I reported an issue with one of our environmental cameras at 10:00am, i received a phone call at 12:15 advising situation was resolved. Great Service as always from M247!
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Every service has issues, but what matters is how they solved. M247 did a great job solving mine. After new Leased Line instillation we realised that speed wasn't what it supposed to be. Wit... See more
Company replied
Helena Westall fixed all my problems. She has been essential to me working with M247 over the last couple of months. I've been given incorrect information and even an install was being processed mas... See more
Company replied
Damian & Curtis (engineers) today completed a switch over from our radio line to fibre (including a failover). Brilliant service from both, explained everything and ensured the transition was s... See more
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Company details
- Telecommunications Service Provider
- Cloud Computing Service
- Cloud Storage Service
- Internet Service Provider
- Phone and Internet Service
About Convergence Group (Wireless) Networks Limited
Written by the company
M247 is a global technology partner specialising in the delivery of cloud, unified communications and connectivity solutions.
Through smarter cloud technology, faster connectivity, and stronger infrastructure we bring together service innovation and robust technology partnerships.
We believe in transforming businesses through intelligent and tailored technological solutions.
VISIT OUR WEBSITE GET IN TOUCH M247: Your technology partner for growthContact info
Turing House, Archway 5, M15 5RL, Manchester, United Kingdom
- 0808 253 6562
- sales@m247.com
- www.m247.com
4.8
Excellent
386 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Dfs Stockport
Was visited @ dfs stockport today by callum gratton very proffessional and polite went above and beyond
19 May 2025
Unprompted review
Reply from Convergence Group (Wireless) Networks Limited
Hi,
Thank you for taking the time to share your experience with our Field Engineer, Callum. We really appreciate it!
We are thrilled to hear that Callum delivered such professional and courteous service. It’s great to know he went above and beyond during his visit.
We’ll make sure your kind words are passed on to him.
If you ever have any questions or need further support, please don’t hesitate to reach out.
Best regards, M247
Just had Damian attend our store at…
Just had Damian attend our store at Sofology Elliots field. He sorted out our internet issue quickly and was really polite and helpful. Thank you
15 May 2025
Unprompted review
Reply from Convergence Group (Wireless) Networks Limited
Hi Lisa,
Thanks so much for your kind review!! We are really happy to hear that Damian made such a great impression during his visit.
It's fantastic to know he was able to resolve your internet issue promptly and provided polite, helpful service throughout.
Please don't hesitate to reach out if you need anything else.
Thanks again for choosing M247!
Best regards, M247
Fantastic customer service from Ola
Fantastic customer service from Ola, yet again.
9 May 2025
Unprompted review
Reply from Convergence Group (Wireless) Networks Limited
Hi Jonathan,
Thank you once again for your fantastic feedback!
It’s great to hear that Ola has provided excellent service yet again. He truly is a star, and we are lucky to have him on the team. We’ll be sure to pass along your kind words, they will mean a lot to him!
We are incredibly proud of the dedication and expertise our team brings every day, and it’s always wonderful to see that reflected in experiences like yours. Your recognition truly makes a difference, and we are so happy to know we are meeting your expectations.
If there’s anything else you need, just give us a shout; we are always happy to help.
Thanks again for choosing M247, we truly appreciate it!
All the best, M247
Very professional crew
Very professional crew. It was very easy and fast from query to final installation of service. Connectivity provided is not only very low latency, but very reliable as well. Contacting support is easy and you deal with professional and knowledgable person straight away.
24 April 2025
Unprompted review
Reply from Convergence Group (Wireless) Networks Limited
Hi Petr,
Thank you so much for your fantastic feedback! We really appreciate you taking the time to share your experience with M247.
It’s great to hear that you found our team professional and the whole process, from your initial query to the final installation, quick and straightforward.
We are also pleased to know that the connectivity is meeting your expectations, with low latency and strong reliability. It’s especially encouraging to hear that contacting our support team has been easy, with knowledgeable and professional assistance available right away.
Feedback like yours means a lot to us and motivates the whole team to keep delivering excellent service!
If there's anything else you need, feel free to get in touch at any time.
Thanks again for choosing M247!
Best regards, M247
Quick to respond and follow up ensuring…
Quick to respond and follow up ensuring everything's working - thanks team!
1 May 2025
Unprompted review
Reply from Convergence Group (Wireless) Networks Limited
Hi Sam,
Thanks so much for your kind words! We are really happy to hear you have had a great experience with M247!
It’s great to know that our team’s responsiveness and follow-up made a difference. Feedback like yours motivates us to continue delivering outstanding service.
If there’s ever anything more we can assist you with, please don’t hesitate to get in touch; we are always happy to help!
Best regards, M247
Curtis and Ryan did a excellent job…
Curtis and Ryan did a excellent job were polite and knowledgeable great company to deal with
9 May 2025
Unprompted review
Reply from Convergence Group (Wireless) Networks Limited
Hi Stephen,
Thank you so much for taking the time to share your experience with our Field Engineers. We really appreciate it!
It’s fantastic to hear that Curtis and Ryan did such a great job. We are glad you found them polite, knowledgeable, and a pleasure to work with. That’s exactly the service we aim to provide!
We’ll make sure to pass your kind words on to them.
If you ever need anything else or have any questions, please don’t hesitate to get in touch.
Thanks again for choosing M247, we truly value your support!
Kind regards, M247
Fantastic Service
M247 has provided multiple dedicated connections to our premises and the service we have received from Matthew Craig has been outstanding. Matthew has been extremely efficient and has delivered an exceptional service from start to finish. No question has been left unanswered updating us every step of the way!
I would also like to highlight one of your field engineers Curtis Roberts who has attended our site on multiple occasions. Curtis has always delivered a fantastic service who is superb at his job. He is an asset to m247. Curtis is knowledgeable and kept me updated throughout the process.
Thank you both for the great work and ill look forward working with you in the future.
8 May 2025
Unprompted review
Reply from Convergence Group (Wireless) Networks Limited
Hi Shaun,
Thank you so much for your fantastic feedback! We are absolutely thrilled to hear about your positive experience with M247!
It's great to know you have received outstanding service, and rewarding to hear such high praise for our Delivery Coordinator, Matthew Craig. He has clearly made a strong impression. His efficiency and dedication to keeping you informed every step of the way truly reflect the standards we strive for.
We also greatly appreciate your kind words about Curtis Roberts. Curtis consistently delivers excellent service and is indeed a valuable member of our field engineering team. His expertise and commitment make him a true asset to M247.
Feedback like yours inspires our team to continue delivering exceptional support. We truly appreciate your trust and look forward to working with you again in the future.
If you ever need further assistance, please don’t hesitate to get in touch.
Thank you for choosing M247.
Best regards, M247
M247 Provide fibre to multiple premises…
M247 Provide fibre to multiple premises we own and has been absolutely faultless service.
Any support tickets raised for network/SIP items are answered within hours
6 May 2025
Unprompted review
Reply from Convergence Group (Wireless) Networks Limited
Hi,
Thank you so much for your fantastic feedback! We are genuinely pleased to hear that you have had such a positive experience with M247.
It’s great to know that our fibre connectivity has been consistently reliable across the multiple premises you manage. Delivering exceptional service is at the heart of what we do, and knowing that we have met your expectations means a great deal to our entire team.
We are also pleased to hear that any Support tickets you’ve submitted have been handled promptly and efficiently. Providing fast, knowledgeable support is a priority for us, and we are glad it’s made a difference for you.
If there’s ever anything more we can do to support your business, please don’t hesitate to get in touch. We are always here to help.
Thank you once again for choosing M247.
We greatly value your continued partnership and the trust you have placed in us.
Best regards, M247
Friendly and efficient
Ryan and Jordan were very friendly, and completed the work quickly with no disruptions.
2 May 2025
Unprompted review
Reply from Convergence Group (Wireless) Networks Limited
Hi Jay,
Thank you so much for your kind words about Ryan and Jordan. We are delighted to hear they delivered such a great service.
It’s great to know they were friendly, efficient, and completed the work swiftly without causing any disruptions.
We truly appreciate you recognising their efforts, and we’ll be sure to pass your feedback along to them.
If there’s anything else you need, please don’t hesitate to get in touch. We are always happy to help.
Thanks again for choosing M247!
Best regards, M247
Both Ash and Joe arrived and explained…
Both Ash and Joe arrived and explained the process and the main goal of the installation. They completed the task quickly and efficiently and left the cabling neatly squared away. They reported when the service was up and we tested connectivity successfully. Great job! Thanks to you both,👍
2 May 2025
Unprompted review
Reply from Convergence Group (Wireless) Networks Limited
Hi Rob,
Thank you for sharing your positive experience with our Field Engineers, Ash and Joe! We truly appreciate you taking the time to provide your feedback.
It’s great to hear that Ash and Joe clearly explained the installation process and objectives, and completed the work quickly and efficiently. They ensured everything was neatly installed, reported when the service was live, and helped confirm successful connectivity. Excellent work all around!
We are thrilled to hear they made such a positive impression. Your kind words will certainly be passed along to them.
If there’s anything else we can help with, please don’t hesitate to get in touch.
Kind regards, M247
Good service.thank you
1 May 2025
Unprompted review
Reply from Convergence Group (Wireless) Networks Limited
Hi there!
Thanks so much for the lovely feedback. We are really happy to hear you had a good experience with M247!
It truly means a lot that you took the time to share your thoughts. We greatly appreciate your support and trust in us.
If you ever need anything else, please don’t hesitate to reach out. We are always here to help.
Kind regards, M247
Fantastic job …
Absolutely brilliant work from these guys, 2 days up and down from the roof in blistering heat! Special shout out to Damian and Kev!
30 April 2025
Unprompted review
Reply from Convergence Group (Wireless) Networks Limited
Hi Ema,
We are so glad to hear about the fantastic service from our Field Engineer team and the shoutout to Damian and Kev! Two days of climbing up and down in that heat. That’s real dedication. It definitely sounds like they went above and beyond!
We will be sure to pass your kind words on to them, they will be chuffed to hear it! Our Field team genuinely cares about the work they do, and it’s great to know it made a difference for you.
If there’s anything else we can help with, just give us a shout.
We really appreciate you choosing M247!
Best regards, M247
Review
We had Callum here this morning sorting out the internet for the store and he was really efficient, had it all done within half a hour and was really pleasant and friendly. Would definitely recommend 🙂
28 April 2025
Unprompted review
Reply from Convergence Group (Wireless) Networks Limited
Hi Cherice,
Thank you so much for your feedback!
We are really happy to hear you had such a great experience with our Field Engineer, Callum. It’s great to know he got your store’s internet sorted so quickly and that he was friendly and efficient throughout. We truly appreciate your recommendation!
Your input is greatly valued, and we will be sure to pass along your kind words to Callum. He’s a true asset to our team.
If there’s anything we can assist you with in the future, please don’t hesitate to reach out. Thank you again for choosing M247!
Best regards, M247
Damian and Alan sorted the problem with…
Damian and Alan sorted the problem with the data cable very quickly. Excellent job.
25 April 2025
Unprompted review
Reply from Convergence Group (Wireless) Networks Limited
Dear Gillian,
Thank you so much for taking the time to share your experience with our Field Engineers. We really appreciate it!
We are so pleased to hear that Damian and Alan exceeded your expectations and were able to resolve the data cable issue so quickly. Fantastic work from the team!
We'll be sure to pass your feedback on to them, they will be thrilled to hear it.
If you ever need further assistance or have any questions, please don’t hesitate to get in touch.
Thanks again for choosing M247. We truly value your support!
Kind regards, M247
Excellent Service – Internet Server Expert!
I recently had the pleasure of working with Damian when our internet server went down unexpectedly, and I couldn’t be more impressed with the service provided. From the moment he arrived, it was clear we were in capable hands. He quickly diagnosed the issue, explained the problem in clear terms, and worked efficiently to get everything back up and running.
15 April 2025
Unprompted review
Reply from Convergence Group (Wireless) Networks Limited
Hi Fabio
Thank you so much for your fantastic feedback! We are absolutely thrilled to hear about the excellent service you received from our Field Engineer, Damian. It sounds like he really delivered!
It’s wonderful to know he made such a positive impression and was able to resolve your internet server issue so quickly and clearly.
We are proud of our team's expertise and dedication, and we’ll be sure to pass your feedback along to Damian, he will be happy to hear it!
Should you ever need any further assistance, please don’t hesitate to get in touch. We are always here to help.
Thanks again for choosing M247!
Kind regards, M247
Reply from Convergence Group (Wireless) Networks Limited
Hi Paul
Thank you so much for your kind words about our Field Engineers, Damian and Callum. We are happy to hear they were friendly and efficient and got everything sorted for you. That's exactly the level of service we aim to provide!
They work hard to deliver great service, so your feedback will definitely mean a lot to them.
If there’s anything else you need or any other way we can support you, please don’t hesitate to reach out. We are always here to help.
Best regards, M247
Fibre Cable Repair
Just to say that Network Engineer, Pavana Chinta sorted a major problem out for us so quickly, I couldn't believe it. We had a fibre cable break in the morning at a warehouse, all CCTV was down which was a worry but the fibre was fixed by engineers by the end of the day, excellent work! Well done!!
11 April 2025
Unprompted review
Reply from Convergence Group (Wireless) Networks Limited
Hi Lex
We truly appreciate you taking the time to share your positive experience with M247. It’s fantastic to hear that Pavana was able to step in and provide such excellent service when it really mattered.
A fibre break at the warehouse and the CCTV being down must have been stressful. We are so glad our Engineers were able to resolve it by the end of the day. That kind of fast response and resolution is exactly what we aim for, and we are delighted it made a difference for you.
We willl make sure your kind words are passed on to Pavana. Feedback like yours means a lot and inspires us to keep delivering our very best.
If you ever need anything else, please don’t hesitate to reach out.
Thanks again for choosing M247!
Kind regards, M247
The gentlemen were really helpful
The gentlemen were really helpful, friendly and cool as 😎
11 April 2025
Unprompted review
Reply from Convergence Group (Wireless) Networks Limited
Dear Matthew,
Thanks so much for the awesome feedback! We are thrilled to hear you had a great experience with M247.
It’s fantastic to know our Field Engineers were not only helpful and friendly, but also just really cool to work with. That kind of feedback means a lot to us.
If you ever need a hand with anything in the future, we are always here and happy to help.
Thanks again for choosing M247, we really appreciate it!
All the best, M247
Most Professional Service
Curtis and Alan provided an excellent and very professional service to Tech Mahindra from start to finish. Despite one or two obstacles being put in front of them at the start of the job by our building maintenance teams. M247 worked tirelessly until the job was completed.
11 April 2025
Unprompted review
Reply from Convergence Group (Wireless) Networks Limited
Hi Wayne,
Thank you so much for your kind words and positive feedback about Curtis and Alan!
We are delighted to hear they delivered such exceptional service and left a strong impression. It’s especially rewarding to know that, despite a few initial challenges, they remained professional and committed throughout, ensuring Tech Mahindra received seamless support from beginning to end.
Your feedback will certainly be shared with them. Recognition like this means a great deal to Curtis, Alan, and the entire M247 team.
If there’s anything else you need, please don’t hesitate to get in touch. We are always here to help.
Kind regards, M247
The amazing Callum!
The amazing Callum,
Callum visited us today and nothing but a professional service was received he was very polite helpful and nothing was too much trouble he’s an asset to your company
Thanks Callum!
10 April 2025
Unprompted review
Reply from Convergence Group (Wireless) Networks Limited
Hi Tina
We really appreciate your fantastic feedback! It’s great to hear you had such a positive experience with M247, especially with our Field Engineer Callum. It sounds like he did an amazing job!
It's wonderful to know that Callum provided professional, polite, and helpful service, going above and beyond to assist. He truly is an asset to our team, and we’ll be sure to pass along your kind words.
If you ever need anything else, please don’t hesitate to reach out.
Best regards, M247
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