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Made-in-China.com Reviews 

1,152
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently commend the staff for their promptness, professionalism, and helpful communication, often receiving excellent support. Many people are satisfied with the product quality, finding items to be as described or even exceeding expectations. Reviewers also appreciate the fast and efficient delivery services, with orders often arriving ahead of schedule. However, some customers noted dissatisfaction with customer service and dispute resolution, reporting unhelpful responses. Others experienced issues with product quality, receiving incorrect or faulty items. Additionally, some encountered delivery problems, such as unexpected additional shipping costs or difficulties with product pickup.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some customers expressing satisfaction, finding... See more

Service

Customers had ambiguous experiences with service, with some reviewers praising the extraordinary service... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting the helpfulness and efficiency of... See more

Customer service

People report ambiguous experiences with customer service, with some finding agents helpful, efficient, and... See more

Delivery service

Users describe ambiguous interactions with delivery services, with some customers reporting fast and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Dean Douglas seeking a one-off Sample 96ounce solid bronze casket SOVEREIGN so far has been assisted to obtain quotes how ever some company's are just replying to my email without any content,,no... See more

Rated 4 out of 5 stars

Product is good. Interaction and feedback from agent was excellent. Service was good. Only the payment system i battled with a little. Happy overall.

Rated 5 out of 5 stars

Ms. Susan and her team were amazing. I found the Pilates machine I wanted and she worked very quickly in confirming the details and getting it shipped. It arrived on schedule and was a breeze to set u... See more

Rated 5 out of 5 stars

I bought a sample t-shirt directly from Yuedong to South Africa. The communication was immediate and addressed my needs. We used English language. I love the fact that even when we continued our... See more


Company details

  1. Online Marketplace
  2. e-Commerce Solution Provider

About Made-in-China.com

Written by the company

About Made-in-China.com

Made-in-China.com was established in 1998 and is developed and operated by Focus Technology Co., Ltd. It is a leading B2B e-commerce platform in China, providing global buyers with high-quality Chinese products and reliable suppliers, as well as secured online trading service.

source on Made-in-China.com

What can you get through Made-in-China.com?

* A vast selection of curated products

From clothing and accessories to large machinery and industrial goods, the platform lists 45,000 categories and 70 million products for you to choose from.

* Customization options to meet personalized purchasing needs

Accepts processing with provided designs, samples, or materials.

* Enhance your product price competitiveness

Factory-direct prices from original manufacturers ensure generous profit margins.

* Bestsellers list to stay updated with the latest market trends

Get a clear view of the most in-demand products.
🏆 Access The List

* Verified suppliers by third-party agencies

Suppliers marked with verification badges have been authenticated by third-party inspection agencies such as SGS, Bureau Veritas, TÜV Rheinland, and CTI. You can view the certification reports in the supplier's store, which include basic company information, production capacity, trading capabilities, service quality, quality control, and R&D capacity.
✔️ Learn More About Audited Supplier

* Secure Transaction Service

Made-in-China.com's Secure Transaction Service (STS), ensure the safety of your funds and on-time delivery.
🔗 Search for products supported by the STS service.

Contact info

Promotion box for Made-in-China.com

🔥 Golden Sourcing Season is Live!

Factory Prices, Secured Transactions, Fast Shipping

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1,152)

225 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company

Excellent company, service, and product. These 24" balloons are strong and look beautiful once inflated. Will buy again!.

2 April 2026
Rated 1 out of 5 stars

I bought a 50m roll of Pond Liner EPDM…

I bought a 50m roll of Pond Liner EPDM from Qindoa Werun in Dec 2025. It aparently arrived in the port of my city 2 months ago. Despite every effort, I have not been able to arrange to pick up the product. I got a phone number of the local shipping agent which they never answer. I got a text from that number but when I have responded they have not responded. If i can't arrange to pick up my product this is a completely failed transaction which cost me $1,000USD.

30 March 2026
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Hi Matthew Hunter,

Thank you for bringing this to our attention. We’re sorry to hear about your experience.

Could you please confirm whether this supplier was found through Made-in-China.com? At present, we are unable to locate any registration or transaction records for this supplier on our platform based on the information provided.

To help us further investigate and assist you, we kindly ask you to share more details, such as the order number, supplier profile link, or any related communication records.

We’re here to help and will do our best to support you.

Made-in-China.com Service Team

Rated 1 out of 5 stars

Tried to buy a battery cost £2.00 but…

Tried to buy a battery cost £2.00 but postage was £150.00. another "Ali Express" or "Temu" site.

28 March 2026
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Hi Peter,
Thank you for your feedback. We understand your concern regarding the shipping cost.

As a B2B platform, Made-in-China.com connects buyers directly with suppliers, and shipping fees are set individually by each supplier based on factors such as product type, shipping method, destination, and order quantity. In some cases—especially for small orders or certain categories like batteries—shipping costs may appear disproportionately high due to handling and transportation requirements.

We recommend confirming the total cost, including shipping, with the supplier before placing an order, or comparing multiple quotations to find the most suitable option.

If you need any assistance, please feel free to contact us—we’re always here to help.

Made-in-China.com Service Team

Rated 3 out of 5 stars

La empresa Shenzhen reak technology…

La empresa Shenzhen reak technology Co.,Ltd existe y és fiable?
És para saber si hacer un pedido o no

25 March 2026
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Hola, Toni Gran:

Shenzhen Reak Technology Co., Ltd. es una empresa real y ha sido verificada por la entidad de certificación independiente SGS. Puedes consultar el informe de verificación en su showroom, donde encontrarás información detallada como:

Datos de registro mercantil de la empresa
Información de la fábrica
Situación comercial
Fotografías tomadas in situ

Si estás considerando realizar un pedido, te recomendamos solicitar primero muestras o hacer un pedido de pequeño importe para probar.

Si necesitas ayuda, no dudes en contactar con nuestro servicio de atención al cliente en línea.

Rated 1 out of 5 stars

Awful experience

Awful experience. Purchased a lymphatic machine from newbelle technology. Was assured everything would be fine, after all it’s a legitimate app. It’s 3 weeks no confirmation of payment. No responses when querying with the app itself. So unfair. Will never use this app again . It’s a fishy shopping network. why not go directly to the route of payment instead of requesting information knowing the consumer could be cheated.

4 March 2026
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Hi Evonne Dada,
Thank you for sharing your feedback. We’re sorry for the inconvenience this situation has caused.

After checking with the supplier, we were informed that they have not yet received the payment. According to the transaction record provided, the funds are currently being held by an intermediary bank and have not yet been transferred to the receiving bank.

We kindly suggest that you contact your remitting bank to check the status of the transfer and request further assistance.

For future transactions, we also recommend using our online trading service, which provides better visibility and protection throughout the payment process.

If you need any further assistance, please feel free to contact us. We’re here to help.

Made-in-China.com Service Team

Rated 1 out of 5 stars

MadeinChina definitely became a safe…

MadeinChina definitely became a safe harbor for scammers. I submitted a complaint and received a number in my email that says "access and edit" your complaint. Guess what? I can't edit it. The app is a fiasco. The whole platform is a fiasco and the scammers know about that. China evolved super quickly and the scammers as well. But this app haven't evolved at all. Everything is archaic and rudimental and all the people who are expelled or banned from serious platforms are all operating in MadeinChina. I also thought I had an unlucky experience and keep trying and the bad experiences just increased till now, of course, be finally scammed. Don't do what I did. This platform is really bad and you can lose a lot of money. There is no security. There is a scheme that always benefits the scammer. Don't you believe? Then try yourself.

3 March 2026
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Hi Dan,
Thank you for sharing your feedback. We’re sorry to hear about your experience.

Please be assured that your complaint has been received and is currently being handled by our team. If there are any updates regarding your case, we will notify you via email as soon as possible.

You can also check the progress of your complaint directly in your account by following these steps:
Sign in > Account > Virtual Office > Trade Service > Trade Dispute Complaint > My Complaint List > View

If you have any questions or need further assistance, please feel free to contact us at any time. Our support team will be happy to help.

Made-in-China.com Service Team

Rated 5 out of 5 stars

I’m really impressed with the Made in…

I’m really impressed with the Made in China app. The platform is easy to use and it makes finding reliable suppliers much simpler than I expected. The product listings are detailed and the communication tools are very helpful when discussing orders or specifications.

What I appreciate the most is the buyer support. Whenever I had a question, the support team responded quickly and helped me resolve issues in a very professional way. It gave me a lot of confidence when placing orders.

Overall, it’s a great app for sourcing products. I’m very happy with the service and especially with the attention they give to buyers. Highly recommended!

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Made in China is fantastic for…

Made in China is fantastic for connecting our brand to manufacturers and makes the whole experience extremely easy to navigate.

Shipping costs could be revised though as sometimes the shipping is more expensive than the products themselves

3 March 2026

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