I arrived at OurLove during a quiet and fragile time in my life, not searching for anything certain, only for a voice in the night. What I found was a connection that felt real, warm, and deeply pres... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I did sign up , believing, that at last I will find a place where I can build a honest relationship. To my amusement, the basic payment , wasn't enough to write to several people , it last for t... See more
Company replied
I recently used this site thinking that they were honest and transparent. The excessive fees were outrageous. I suspect some profiles like the guy I was talking to(James 52) are fake or employed by th... See more
Company replied
Didnt really believe in dating apps before, then I ended up here. A friend recommended it. Lots of interesting people on here! Even if I dont find love, at least theres people to just chat with. Prett... See more
Company replied
1.9
Poor
79 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
There are two main traps on OurLove: a whole bunch of chatbots that substitute the majority of the real people and the impossibility to get your private and financial data removed from there
You never deal with such things on legit sites like J1Live.com
But let's face the truth: OurLove is not a legit service and it can be very tricky and dangerous for a gullible and soft-hearted person. If you can't tell a difference between a chatbot and a real person - and sometimes it's not easy indeed to differentiate between them - definitely stay away from OurLove. Coming across a genuine lady is like a game of roulette. Like a casino. You have to understand that most likely you will lose. If you don't have enough money to burn easily and stupidly - don't go there.
17 April 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
History of Ju &Liu Whispers at night
I arrived at OurLove during a quiet and fragile time in my life, not searching for anything certain, only for a voice in the night. What I found was a connection that felt real, warm, and deeply present, even across distance. And yet, as time passed, I realized how difficult it is to hold onto something that cannot be fully seen or confirmed. Yesterday, I chose to close that chapter—not because it meant nothing, but because it meant too much to remain uncertain. From that experience, I wrote Whispers Between Lanterns: Memory from Liu & Ju, a story of what it is to feel something real, even when the truth remains unknown. Maybe Liu, is real, maybe not!
6 April 2026
Unprompted review
Reply from Ourlove
Hello. Thank you for sharing your experience. We’re sorry to hear about the emotional uncertainty you felt during your time on the platform. We understand how meaningful connections can feel, especially when formed online, and we also recognize how important clarity and trust are in those interactions. If you ever decide to come back to our platform, our Customer Success Team is ready to assist you.
Didnt really believe in dating apps…
Didnt really believe in dating apps before, then I ended up here. A friend recommended it. Lots of interesting people on here! Even if I dont find love, at least theres people to just chat with. Pretty cool new experience
20 February 2026
Reply from Ourlove
Hello. It’s great to hear a recommendation from a friend brought you here! We are so glad you’re enjoying the experience and finding plenty of interesting people to engage with. Our platform is designed to encourage meaningful interactions and purposeful conversations, whether they lead to love or just great chat. Thanks for the positive feedback!
I like that most people on this site…
I like that most people on this site are mature and serious. No chaos like in those younger apps. The interface is stable, doesnt crash.
30 March 2026
Reply from Ourlove
Hi! We are pleased to hear you appreciate the mature and serious environment of our platform. We aim to provide an intentional and emotionally comfortable space for members to build engaging, purposeful communication. It is also great to know you find the interface stable and reliable. Thank you for sharing your positive experience with us!
didnt really believe in dating apps…
didnt really believe in dating apps till i ended up here, ngl. a mate recommended it. loads of interesting people! and even if i dont find love here, theres def people you just wanna chat with. recommend!
28 March 2026
Reply from Ourlove
Hi! It’s great to hear a recommendation from a friend brought you here! We are so glad you’re enjoying the experience and finding plenty of interesting people to engage with. Our platform is designed to encourage these meaningful interactions and purposeful conversations, whether they lead to love or just great chat. Thanks for the recommendation!
met a few really nice people here
met a few really nice people here, honestly i like this app
27 March 2026
Reply from Ourlove
Hi! We are so glad to hear you are enjoying your experience and have met some wonderful people! Our goal is to provide a positive and engaging space for members to build meaningful connections. It is great to know the platform is working well for you—thank you for sharing your feedback and being a part of our community!
site works pretty stable and there are…
site works pretty stable and there are lots of people, but one thing kinda confused me. in the age and location filters i sometimes see profiles from other countries even though i set only my city. have to filter them out manually, but honestly not a big deal
24 March 2026
Reply from Ourlove
Hi! Our platform operates as part of a broader network designed to help members connect more effectively, which can sometimes create the impression of overlap. Profile visibility within the network is a configurable option and can be disabled at any time by contacting our Customer Success Team to help you better manage your experience.
Its not a dating site but a con site
Its not a dating site but a con site. They advertise conversation, but who are you chatting with is the concern (probably someone in a back office). Ask anyone for a picture of them holding your name on paper up, they cant do it. You sure get fooled by the number of pic's there
14 December 2025
Unprompted review
Reply from Ourlove
Hi! We’re sorry to hear about your concerns.
Please note that our platform connects members with real people, and all profiles go through multi-level verification. Verified users receive a blue badge, and video or audio call features are available so members can confirm who they are speaking with directly.
Communication uses a voluntary, credit-based system, where credits are consumed based on the type and duration of messages. There is no automatic requirement to purchase credits, and our Customer Success Team is available to explain credit usage and help manage spending efficiently.
If you have concerns about a specific profile or interaction, please contact our Support Team. Each case is reviewed individually, and appropriate actions — including refunds where applicable — may be provided.
Do not use this website
Do not use this website. Misleading and it sucks up your money. It says that 1 credit per message. It is per minute of usage if you are chatting and if you time it, it eats 1 minute 3 credits. I contacted them. I told them that is misleading. You stated at the website per message is 1 credit.
15 November 2025
Unprompted review
Reply from Ourlove
Hi, Bernadette. We’re sorry for the frustration you’ve experienced.
Please note that account deletion and subscription cancellation can be completed directly through your account settings. If you’ve unsubscribed but continue to see messages, it may be due to remaining active credits or ongoing communication threads.
Our Customer Success Team is available to review your account, confirm the cancellation status, and ensure that any active subscriptions are fully closed. Each case is checked individually, and if there are any issues, appropriate steps — including stopping charges — will be taken.
We encourage you to contact our Support Team directly so your account can be reviewed and resolved promptly.
I´m a 53 woman
I´m a 53 woman, went there and inmediately a guy who look 45 but the profile said 61 wrote to me wanted to meet me, again from Argentina living in Los Angeles, that page is a scam.
9 November 2025
Unprompted review
Reply from Ourlove
Hi, Malusa. We’re sorry to hear about your experience.
Please note that our platform connects members with real people, and all profiles go through multi-level verification. Verified members receive a blue badge, and video or audio call features are available so users can confirm who they are speaking with.
The platform operates on a voluntary, credit-based model, where credits are used based on the type and duration of communication. There is no automatic requirement to purchase credits.
If you have concerns about a specific profile or your credit usage, please contact our Customer Success Team. Each case is reviewed individually, and appropriate solutions — including refunds where applicable — may be provided.
Our Love is scamming women over 40
I signed up for a dating website called Our Love (ourlove.com) and immediately began receiving emails from supposed “men.” They were all slightly older than me but extremely attractive — their photos looked like professional modeling shots or magazine images.
The messages were clearly written by someone trying to appeal specifically to women. The tone, vocabulary, and emotional triggers were what women want to hear, not how most men naturally write. Many claimed to be from Argentina but “living in Mexico,” which seemed like a deliberate setup for a long-distance romance — a classic scam pattern that makes it easier to avoid meeting in person.
It quickly became obvious that these messages were AI-generated or scripted by a company representative, not real individuals. I recognized the scam early and stopped engaging, but I want to report this to protect others who may be more vulnerable or hopeful in their search for love.
OurLove.com is not a legitimate dating site. The profiles and messages appear fake, likely designed to lure users into paying for credits or subscriptions to continue chatting. This platform preys on people’s desire for genuine connection and should be investigated and flagged to protect consumers.
5 November 2025
Unprompted review
Reply from Ourlove
HI! We’re sorry to hear about your experience.
Please note that OurLove profiles go through multi-level verification, and verified members receive a blue badge. Video and audio call features are also available so users can confirm who they are speaking with.
The platform operates on a voluntary, credit-based model, where credits are used based on the type and duration of communication. There is no automatic requirement to purchase credits, and our Customer Success Team is available to explain credit usage and help members manage spending efficiently.
If you have concerns about specific profiles or credit usage, we encourage you to contact our Support Team directly. Each case is reviewed individually, and appropriate solutions — including refunds where applicable — may be provided.
Total scam
Total scam, bots and models paid to keep you on the app and buy credits or send credits. Credits vey expensive. No genuine connection.
27 August 2025
Unprompted review
Reply from Ourlove
Hi, Calida. We’re sorry to hear about your experience.
Our platform connects members with real people, and profiles go through a multi-level verification process. Verified members receive a blue badge, and video or audio calls are available so users can confirm who they’re speaking with.
Credits are consumed voluntarily based on the type and duration of communication. There is no requirement to purchase them automatically, and our Customer Success Team is happy to explain credit usage and help manage spending.
If you have concerns about any profile or charges, please contact our Support Team directly. Each case is reviewed individually, and solutions — including refunds where applicable — may be provided.
It is a scam site
It is a scam site. Do not get fooled by nice people writing you AI generated texts.
Update. The customer support ignored emails. More than half a year passed, not a single reply to my emails. Scam site it is.
23 August 2025
Unprompted review
Reply from Ourlove
Hi, Margarita. We’re sorry to hear that you feel this way.
Please note that our platform connects members with real people, not AI chatbots. All profiles go through layered verification, and verified members receive a blue badge. We also provide video and audio call features so users can confirm who they’re speaking with directly.
Our platform operates on a voluntary, credit-based model, where credits are consumed based on the type and duration of communication. There is no automatic subscription requirement, and members choose how and when to use credits.
If you have concerns about a specific profile or your credit usage, we encourage you to contact our Customer Success Team. Each case is reviewed individually, and appropriate solutions — including refunds where applicable — may be offered.
This "love site" extorts money …
This "love site" extorts money from people who think they are falling in love. They use people to correspond with you and to continue to get you too buy more credits to keep the conversation going. It is manipulative and cruel and should be banned.
6 August 2025
Unprompted review
Reply from Ourlove
Hi Mari. We’re very sorry to hear that this was your experience.
Our platform operates on a voluntary, credit-based model where credits are consumed based on individual activity and pace — there is no requirement to purchase them on a fixed schedule. Each communication feature clearly indicates credit usage, and members choose how and when to engage.
We do not employ individuals to manipulate conversations or encourage spending. Profiles are reviewed through layered verification processes, and we take any concerns about authenticity or inappropriate behavior seriously.
If you feel your spending or interactions were unclear or concerning, we strongly encourage you to contact our Customer Success Team directly. Each case is reviewed individually and in detail, and if any misunderstanding or issue is identified, appropriate steps — including refunds where applicable — may be offered.
It's scam.
It's scam.. I paid to be a member.. I chose the subscription or almost 20 dollars.. I ran out off credits cause I received a notification.. then stupidly I bought more and they run out in seconds... I spent almost USD 40 in less than an hour.. then I have like tons of email and chats I can't read... I think somehow AI sends you stuff so keep wasting money... All guys are incredibly handsome.. they all look like models, doesn't seem real... Anyways don't waste your money or time and most people complain about the same thing!!!
25 July 2025
Unprompted review
Reply from Ourlove
Hi, Cielo. We understand your frustration and take concerns about rapid credit depletion, excessive charges, and potentially automated profiles very seriously.
Please contact our Customer Success Team—they can review your account, clarify credit usage, investigate suspicious activity, and ensure no further charges occur. Reporting these issues helps protect other users and improves transparency and fairness on the platform.
To better manage credits in the future, try getting bigger credit bundles and using the chat features.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.