MarketOnWeb Reviews 14,180

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Contact via Messenger was great - customer service responds quickly and speaks English very well. :) I would especially like to praise Laura who is so kind and very reliable in her work. Thanks to... See more

Rated 5 out of 5 stars

I bought an electric blanket that worked super well! But this blanket unfortunately broke down after about 8 months. I suspect the cable is pulling too hard on the circuit board, because a piece... See more

Rated 5 out of 5 stars

MarketOnWeb offered a product I was looking for at an incredibly good price. They dispatched the item very quickly and replied to my after service query promptly and politely - it seems like they have... See more

Rated 5 out of 5 stars

Second time using MarketOnWeb, Order easy, Delivery fast, Well packed, Products as stated good quality, Service great: one item was missing from the order but it was sent the next day.

Company details

  1. Garden
  2. Do-it-Yourself Shop
  3. Garden Center
  4. Pond Supply Store

About MarketOnWeb

Written by the company

MarketOnWeb is dé online specialist in huis-, tuin- en schoonmaakartikelen. Ontdek een uniek en uitgebreid aanbod aan praktische producten zoals onderhoudsproducten, boodschappentrolleys en telescoopstelen.

Waarom kiezen voor MarketOnWeb?

✔ Groot assortiment op voorraad
✔ Persoonlijke klantenservice
✔ Voor 17:00 besteld? Zelfde werkdag verzonden!

www.marketonweb.be

www.marketonweb.nl

MarketOnWeb est spécialisé dans les produits de nettoyage et d'entretien pour la maison, le jardin et la piscine. Vous trouverez également chez MarketOnWeb de nombreux autres produits pratiques qui vous faciliteront la vie !

Pourquoi choisir MarketOnWeb ?

✔ Grande gamme en stock
✔ Service client personnel
✔ Commandé avant 17h00 ? Expédié le même jour ouvrable!

www.marketonweb.fr

www.marketonweb.be/fr

MarketOnWeb ist auf Reinigungs- und Pflegeprodukte für Haus, Garten und Schwimmbad spezialisiert. Bei MarketOnWeb finden Sie auch viele andere praktische Produkte, die Ihnen das Leben erleichtern werden!

Warum sollten Sie sich für MarketOnWeb entscheiden?

✔ Großes Sortiment auf Lager
✔ Persönlicher Kundenservice
✔ Vor 17:00 Uhr bestellt? Noch am selben Werktag versendet!

www.marketonweb.de

www.marketonweb.at

MarketOnWeb is the online specialist in home, garden and cleaning products. At MarketOnWeb you will also find many other practical products that will make your life easier!

Why choose MarketOnWeb?

✔ Large range in stock
✔ Personal customer service
✔ Ordered before 17:00? Shipped the same working day!

www.marketonweb.eu

www.marketonweb.it

www.marketonweb.es


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Happy customer

Second time using MarketOnWeb, Order easy, Delivery fast, Well packed, Products as stated good quality, Service great: one item was missing from the order but it was sent the next day.

6 January 2026
Rated 5 out of 5 stars

Good customer service

In fact, I ordered an item in error, and need to cancel it prior to dispatch. Customer services reacted very efficiently and I received a prompt refund within one day.

19 October 2025
Rated 1 out of 5 stars

Meer dan een week, zending nog niet binnen

Na meer dan een week heb ik de zending nog steeds niet...dat ligt denk ik niet aan Marketonweb maar aan DPD die het maar niet leveren bij een afhaalpunt...en het afhaalpunt is gewoon netjes open!

20.10.2025 , 12:58
Berkel en Rodenrijs, NL
Your parcel is out for delivery
20.10.2025 , 12:58
We informed you via email that your parcel will be delivered on Monday, October 20, 2025 between 4:02 PM and 5:02 PM
20.10.2025 , 09:55
Berkel en Rodenrijs, NL
Your parcel has been sorted and is ready for delivery
18.10.2025 , 15:25
Berkel en Rodenrijs, NL
We couldn't deliver your parcel and had to return it to the depot
17.10.2025 , 19:05
Berkel en Rodenrijs, NL
We couldn't deliver your parcel
17.10.2025 , 11:30
We informed you via email that your parcel will be delivered on Friday, October 17, 2025 between 6:17 PM and 7:17 PM
17.10.2025 , 11:30
Berkel en Rodenrijs, NL
Your parcel is out for delivery
17.10.2025 , 06:00
Berkel en Rodenrijs, NL
Your parcel has been sorted and is ready for delivery
16.10.2025 , 19:03
Berkel en Rodenrijs, NL
We couldn't deliver your parcel and had to return it to the depot
16.10.2025 , 16:28
Berkel en Rodenrijs, NL
We couldn't deliver your parcel
16.10.2025 , 11:37
Berkel en Rodenrijs, NL
Your parcel is out for delivery
16.10.2025 , 11:37
We informed you via email that your parcel will be delivered on Thursday, October 16, 2025 between 4:25 PM and 5:25 PM
16.10.2025 , 10:19
Berkel en Rodenrijs, NL
Your parcel has been sorted and is ready for delivery
15.10.2025 , 15:55
Berkel en Rodenrijs, NL
We couldn't deliver your parcel and had to return it to the depot, your premises were closed
14.10.2025 , 13:42
Berkel en Rodenrijs, NL
We couldn't deliver your parcel, your premises were closed
14.10.2025 , 11:19
Berkel en Rodenrijs, NL
Your parcel is out for delivery
14.10.2025 , 11:19
We informed you via email that your parcel will be delivered on Tuesday, October 14, 2025 between 1:21 PM and 2:21 PM
14.10.2025 , 09:30
Berkel en Rodenrijs, NL
Your parcel arrived at our delivery depot
13.10.2025 , 18:52
Vilvoorde, BE
Your parcel is on its way
13.10.2025 , 18:34
Vilvoorde, BE
Your parcel arrived at our depot

12 October 2025
MarketOnWeb logo

Reply from MarketOnWeb

Goeiedag Robbert,

Wat vervelend om te lezen dat je je pakket nog steeds niet kon ontvangen.
Onze oprechte excuses voor het ongemak.
Hiervoor heb ik een dossier opgestart bij de vervoerder.
Dat heb ik je ook bevestigd per mail.
Indien je pakket overmorgen nog niet is toegekomen in het gekozen afhaalpunt, mag je ons steeds contacteren.
Ik wens je een fijne dag toe.


Hartelijke groeten,
Team MarketOnWeb

Rated 1 out of 5 stars

The package was sent two times and…

The package was sent two times and twice was broken.
Good communication,but if you need your product delivered fast is a workless
Sorry

28 August 2025
MarketOnWeb logo

Reply from MarketOnWeb

Good morning,

Thank you very much for your message.
I can see that we refunded your order on 08/09.
We are sorry to hear that the item arrived defective.

A shipment to Italy does indeed take more time than a shipment to Belgium or the Netherlands.
This is normally also stated on the website.
We still hope we have been able to help you sufficiently and wish you a very pleasant day!

Rated 1 out of 5 stars

I bought it and didn't receive the…

I bought it and didn't receive the product.

25 August 2025
MarketOnWeb logo

Reply from MarketOnWeb

Good afternoon,

Thank you for your message. You also contacted us by email, where we assisted you immediately. The carrier has informed us that your package is still in transit and will be delivered shortly.

We hope this provides you with sufficient information and we wish you a pleasant day.

Kind regards,

Rated 5 out of 5 stars

Good product

Good product, arrrived promptly.

19 July 2025
MarketOnWeb logo

Reply from MarketOnWeb

Hello,

Thank you for the new review. Very kind of you. 🥳
Is it maybe possible to also change the amount of stars? It's still 1 star for now.
Thank you so much and have a great day!

Kind regards,
Laura from MarketOnWeb

Rated 5 out of 5 stars

Great store

Great store, i ordered 2 items but one was not compatible so i received a phonecall about that prior to delivery , after that the item was delivered very fast, i would order here again.

18 June 2025
Rated 1 out of 5 stars

Nog niet geleverd

II have not yet recievd the article.
When DPD ring the bell, before I come downstairs at the door they are gone.
I did not chose a delivery point on check out , and have no means to go there.
Please refund me

30 April 2025
MarketOnWeb logo

Reply from MarketOnWeb

Good afternoon, thank you for your message.
We will contact you further via email.
Have a nice day!

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