Maplin Reviews 

1,264
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery services and note how simple it is to navigate the digital platform and place their orders smoothly without any trouble. Many people also note that the items arrive securely packaged, matching their descriptions precisely and functioning reliably right out of the box. However, some people mentioned experiencing frustrating delivery delays, tracking discrepancies, or having parcels mistakenly sent to completely incorrect residential addresses. Additionally, a few consumers noted receiving completely different products than advertised and faced unhelpful customer service responses when seeking professional assistance or refunds.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Product

Consumers find product to be positive, highlighting sturdy quality and items arriving just as described.... See more

Order

Clients share satisfaction regarding the order process, highlighting that items are easy to purchase and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Searched on website easily and placed order without problem. The package of two items was delivered within the time frame expected and as it was tracked, I could easily follow its progress. The item... See more

Rated 5 out of 5 stars

My son is camping for the weekend the site has no electric so I ordered a torch radio and charger device this is ideal no more batteries running out also his mobile phone to keep in touch with u... See more

Rated 5 out of 5 stars

I can't believe how quickly and well packaged this arrived. Will def shop at Maplin again, and I got a Blue light discount.

Rated 5 out of 5 stars

Excellent service. We've lost Maplin from the high street but pleased to see them still on line. The item exactly as described, promptly delivered. Would use Maplin again and recommend.


Company details

  1. Electronics Store

Written by the company

Maplin Electronics LTD (June 1976 - June 2018) - Provided us with a legacy that we are truly proud to benefit from. Whilst the reviews before this period do not represent us as a company, we shall certainly make note so that we may learn and deliver the best customer service that is humanly possible. Maplin Online (January 2019 - Present) At Maplin we believe passionately in a world where connecting people with brilliant technology enriches lives. We exist to bring those ideas to you, even if you’re not an expert. From voice-controlled light bulbs, to Esports and Raspberry Pi, we’ve got you covered. We are always testing and relentlessly improving to get that bit better every day. from free delivery, to listening to your product feedback and best deals! Visit www.maplin.co.uk today!


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(1,264)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredible value and amazing customer…

Incredible value and amazing customer service. I wanted a genuine Fujifilm battery, ebay seems to be flooded with copies and I wanted to be sure I got the real thing, so I went to Maplin and got one for a little over half the price from Fujifilm, and it was delivered the next day. Absolutely brilliant, thank you!

22 February 2025
Unprompted review
Rated 1 out of 5 stars

Bought a usb4 lead 2 weeks ago and…

Bought a usb4 lead 2 weeks ago and yodel decided they couldnt fins the building (never been a problem before) so they reprinted the label and the parcel has never been seen since. Contacted yodel told to contact marlin so I did they said yodel will re attempt delivery this was a week ago now marlin won't respond to any msgs. Yodel says to contact maplin so round and round in circles I go.

1 February 2025
Unprompted review
Rated 5 out of 5 stars

Bought an AV2HDMI converter; it works like a charm

I bought an AV to HDMI converter a few days ago, so that I could watch DVDs on my new TV (since it doesn't like the AV cables for some reason), and it arrived on time, for a reasonable price, and works exactly as advertised. Both the sound and picture are coming through no problem at installation. I'm satisfied with both the delivery and the product.

15 January 2025
Unprompted review
Rated 1 out of 5 stars

Horrible experience have lost over £150

I have bought an instax camera before Christmas which was supposed to be a gift but it has been misdelivered and stolen and maplin customer services refuses to replace the order or refund me. I have lost so much money now especially during this time of year when finance is tough and I’m extremely disappointed. Companies are responsible for your order until it reaches your doorstep and this hadn’t even reached my doorstep. Very very upset and disappointed:-((((

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service.

The whole process of choosing, paying for and taking delivery of the item I wanted was completed easily and efficiently. I am delighted with the device I ordered.

2 January 2025
Unprompted review
Rated 3 out of 5 stars

AA Batteries

AA Batteries - When delivered were loose in the bag. Box they were meant to be contained in was broken. Not sure what this means to the batteries through potential polar contact. Not sure if this is a packaging problem or a distribution problem

23 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from Maplin's, not so good from UPS!

It was good to find the exact item I was looking for at a competitive price! However, your use of UPS to deliver the item, left a lot to be desired. I was quoted a time frame, for delivery of 9.30am - 12.30pm. I cancelled a morning trip out with friends to be available, even download their App (no help in tracking my package) and it finally turned up at 15.30! Most carriers now use GPS to track their lorry's, not it seems UPS. Anyway, good to see Maplin's name out there again and their service was excellent!

18 December 2024
Unprompted review

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