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Made-in-China.com Reviews 

1,141
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently commend the staff for their promptness, professionalism, and helpful communication, often receiving excellent support. Many people are satisfied with the product quality, finding items to be as described or even exceeding expectations. Reviewers also appreciate the fast and efficient delivery services, with orders often arriving ahead of schedule. However, some customers noted dissatisfaction with customer service and dispute resolution, reporting unhelpful responses. Others experienced issues with product quality, receiving incorrect or faulty items. Additionally, some encountered delivery problems, such as unexpected additional shipping costs or difficulties with product pickup.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some customers expressing satisfaction, finding... See more

Service

Customers had ambiguous experiences with service, with some reviewers praising the extraordinary service... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting the helpfulness and efficiency of... See more

Customer service

People report ambiguous experiences with customer service, with some finding agents helpful, efficient, and... See more

Delivery service

Users describe ambiguous interactions with delivery services, with some customers reporting fast and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Dean Douglas seeking a one-off Sample 96ounce solid bronze casket SOVEREIGN so far has been assisted to obtain quotes how ever some company's are just replying to my email without any content,,no... See more

Rated 4 out of 5 stars

Product is good. Interaction and feedback from agent was excellent. Service was good. Only the payment system i battled with a little. Happy overall.

Rated 5 out of 5 stars

Ms. Susan and her team were amazing. I found the Pilates machine I wanted and she worked very quickly in confirming the details and getting it shipped. It arrived on schedule and was a breeze to set u... See more

Rated 5 out of 5 stars

I bought a sample t-shirt directly from Yuedong to South Africa. The communication was immediate and addressed my needs. We used English language. I love the fact that even when we continued our... See more


Company details

  1. Online Marketplace
  2. e-Commerce Solution Provider

About Made-in-China.com

Written by the company

About Made-in-China.com

Made-in-China.com was established in 1998 and is developed and operated by Focus Technology Co., Ltd. It is a leading B2B e-commerce platform in China, providing global buyers with high-quality Chinese products and reliable suppliers, as well as secured online trading service.

source on Made-in-China.com

What can you get through Made-in-China.com?

* A vast selection of curated products

From clothing and accessories to large machinery and industrial goods, the platform lists 45,000 categories and 70 million products for you to choose from.

* Customization options to meet personalized purchasing needs

Accepts processing with provided designs, samples, or materials.

* Enhance your product price competitiveness

Factory-direct prices from original manufacturers ensure generous profit margins.

* Bestsellers list to stay updated with the latest market trends

Get a clear view of the most in-demand products.
🏆 Access The List

* Verified suppliers by third-party agencies

Suppliers marked with verification badges have been authenticated by third-party inspection agencies such as SGS, Bureau Veritas, TÜV Rheinland, and CTI. You can view the certification reports in the supplier's store, which include basic company information, production capacity, trading capabilities, service quality, quality control, and R&D capacity.
✔️ Learn More About Audited Supplier

* Secure Transaction Service

Made-in-China.com's Secure Transaction Service (STS), ensure the safety of your funds and on-time delivery.
🔗 Search for products supported by the STS service.

Contact info

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🔥 Golden Sourcing Season is Live!

Factory Prices, Secured Transactions, Fast Shipping

3.7

Average

TrustScore 3.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

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3.7

All reviews

(1,141)

213 reviews in the last 12 months

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Rated 1 out of 5 stars

Buyers Beware

I wish there were fewer than 1 star to give this review.
From the start, we had tried to communicate what was required for our new custom body and neck order. It was difficult for the team at Afanti to understand the needs.
On the website the MOQ of 6 varied from the reality. When I asked for prototyping, I was met with minimum of 10 pieces and that the parts would take 2-3 months as they were not standard.

From the start of communication at the beginning of November 2025 the delivery did not occur until June 2026. 6 months later. 2-3 times longer than stated.

The product that arrived was not fit for purpose and it was clear that they paid little attention to the detail provided - 3D CAD and full drawings. Even though I ordered 10 necks to suit, the necks arrived with 57mm heels as per the order, the neck pockets on the bodies all 56mm. The tremolo cavities do not even allow the block to get into the body as they have a strange ledge that blocks the path midway.

The finishes were completely sub-standard with runs in the paint and sanding that is not uniform creating irregular lines and divots - 10 guitar bodies and not one sand and paint finish that could be on sold.

I have asked how we proceed to rectification several times and am yet to get a response on the defective parts, being told initially that they will give me an extra body on the next order for free and will check quality next time before shipment? Totally ignoring the 10 that are unusable and paid for.

I am left in a situation of paying for rectification to the necks to make them usable, in limbo as to if the company will honour its commitment to providing me with the product I have paid for and customer orders that remain unfulfilled due to the poor quality of the workmanship provided by Afanti.

Very disappointing experience.

I would highly discourage any of the manufacturers and builders thinking of using this company.

8 June 2026
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Dear Anthony Almer,

We are sorry to hear about your experience and appreciate you taking the time to share such detailed feedback.

We understand your concerns regarding product specifications, quality, delivery timelines, and after-sales communication. At present, however, we have not received a formal complaint regarding this transaction through our platform.

To enable our team to review the matter and provide assistance, we kindly invite you to submit an online complaint with the relevant order details, photos, and supporting documentation.(https://sourcing.made-in-china.com/new/complaint/page/index.html)
Once received, our dispute handling team will investigate the case and assist in facilitating communication with the supplier to help seek a resolution.

We take buyer concerns seriously and are committed to supporting both parties throughout the dispute resolution process.

Thank you for bringing this matter to our attention.

Made-in-China.com Service Team

Rated 4 out of 5 stars

“first order”

It’s quite difficult to find the right seller, because many of them don’t reply, or they only answer some of the questions. You always have to tell them to read the message carefully and answer every question. Unfortunately, most sellers don’t write much on their own, but of course there are exceptions — I also managed to find one who communicates well.

For anyone who has never ordered from China to Europe before, the whole process can be challenging. It’s not enough to find the right seller and the right product — after that, you still have to deal with the customs agency, which can be complicated. I ordered a sample piece, and although it was a bit difficult at first because I didn’t know the process, I eventually managed to get it done. Thank you.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Extraordinary service and outstanding product!!!

Extraordinary service provided by the sales executive named Bling, she should be commended and promoted. Outstandingly proactive and accompanied me during the whole experience: From purchase to home delivery... in Mexico!!! Awesome!!!
The product is top notch, I was able to find it ONLY in Made-in-china.com. I literally looked for it all over the world!!!

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Delivery too long still waiting for my…

Delivery too long still waiting for my delivery over months now ( i have email and prouve that my orders been placed with Made in china if you need it too )

28 April 2026
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Dear Mickael Box,

We are sorry to hear that you have been waiting so long for your delivery and understand your frustration.

At the moment, we are unable to identify the specific order based on the information provided in your review. We have left a message requesting additional details and would appreciate it if you could share your order information with us.

Once we receive the relevant details, our team will be happy to investigate the shipment status and assist you further.

Thank you for bringing this matter to our attention.

Made-in-China.com Service Team

Rated 1 out of 5 stars

The seller never told the truth about…

The seller never told the truth about delivery time. 7 weeks after purchase still no delivery, I‘m afraid quality will as well be poor if it ever will arrive and they took 390 USD shipping fee.
Will never use it again!!!

5 June 2026
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Dear Michael Pitz,
We are sorry to hear about your concerns and understand your frustration regarding the delivery timeline.

After following up with the supplier, we have confirmed that the order has been shipped. According to the latest logistics information provided, the shipment is currently in transit aboard the vessel EVER AIM (Voyage 1402-017W), with an estimated arrival at the destination port on July 1.

We understand that the delay has been disappointing and have asked the supplier to keep you informed of any further updates regarding the shipment. We appreciate your patience and thank you for bringing this matter to our attention.

Made-in-China.com Service Team

Rated 1 out of 5 stars

What I received is 0% of what I expected

What I received is 0% of what I had expected. What is advertised is not real. the Advert said the phone has clear and clean camera which is not true, the phone is said to be 1TB but I have not loaded anything more than 1GB but it is already complaining about storage, The phone keeps on freezing, the screen keeps on turning off. this phones are boring to tell the truth. Nothing interesting about them. If i wasn't in far from the town, i could have long returned them.

23 May 2026
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Dear Keolebogile Moocha,
We are sorry to hear that you are dissatisfied with the product and appreciate you sharing your feedback.

As we have not yet received a formal complaint regarding this order, we encourage you to submit an online complaint through our platform with the relevant order details and any supporting information. (https://sourcing.made-in-china.com/new/complaint/page/index.html)
Once received, our after-sales team will review the case and assist in coordinating with the supplier to help address the issues raised.

We take buyer concerns seriously and are committed to providing support throughout the dispute resolution process.

Made-in-China.com Service Team

Rated 5 out of 5 stars

SAFE AND RELIABLE, QUALITY PRODUCTS

Hello, the platform is secure, and the suppliers on this site are serious and responsible with their delivery times. The product I received was what I expected. Every agent behind each company is efficient and reliable. Transactions are secure and backed up. You can order without risk or hidden fees.

3 June 2026
Unprompted review
Rated 1 out of 5 stars

After 5 weeks of payment to Shenzhen…

After 5 weeks of payment to Shenzhen Weprint Office Technology Company Limited no sign of delivery. I feel scammed after this much wait.

5 June 2026
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Dear muhammad faisal,

We are sorry to hear about your concerns and understand how frustrating it can be to wait for an order longer than expected.

After following up with the supplier, we have confirmed that the goods have been shipped. According to the latest update, the shipment is currently being held by customs in the destination country. The supplier has already contacted the freight forwarder and is actively working to resolve the situation.

Based on the information provided, an update is expected next week. We have also requested that the supplier keep you informed of any progress.

Thank you for sharing your feedback, and we appreciate your patience while this matter is being addressed.

Made-in-China.com Service Team

Rated 1 out of 5 stars

My order should have arrived by now

My order should have arrived by now. I spent almost an hour with customer service, and they were stuck on the fact that the order doesn't show in my portal and that they didn't do it, but I was trying to find out if my order was still going to arrive or if they were going to refund me. They said they had record of the order but kept asking me for more, order number, then they said can you prove you paid for the order which I did. If they are the ones that took payment, why would that be a question? Then they wanted proof that my account doesn't show the order, all the while they did not confirm the correct shipping number, which was wrong. They wouldn't confirm that the seller had shipped or anything. They kept mentioning how they can not remove orders from the account.

26 April 2026
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Dear Joe Erndt,
We are sorry to hear about your experience and understand your frustration regarding both the order status and the communication process.

After further verification with the supplier, we have confirmed that a replacement shipment was arranged on June 9 and the goods were loaded for shipment on June 11. We have also requested that the supplier provide you with the latest shipping updates directly.

Thank you for bringing this matter to our attention. We will continue to follow up on the delivery progress and appreciate your feedback, which helps us improve our service.

Made-in-China.com Service Team

Rated 2 out of 5 stars

Do not work with Jinjiang Nilong Group Co.,Limited

I had one good experience but now I am dealing with peter.l at Jinjiang Nilong Group Co.,Limited, and they have completely stopped communicating with me. They had a design that they needed to make a slight modification (literally make hole bigger) to fit a bottle that was shipped to them. They took forever, then sent me a video of it "working" so I approved the mold. When I got the mold, I found out the changed the entire design to something that would be more expensive, that came apart after a few uses, and with a material that easily broke. No warning, just changed my design. Peter L has stopped responding to me and these delays are potentially putting me out of business!

3 June 2026
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Dear Ronnie Khalil,
We are sorry to hear about your experience and understand how frustrating it can be when communication is delayed, especially when a project is time-sensitive.

Following your feedback, we have already contacted the supplier regarding the issues raised. The supplier has informed us that the matter is currently under review and being handled. We have also urged them to maintain communication with you and provide updates on the resolution process.

We appreciate you bringing this matter to our attention and will continue following up with the supplier regarding its progress.

Made-in-China.com Service Team

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