Mann's Music Reviews 

1,507
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast shipping times, noting that orders arrive securely packaged and in perfect condition. Consumers highlight the exceptional value, finding unbeatable prices across a wide range of musical instruments and accessories. People also appreciate the helpful staff and smooth communication throughout the entire purchasing process. However, some people mentioned experiencing occasional challenges with deliveries or receiving items that needed attention. A few reviewers noted instances involving minor product defects, missing components, or courier delays that required sorting out. Fortunately, support teams quickly resolved these concerns to ensure customer satisfaction.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, expressing great satisfaction with their musical... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting consistently fast and prompt shipping... See more

Service

Customers consistently note positive experiences with service, highlighting quick response times and helpful... See more

Price

Clients share positive opinions on price, noting that products are consistently offered at very competitive... See more

Quality

Customers had positive experiences with quality, noting that instruments arrive in immaculate condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently purchased a new guitar from Mann's. I was contacted soon afterwards to confirm the delivery. Item was delivered via DHL, following a problem caused by the courier, Darcey was quick to resolv... See more

Rated 5 out of 5 stars

After doing quite a bit of research and reading a lot of reviews, I had more or less decided which model ukulele I wanted. I admit that I had never heard of Mann's Music, but a quick search showed tha... See more

Rated 5 out of 5 stars

Excellent customer service. I bought an acoustic guitar but then got really ill before I could unpack it and try it out. I recovered just a few days after the return date had expired. When I played th... See more

Rated 5 out of 5 stars

John Mann's products are know for their high quality. The reputation is correct. I feel that people should know how great their service is. Well, it's exceptional from every perspective. Great... See more


Company details

  1. Music Store

Information provided by various external sources

Over the last 160 years we have retailed virtually all musical products from Wireless Sets and Gramophones before the first world war for around 10 guineas, vertical and overstrung pianos for between 30 and 40 guineas in the twenties, Pathescope home cinema movie cameras in the fifties for £6:15:0. We now sell over 15,000 stock lines, from reeds and strings, to brass and woodwind, a huge stock of printed music, both electric and acoustic guitars and electronic and acoustic pianos. Indeed it could be said there are few music shops in the UK with such a large and diverse stock. We have been offering the best prices on the top products to the general public since 1854; we are a family run business that has been operating for 160 years. Unlike our competitors we do not offer a price promise, because we have done your homework for you. You can choose products from this online catalogue, knowing that you are getting the best possible price in the market place today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,507)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic little music shop

Fantastic little music shop, great prices I bought my first acoustic guitar here and it was a great experience. I’ve always got what I needed when I’ve went in. Been coming here for about a year for, guitar stings/pedals and all the other little bits I’ve needed.

26 April 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Received my new guitar within 2 days, bit dubious about buying B graded on line but was amazed that the cosmetic fault was near impossible to see, great service from this shop.

9 April 2024
Unprompted review
Rated 5 out of 5 stars

Easy like sunday morning

Simply lovely. No stock when i first looked... registered for a notification of new stock... they messaged...i purchased... they delivered. A pleasure to order from. Thank you to all staff.

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Great price

Great price, quick delivery. Guitar was for my daughter's birthday and she is loving it. Will definitely be using Mann's again.

29 March 2024
Unprompted review
Rated 3 out of 5 stars

Product good, buying experience not so.

The product is great and arrived promptly. Unfortunately the on-line buying procedure faulted and although I only received one receipt and one guitar case as ordered, I was charged twice on my debit card. I am awaiting the resolution of this problem from my bank who have yet to receive a refund.

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Fender Tone Master FR-10 Flat Response Speaker Cab

First time I've used Mann's Music when recently purchasing a Fender Tone Master FR-10 Flat Response Speaker Cab to go with my Fender Tone Master Workstation.

Mann's Music offered the best UK price BY FAR and very clearly advertised items that were actually physically in stock (unlike some other online retailers).

Next-day delivery using DHL was prompt, efficient and stress-free.

Great to experience such fantastic service from a smaller retailer compared with some of the usual "big boy" suspects, and overall I would not hesitate to use Mann's Music for future purchases and I would highly recommend them to other potential buyers.

If I could give more than 5 stars, I would!!

7 March 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Sevice & Fantastic Guitar!

I bought and ordered a 70s style Squier Stratocaster with a sienna burst finish. I wanted a guitar for general purposes and I feel an affinity with Stratocasters also. Incidentally, the guitar is also an 'Affinity' series guitar.

Service was great and guitar arrived at lightning speed! The guitar plays and sounds like a dream and the action/intonation set up is pretty much perfect.

One of the best guitars I have ever bought and such value for money at the price!

Very happy with Mann's and will definitely be buying from them again!

Excellent!

26 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

Excellent experience. Competitive price, quick delivery and a personal call received from an employee at the store to advise me of an identified quirk with the connectivity for the cabinet that had caught a few people out and the addition of 2x items for free to overcome any issues.

Will 100% use again

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service, seen a bass pedal advertised competitively priced and called the office for more info. Very helpful and quick delivery. Would highly recommend

6 March 2024
Unprompted review
Rated 5 out of 5 stars

I researched the web to find the best…

I researched the web to find the best price coupled with reasonable postage costs and delivery times. I found Mann's Music, and am very pleased that I did! The ukulele I purchased had been recommended as an excellent brand, the price was very good and I received my order in a few days. Recommended!

17 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent - the product I wanted was immediately available at a discounted price and arrived promptly.

31 January 2024
Unprompted review

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