Searched on website easily and placed order without problem. The package of two items was delivered within the time frame expected and as it was tracked, I could easily follow its progress. The item... See more
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Maplin Electronics LTD (June 1976 - June 2018) - Provided us with a legacy that we are truly proud to benefit from. Whilst the reviews before this period do not represent us as a company, we shall certainly make note so that we may learn and deliver the best customer service that is humanly possible. Maplin Online (January 2019 - Present) At Maplin we believe passionately in a world where connecting people with brilliant technology enriches lives. We exist to bring those ideas to you, even if you’re not an expert. From voice-controlled light bulbs, to Esports and Raspberry Pi, we’ve got you covered. We are always testing and relentlessly improving to get that bit better every day. from free delivery, to listening to your product feedback and best deals! Visit www.maplin.co.uk today!
Contact info
First Floor, 5 Century Point, Halifax Road, HP12 3SL, High Wycombe, United Kingdom
- help@maplin.co.uk
- www.maplin.co.uk
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Quick and friendly service
Quick and friendly service. Also a clear and efficient website. Keeping me well informed of the progress of the purchase order.
Great service!
Ordered a new camera from Maplin. Dispatched same day and arrived super quickly. Great service. Loads of updates.
#MA22112
Great service from Maplin!
Great service! Difficult to find connectors at a competitive price, dispatched promptly, and delivery tracked. Nice to still have Maplin with us.
easy to navigate and purchase from
Product just as described
Product just as described - many thanks.
Delivery pretty quick - well done!
Missing your local shop!!!!!!!
Efficient and expedient delivery
Efficient and expedient delivery. Excellent at communicating tracked parcels. Efficient service.
Binoculars
My first pair of binoculars and they are great! Lightweight, so pleased! ordered early hours on Friday morning received on Saturday afternoon, fast delivery.
Clear info on the site
Clear info on the site, variety of lengths available so not got m's of lead trailing around, looks a better product than that supplied with camera.
Lush Item
Lush Item
Quick Delivery, items as described, quick and easy transaction with no issues
Clear description of product.Clear…Praktica camera
Clear description of product.Clear order instructions.Great delivery.As described.Good overall experience.
Only out of box looks and sounds great
Only out of box looks and sounds great
bought a magnetic stylus thing (I am…
bought a magnetic stylus thing (I am old school) for my Ipad Pro, great price and works great, delivered swiftly
Never received an order, support is horrible
Ordered for £110 on 16/03, never received. communication is very poor - no time frame, never get back even to say they are still working on it or something in progress. They write only after I leave a messages on the site. It feels like they don't care, if not worse. Too bad I didn't read the reviews before buying
Cable arrived quickly
Cable arrived quickly.
Three layers of plastic packing was unnecessary though.
BRILLIANT PLUGS.
What a great item.now i can turn on my water pump to extract rainwater from bottom of garden without going outside and getting soaking wet, plus extractor fans in garage to rid of condensation,didn't know these plugs existed wish i had known years ago .highly recommended great company recieved next day perfect..a big THANK YOU MAPLIN.
Improved Customer Service
Update (20/02/24) - I am happy to upgrade the review given the response from James below. James reached out to me on email initially and arranged a return from Yodel, that never showed up. After some confusion, he was able to send a return label so I could post it myself. James also ensured he followed up on the refund and confirmed as soon as it was done. Thankfully, refund was quick after the item was delivered to their warehouse. I hope this helps to put some trust back into their service. The only issue is lack of telephone line and delay in response over emails. Hope they work on this ! Thank you James for keeping up the promise !
MA15318 - Want to return an order, where the incompetent "Yodel" courier did not collect as scheduled. So I have sent numerous emails to Mapling to rearrrange or atleast send me the label and I can go and drop it to the courier shop.
No working phone lines, no live chat. Its next to impossible to find someone respond to you in time. Sporadic email responses over couple of days (once a week or at the most twiice).
Not very customer efficient. Why can't you attach a returns note in the shipment, so its easier to return it????

Reply from Maplin
Bought one before!
I knew that what I wanted was available from Maplins, as I have bought one before. The power lead arrived in the post this morning 29/1/24 Highly delighted with the fast despatch and delivery! Thank you!
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