My delivery was not on the map. The link showed me that I would be third out of three on the docket to be dropped off. Anticipating the obvious problems my location may cause, and because t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very satisfied with my door purchase. Initially uncertain about online system but unable to purchase locally so ordered from LPD Doors. Very simple to order and pay and door delivered three days lat... See more
Company replied
⭐⭐⭐⭐⭐ I work at a merchant and regularly order LPD doors for my clients. The quality is consistently very good, with very few issues. On the rare occasion a problem does arise, it’s dealt with quick... See more
Company replied
Daz the driver & delivery man was an absolute star in bringing my bed up to the 4th floor as I couldn't have done it without him. I had paid the bed company extra for this service but they charge you... See more
Company replied
Company details
Written by the company
With over 40 years of experience, LPD is the UK’s unrivalled leader in sourcing and supplying doors for the domestic market. Still very much a family business, our aim has always been to set the standard in high quality, cutting edge door design in the UK. We strive to maintain our premium, modern and traditional ranges, ensuring we really do have something for everyone. With an ever-expanding customer service team and in house delivery fleet, our commitment to our customers remains as solid as ever. LPD are currently distributing circa 1,000,000 units per annum. We offer an ethical supply chain, meeting all FSC® and PEFC™ requirements. You really can expect more than just the door.
Contact info
Midland Road, LS10 2RJ, Leeds, United Kingdom
- 0113 271 5151
- sales@lpddoors.co.uk
- www.lpddoors.co.uk
4.5
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Waited in all afternoon for my delivery…
Waited in all afternoon for my delivery nothing has arrived. Received message to say been delivered.
Not good enough.
Now waiting to here where they are.
19 March 2026
Unprompted review
Reply from LPD Doors
Good morning Andrew,
Thank you so much for taking the time to leave your review. We really appreciate your feedback. Please could I ask you to supply a little more detail relating to your order so I can make further enquiries on your behalf.
Have a lovely day, speak soon 😊
LPD Doors
Good delivery service
Good delivery service, and text information about delivery time
18 March 2026
Unprompted review
Reply from LPD Doors
Good afternoon,
Thank you for your lovely comments and feedback, I will be passing your nice comments through out the business..
Please do think of us again with any future projects.
Have a lovely day, take care.
LPD Doors
Driver was an absolute gem
Driver was an absolute gem. Couldn't have been more helpful. Doors look wonderful
18 March 2026
Unprompted review
Reply from LPD Doors
Good morning,
Thank you for your lovely comments and feedback, I will be passing your notes onto your driver.
Please do think of us again with any future projects.
Have a lovely day, take care.
LPD Doors
Quick delivery
Quick delivery , on time , efficient and pleasant delivery man , great deal
18 March 2026
Unprompted review
Reply from LPD Doors
Good afternoon John,
Thank you for your lovely comments and feedback, I will be passing your notes onto your driver.
Please do think of us again with any future projects.
Have a lovely day, take care.
LPD Doors
Door eventually delivered but why give…
Door eventually delivered but why give us a time window if they’re going to deliver hours late and not give us any updates at any point?
16 March 2026
Unprompted review
Reply from LPD Doors
Good morning,
Thank you so much for taking the time to leave your review. We really appreciate your feedback. You will note I have requested a little more information relating to your delivery so I can forward your feedback to the relevant team.
Have a lovely day, speak soon 😊
LPD Doors
Reply from LPD Doors
Good morning Rob,
Thanks you for your amazing review, we appreciate you taking the time to comment, your feedback will be shared within our business.
Please take care and hopefully you will think of us for your future projects.
Kind regards
LPD Doors
Great service on internal doors
Great service from ordering to to finish, would highly recommend!
16 March 2026
Unprompted review
Reply from LPD Doors
Good morning,
Thanks you for your amazing review, we appreciate you taking the time to comment, your feedback will be shared within our business.
Please take care and hopefully you will think of us for your future projects.
Kind regards
LPD Doors
Reply from LPD Doors
Good morning Daniel,
Thanks you for your amazing review, we appreciate you taking the time to comments, your feedback will be shared within our business.
Please take care.
Kind regards
LPD Doors
Good choice of doors and reasonable…
Good choice of doors and reasonable prices. Kept well informed of delivery date and time.
11 March 2026
Unprompted review
Reply from LPD Doors
Good morning Kevin,
Thanks you for your amazing review, we appreciate you taking the time to comment, your feedback will be shared within our business.
Please take care and hopefully you will think of us for your future projects.
Kind regards
LPD Doors
Really pleased with our door
Really pleased with our door ,
Deliver was quick and efficient, regular updates on Delivery, driver was friendly and helpful .
10 March 2026
Unprompted review
Reply from LPD Doors
Good morning Tina,
Thanks you for your amazing review, we appreciate you taking the time to comment, your feedback will be shared within our business.
Please take care and hopefully you will think of us for your future projects.
Kind regards
LPD Doors
All round excellent
Communication was excellent,v office staff were really helpful when I phoned to check something, and the delivery driver was friendly and helpful too.
9 March 2026
Unprompted review
Reply from LPD Doors
Good morning,
Thanks you for your amazing review, we appreciate you taking the time to comment, your feedback will be shared within our business.
Please take care and hopefully you will think of us for your future projects.
Kind regards
LPD Doors
Very happy with everything I received…
Very happy with everything I received text message to confirm the order and another text message to tell me when the driver will be coming and I got a call from Mark the driver he checked the order are correct and he handled the doors with care very professional delivery service so five stars well deserved ⭐️⭐️⭐️⭐️⭐️ I will definitely recommend you to my friends and family
6 March 2026
Unprompted review
Reply from LPD Doors
Good morning Allison,
Thanks you for your amazing review, we appreciate you taking the time to comment, your feedback will be shared within our business.
Please take care and hopefully you will think of us for your future projects.
Kind regards
LPD Doors
Logistics problem sorted by the wonderful Kelly
Having ordered a door, it did not arrive when promised, and there was no communication at all about what was going on. When I called LPD Doors I spoke to the very efficient Kelly, who immediately owned the problem, found a solution and contacted me back as promised. Sadly it is not often that happens these days, but thanks to her we received our door today as promised. Thank you Kelly 😊
4 March 2026
Unprompted review
Reply from LPD Doors
Good morning Joanna,
Thank you for your amazing review, we appreciate you taking the time to comments, your feedback will be shared Kelly and within our business.
Please take care.
Kind regards
LPD Doors
Mark called twice to update me on his…
Mark called twice to update me on his arrival time. He unloaded the doors,and put them in the house where I asked. He was polite,friendly and efficient. Top dollar,nice to get someone who knows what they’re doing.
4 March 2026
Unprompted review
Reply from LPD Doors
Good Morning Lynne,
Thank you for your lovely feedback, we appreciate you taking the time to comment, and we will be sharing your thoughts with Mark and within our business.
Please take care.
Kind regards
LPD Doors
Excellent doors and service
Ordering process is very simple, door delivered within 3 days. We’ve bought LPD doors previously as they are excellent quality. Driver was polite and helpful and offered to carry the door to the room where it is due to be fitted
4 March 2026
Unprompted review
Reply from LPD Doors
Good morning Caroline,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your kind comments are passed back to your driver.
Have a lovely day and please do think of us again for your next project 😊.
LPD Doors
Your driver was on time very helpful…
Your driver was on time very helpful and done an excellent job
3 March 2026
Unprompted review
Reply from LPD Doors
Good morning Daniel,
Thank you for your lovely comments and feedback, I will be passing your nice comments onto your driver.
Please do think of us again with any future projects.
Have a lovely day, take care.
LPD Doors
Very helpful driver
Very helpful driver delivery made bag with in the delivery window good communication A plus service
3 March 2026
Unprompted review
Reply from LPD Doors
Good morning Mark,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your kind comments are passed back to your driver.
Have a lovely day and please do think of us again for your next project 😊.
Delivery driver left new doors outside…
Delivery driver left new doors outside the property in the bad weather and did not even knock the door!
Apparently he told Wickes (who we bought the doors from) that he knew we were in as he noticed us let the cat out. We do not own a cat!!!
28 February 2026
Unprompted review
Reply from LPD Doors
Good morning MO,
Thank you so much for taking the time to leave your review. We really appreciate your feedback. You will note I have requested a little more information relating to your delivery so I can forward your feedback to the relevant team.
Have a lovely day, speak soon 😊
Really helpful delivery guy and nice to…
Really helpful delivery guy and nice to know that if i hadn't been at home , he would have carried heavy doors in to house for my wife .
2 March 2026
Unprompted review
Reply from LPD Doors
Good Morning Peter,
Thanks you for your amazing review, we appreciate you taking the time to comments, your feedback will be shared within our business.
Please take care.
Kind regards
LPD Doors
Poor customer service from Wickes and LPD
The door was delivered with it's full packaging. As soon as the LPD deliveryman left I removed the outside packaging in my entrance hall and could see a corner with damage extending for 7 mm. This was despite an outer plastic protector and an inner cardboard protector stapled to the corner. Without even moving the door from the hall I then called Wickes to ask for a replacement. They said they contacted LPD to organise a new door and collection of the old one. Two weeks and two chase ups later I still have no confirmation LPD are doing anything about it!
13 February 2026
Unprompted review
Reply from LPD Doors
Good morning Mr Hendry,
Pleas accept my apologies your LPD experience has not been to your expectations, I can confirm that your chosen supplier Wickes have been in contact and an exchange has been actioned, we have investigated the delay and have discussed the details in length with Wickes.
Thank you for your comments and feedback, we appreciate you taking the time to reflect on your experience.
Take care.
LPD Doors
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