Dean Douglas seeking a one-off Sample 96ounce solid bronze casket SOVEREIGN so far has been assisted to obtain quotes how ever some company's are just replying to my email without any content,,no... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Product is good. Interaction and feedback from agent was excellent. Service was good. Only the payment system i battled with a little. Happy overall.
Ms. Susan and her team were amazing. I found the Pilates machine I wanted and she worked very quickly in confirming the details and getting it shipped. It arrived on schedule and was a breeze to set u... See more
I bought a sample t-shirt directly from Yuedong to South Africa. The communication was immediate and addressed my needs. We used English language. I love the fact that even when we continued our... See more
Company details
About Made-in-China.com
Written by the company
About Made-in-China.com
Made-in-China.com was established in 1998 and is developed and operated by Focus Technology Co., Ltd. It is a leading B2B e-commerce platform in China, providing global buyers with high-quality Chinese products and reliable suppliers, as well as secured online trading service.
What can you get through Made-in-China.com?
* A vast selection of curated products
From clothing and accessories to large machinery and industrial goods, the platform lists 45,000 categories and 70 million products for you to choose from.* Customization options to meet personalized purchasing needs
Accepts processing with provided designs, samples, or materials.* Enhance your product price competitiveness
Factory-direct prices from original manufacturers ensure generous profit margins.* Bestsellers list to stay updated with the latest market trends
Get a clear view of the most in-demand products.🏆 Access The List
* Verified suppliers by third-party agencies
Suppliers marked with verification badges have been authenticated by third-party inspection agencies such as SGS, Bureau Veritas, TÜV Rheinland, and CTI. You can view the certification reports in the supplier's store, which include basic company information, production capacity, trading capabilities, service quality, quality control, and R&D capacity.✔️ Learn More About Audited Supplier
* Secure Transaction Service
Made-in-China.com's Secure Transaction Service (STS), ensure the safety of your funds and on-time delivery.🔗 Search for products supported by the STS service.
Contact info
No. 7, Lijing Road, Jiangbei New Area, Nanjing, Jiangsu, China, 210032, Nanjing, China
- +86-25-6667 7777
- contactus@made-in-china.com
- www.made-in-china.com
🔥 Golden Sourcing Season is Live!
3.7
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What I received is 0% of what I expected
What I received is 0% of what I had expected. What is advertised is not real. the Advert said the phone has clear and clean camera which is not true, the phone is said to be 1TB but I have not loaded anything more than 1GB but it is already complaining about storage, The phone keeps on freezing, the screen keeps on turning off. this phones are boring to tell the truth. Nothing interesting about them. If i wasn't in far from the town, i could have long returned them.
23 May 2026
Unprompted review
Reply from Made-in-China.com
Dear Keolebogile Moocha,
We are sorry to hear that you are dissatisfied with the product and appreciate you sharing your feedback.
As we have not yet received a formal complaint regarding this order, we encourage you to submit an online complaint through our platform with the relevant order details and any supporting information. (https://sourcing.made-in-china.com/new/complaint/page/index.html)
Once received, our after-sales team will review the case and assist in coordinating with the supplier to help address the issues raised.
We take buyer concerns seriously and are committed to providing support throughout the dispute resolution process.
Made-in-China.com Service Team
SAFE AND RELIABLE, QUALITY PRODUCTS
Hello, the platform is secure, and the suppliers on this site are serious and responsible with their delivery times. The product I received was what I expected. Every agent behind each company is efficient and reliable. Transactions are secure and backed up. You can order without risk or hidden fees.
3 June 2026
Unprompted review
After 5 weeks of payment to Shenzhen…
After 5 weeks of payment to Shenzhen Weprint Office Technology Company Limited no sign of delivery. I feel scammed after this much wait.
5 June 2026
Unprompted review
Reply from Made-in-China.com
Dear muhammad faisal,
We are sorry to hear about your concerns and understand how frustrating it can be to wait for an order longer than expected.
After following up with the supplier, we have confirmed that the goods have been shipped. According to the latest update, the shipment is currently being held by customs in the destination country. The supplier has already contacted the freight forwarder and is actively working to resolve the situation.
Based on the information provided, an update is expected next week. We have also requested that the supplier keep you informed of any progress.
Thank you for sharing your feedback, and we appreciate your patience while this matter is being addressed.
Made-in-China.com Service Team
Nice communication with seller's team
Nice communication with seller's team. They helped me showing their interest to respond at any question. It's early for me to speak about the product quality. I'll see it the near futur.
1 June 2026
Unprompted review
My order should have arrived by now
My order should have arrived by now. I spent almost an hour with customer service, and they were stuck on the fact that the order doesn't show in my portal and that they didn't do it, but I was trying to find out if my order was still going to arrive or if they were going to refund me. They said they had record of the order but kept asking me for more, order number, then they said can you prove you paid for the order which I did. If they are the ones that took payment, why would that be a question? Then they wanted proof that my account doesn't show the order, all the while they did not confirm the correct shipping number, which was wrong. They wouldn't confirm that the seller had shipped or anything. They kept mentioning how they can not remove orders from the account.
26 April 2026
Unprompted review
Reply from Made-in-China.com
Dear Joe Erndt,
We are sorry to hear about your experience and understand your frustration regarding both the order status and the communication process.
After further verification with the supplier, we have confirmed that a replacement shipment was arranged on June 9 and the goods were loaded for shipment on June 11. We have also requested that the supplier provide you with the latest shipping updates directly.
Thank you for bringing this matter to our attention. We will continue to follow up on the delivery progress and appreciate your feedback, which helps us improve our service.
Made-in-China.com Service Team
Super easy transaction
Super easy transaction. Will purchase from again.
20 March 2026
Unprompted review
Great Service and great feedback.
Great Service and great feedback.
Products received was good and met specifications. Suppliers responded to our RFQ in a timely manner.
5 June 2026
Unprompted review
Do not work with Jinjiang Nilong Group Co.,Limited
I had one good experience but now I am dealing with peter.l at Jinjiang Nilong Group Co.,Limited, and they have completely stopped communicating with me. They had a design that they needed to make a slight modification (literally make hole bigger) to fit a bottle that was shipped to them. They took forever, then sent me a video of it "working" so I approved the mold. When I got the mold, I found out the changed the entire design to something that would be more expensive, that came apart after a few uses, and with a material that easily broke. No warning, just changed my design. Peter L has stopped responding to me and these delays are potentially putting me out of business!
3 June 2026
Unprompted review
Reply from Made-in-China.com
Dear Ronnie Khalil,
We are sorry to hear about your experience and understand how frustrating it can be when communication is delayed, especially when a project is time-sensitive.
Following your feedback, we have already contacted the supplier regarding the issues raised. The supplier has informed us that the matter is currently under review and being handled. We have also urged them to maintain communication with you and provide updates on the resolution process.
We appreciate you bringing this matter to our attention and will continue following up with the supplier regarding its progress.
Made-in-China.com Service Team
First time buyer
We bought for the first time a quantity of insulated water bottles to offer as promotional gifts at an exhibition.
The quality is as we expected and the price is acceptable too.
2 June 2026
I found a trustable supplier for my…
I found a trustable supplier for my battery cells, ordered over 200 dollars worth and got delivered with the expected product
1 June 2026
The pads were not what I expected the…
The pads were not what I expected the quality was not up to the standard of what I needed it for
1 June 2026
Reply from Made-in-China.com
Dear customer,
We are really sorry to hear that your shopping experience was disappointing.
We understand how frustrating it can be when a product does not meet expectations. This is not the experience we aim to deliver. We would appreciate the opportunity to better understand the issue and see how we can help or improve the situation.
If possible, please reach out to our support team with more details so we can assist you further.
https://sourcing.made-in-china.com/new/complaint/page/index.html
Thank you for sharing your feedback.
Made-in-China.com Service Team
The salesperson Leah was great
The salesperson Leah was great, very professional, helpful and kind. The Company also very great. Highly recommended.
1 June 2026
SCAM Site
This site advertises reputable suppliers yet they still scam people?
I thought this was a legit site, obviously another scam, more money gone without a trace......
Peptides......
18 May 2026
Unprompted review
Reply from Made-in-China.com
Dear Customer,
We are deeply concerned to hear about your experience. Made-in-China.com has a strict zero-tolerance policy towards any form of fraudulent behavior. We take allegations of scams extremely seriously and want to investigate this immediately.
Because your review does not contain any order details or contact information, we cannot currently locate your account or the supplier you mentioned.
Please submit your complaint via https://sourcing.made-in-china.com/new/complaint/page/index.html . Please provide:
Your registered email/account ID.
The order number or the supplier's name.
Any chat history or payment records.
Once we receive this information, we will immediately launch a priority investigation into this supplier. If any fraudulent activity is verified, we will take severe action against the supplier and assist you in protecting your rights.
We are waiting to hear from you and are fully committed to helping you resolve this.
The Made-in-China.com Team
Good and clever.
2 May 2026
The people I contact were great to work…
The people I contact were great to work with and
I am very satisfied with my products.
1 May 2026
The great order
The customers service was great,they stayed in touch with me through the whole process.I will most definitely be ordering items again... THANKS UNTIL NEXT TIME 👍
1 May 2026
Customer Service Stopped Responding
They sent me the wrong color and then customer service stopped responding to me.
2 April 2026
Reply from Made-in-China.com
Hello Maya,
We’re very sorry to hear that there’s an issue with your order. To help resolve it as quickly as possible, we recommend that you submit an online complaint. Our after-sales team will assist you in communicating and coordinating with the supplier to find a solution.
https://sourcing.made-in-china.com/new/complaint/page/index.html
Made-in-China.com Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.