sound and started to smell really bad burn and the control panel was extremeley hot to the touch.
so the fitter turned it off ,tripped it out the main fuse box so it could not be turned on again again .
but
due to customer services been done for the day the fitter refused to refit the old oven and take away the new faulty one,
all he said was speak to manufacturer for repair or replacement, and kept saying over and over please sign paper work.
wife has spoken this morning to customer services they are waiting for manufacturer to agree replacement , Why they fitted the item they should not make us wait .
we are currently left with a brand new oven which we cannot turn on because we fear it may catch fire and burn the kitchen down.
currently waiting for a replacement
so we are waiting for them to come back to us with a
workable responce .
update spoke to them today olivia firat dpoke to my wife it appears nothing was done after re rang at 1 pm for update spoke to jess , told did not know what i was speaking about after several mins waiting agreed that there had been a phone call
and i would have to wait upto 48 hrs for the maufacturer to agree a fault ?
this is for them to sort asap and do the claims after
why should i customer be made to wait when we hav never used this item ????
jess finally sorted it replacement unit sunday for delivery
16 July 2026
Unprompted review
Fantastic Communications from order to actual onsite delivery
Easy to order product on the website.
Fantastic Communications from order to actual onsite delivery
Very helpful and polite delivery / install team :-) They took great care not to damage our property when removing our old American style Fridge Freezer and installing our new American style fridge freezer.
I would definitely recommend this company and this is the 2nd time we have purchased from them
14 July 2026
Reply from Marks Electrical
We're so pleased to hear you had such a positive experience with us! It's wonderful that our website was easy to use and that our communication met your expectations. We're especially glad our delivery and installation team was so helpful and careful with your property. Thank you for your continued trust in us!
Efficient delivery
Efficient, polite and personable delivery operatives, Mike and Otto
16 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear that our delivery team provided such efficient, polite, and personable service. Thank you for your kind words and positive feedback!
Reply from Marks Electrical
We are so pleased to hear that your delivery experience was good, and that our team was friendly and helpful. Thank you for sharing your positive feedback with us.
My first time using this company for…
My first time using this company for large electrical items, experience was positive as ordering and buying was easy and fast. Delivery was on time and handled professionally by the delivery team, item was placed in desired position and all packaging was disposed of.
Recommended.
16 May 2026
Reply from Marks Electrical
We're so pleased to hear your first experience with us for large electrical items was so positive! It's wonderful that ordering and buying were easy and fast, and that our delivery team handled everything professionally, placing the item in your desired position and disposing of all packaging.
Never Again
Delivery a shambles, no tracking, 4 diff times given in the space of an hour. Then after waiting all day, unable to deliver without bashing the item around. Damaged item and property first effort, concerned about second attempt next day, also possibly damaged. Rude staff. Complaint email ignored.
6 July 2026
Great value for product purchased
Great value for product purchased. Delivery service was spot on, delivered item to exact location required. Polite and professional delivery service from both guys. Would highly recommend 👌
17 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased you found great value in your purchase and that our delivery service was spot on. It's wonderful to hear our delivery team was polite and professional. Thank you for your high recommendation!
Delivery great
17 July 2026
Unprompted review
Reply from Marks Electrical
We're so glad to hear about your great experience! We appreciate your positive feedback.
Excellent delivery and installation
Mark and Martin arrived well and truly in the delivery slot and provided an excellent delivery and installation service and couldn’t have been more helpful!
17 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear that our team arrived within the delivery slot and provided such an excellent and helpful delivery and installation service. Thank you for your wonderful feedback!
Everything OK except had issues with…
Everything OK except had issues with delivery of American Style Fridge/Freezer - wouldn't take in house and no compromise.
15 July 2026
Bought a cooker
Bought a cooker , delivered on day planned even though there had been a delay beyond their control I was kept informed so knew exactly what was happening so none of this waiting round all day wandering . Have used before and will use again when needed as price was best I could find too . Thanks guys
22 June 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear you had such a positive experience with your recent cooker purchase! It's wonderful that we kept you informed about the delivery, and that you found our prices to be the best. We look forward to assisting you again.
The delivery went very smoothly the two…
The delivery went very smoothly the two gentlemen Anisy and Misby were so polite and helpful set up our TV in no time took all the recycling with them I would definitely get Marks Electrical in the future
Yours sincerely Mrs Beryl Fairchild.
16 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear about your smooth delivery experience! It's wonderful to know our team was polite and helpful, setting up your TV quickly and taking away the recycling. Thank you for your kind words.
Fully informed about delivery time
Fully informed about delivery time, appliance arrived well within projected timescale.
Friendly delivery service and explanation of how to use product.
17 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased you were fully informed about your delivery time and that your appliance arrived well within the projected timescale. It's wonderful to hear our delivery service was friendly and explained how to use your new product!
Excellent delivery service from the…
Excellent delivery service from the team Mark and Martin.
17 July 2026
Unprompted review
Reply from Marks Electrical
We appreciate your positive feedback! We are so happy to hear about the excellent delivery service you received from our team.
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