Deanta UK  Reviews 1,162

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, highlighting the speed and efficiency of deliveries. Many commend the staff, especially the delivery drivers, for their helpfulness, courtesy, and professionalism, often going above and beyond expectations. People are also very satisfied with the quality of the products, describing the doors as lovely, well-made, and of high quality. The overall service, from ordering to delivery, is frequently described as fantastic and smooth. However, some customers also noted issues with delivery timings, with a few experiencing delays or deliveries outside the agreed-upon slots. A small number of people reported receiving damaged products or incorrect items, and some expressed dissatisfaction with customer service regarding these issues. Additionally, a few reviewers mentioned color mismatches in their products.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the fast delivery,... See more

Staff

Consumers generally express high satisfaction with the staff, particularly highlighting the helpfulness and... See more

Product

Customers had positive experiences with product quality. Many reviewers praise the beautiful quality, good... See more

Quality

Clients share positive opinions on quality, frequently highlighting the beautiful design, excellent... See more

Service

Users describe positive interactions with service. Many customers praise the excellent and efficient service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Deanta UK - Having taken delivery of our new Oak doors (Amalfi) the whole package from start to finish was fantastic. Easy website to help us choose these beautifully crafted door for our U... See more

Company replied

Rated 5 out of 5 stars

Deanta UK provided excellent service from start to finish! Easy ordering process, no fuss or bother when I later wanted to add to the order, kept informed of delivery window, call when delivery is... See more

Company replied

Rated 5 out of 5 stars

Only a short wait between ordering and delivery. Delivered on time, unloaded and stored with care and efficiency. Very good quality for the price. Main selling point for me was the maximum trim all... See more

Company replied

Rated 5 out of 5 stars

We discussed the need for a replacement door, due to very slight damage. This was very easily, quickly and conveniently arranged. The doors look beautiful. Special shout out to Clive (delivery driv... See more

Company replied


Company details

  1. Door Manufacturer

Written by the company

Deanta UK Limited designs and manufactures a range of real wood and veneered internal doors. We have an established reputation for commitment to innovative design, superior craftsmanship and excellent client service


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 94% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Absolutely first class

Absolutely first class. Great product, beautiful quality, good trimming alliance (much bigger than the competition), reasonable prices, fast delivery, well packaged, good driver, arrived in perfect condition. 10/10. My only suggestion is to also offer frosted glass.

24 April 2026
Unprompted review
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Reply from Deanta UK

Good Afternoon John,

Thank you so much for the fantastic review. We're delighted to hear that the quality, sizing, packaging, delivery, and overall experience all hit the mark for you.

We appreciate your feedback regarding the frosted glass and will be sure to pass this on when it comes to expanding our range.

Thanks for taking the time to share your experience.

Kindest Regards,
The Deanta Team

Rated 1 out of 5 stars

Don't buy

Don't buy

Terrible company

Terrible products

Terrible service

23 April 2026
Unprompted review
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Reply from Deanta UK

Good Morning Sam,

This review does not reflect the standard Deanta operates to.

Deanta works solely through approved stockist partners, who manage orders and transactions according to their own processes and requirements. As such, decisions relating to orders are made at stockist level.

Feedback is reviewed as part of our ongoing quality checks, and we continue to work with our partners to maintain consistent standards across the network.

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Deanta were brilliant

Deanta were brilliant. Great service,(again) Great product.

17 April 2026
Unprompted review
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Reply from Deanta UK

Good Morning Christopher,

Thank you so much for your lovely review. We're delighted to hear you had another great experience with us and that you're happy with the product. We really appreciate you being a returning customer.

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Great delivery driver

Great delivery driver

17 April 2026
Unprompted review
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Reply from Deanta UK

Good Morning Tommy,

Thank you so much for your review. We’re delighted to hear you had a great experience with our delivery driver. We’ll be sure to pass your kind words along to the team.

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Great service from the office team to…

Great service from the office team to the delivery to site.
Helpful staff and a very good delivery driver.
Overall an excellent service.

16 April 2026
Unprompted review
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Reply from Deanta UK

Good Morning Adrian,

Thank you so much for your fantastic review. We’re delighted to hear that our office team and delivery driver all made a positive impression. Our staff work hard to provide a smooth and reliable service from start to finish, so it’s great to know this came through. We really appreciate you taking the time to share.

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Great delivery

Delivery when it finally happened was great.
The mistake was buying from Buildworld... big mistake.
Delivery guy was brilliant, any doors I need I'll buy direct now I know about them.

15 April 2026
Unprompted review
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Reply from Deanta UK

Good Morning Andy,

Thank you for your kind feedback. We're really pleased to hear that the delivery itself went smoothly and that our driver made a great impression. We’re sorry to learn that your experience with the stockist caused frustration along the way.

We appreciate you taking the time to share and look forward to assisting you further in the future.

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Fantastic experience with Deanta

Fantastic experience with Deanta, ordered my doors on Monday delivery was arranged for Wednesday and got an email to say they would be delivered between 10 and 12 and the driver phoned to say he was 5 minutes away. Very friendly delivery driver.

1 April 2026
Unprompted review
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Reply from Deanta UK

Good Afternoon George,

Thank you so much for your fantastic review. We’re delighted to hear that your experience with us was smooth from start to finish. It’s great to know your delivery was arranged quickly, arrived exactly within the promised time window and that our driver made everything even easier with a call ahead.

We really appreciate you taking the time to share your feedback and we’re thrilled you’re happy with both the service and the delivery. Enjoy your new doors.

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Your driver went over & beyond what I…

Your driver went over & beyond what I expected him to do, he singly handed carrier all 15 of my solid Oak doors into my garage for me…. A big credit to the company!!

20 March 2026
Unprompted review
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Reply from Deanta UK

Good Morning Miles,

Thank you so much for your fantastic review. We’re delighted to hear that your driver went above and beyond for you. Carrying all 15 solid oak doors into the garage single‑handedly is no small task, and he’ll be thrilled to know his hard work made such a positive impression.

He truly is a credit to the team, and we really appreciate you taking the time to share your experience. We will be sure to pass your kind words onto him.

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Doors delivered satisfactory

Doors delivered satisfactory, Paul the delivery driver very nice and my husband helped him put the doors in the garage.A good service.

19 March 2026
Unprompted review
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Reply from Deanta UK

Good Morning Patricia,

Thank you for taking the time to leave such a fantastic review. We’re really pleased to hear your doors were delivered safely and that Paul made a great impression. We appreciate that your husband was able to give him a hand getting everything into the garage too.

We’re delighted the service met your expectations and truly appreciate your feedback.

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Clive, our delivery driver

Our delivery driver, Clive, was excellent. Our house is not easy to find and although the satnav directed him a mile down the road he used his common sense.
The delivery spot was quick but not a lot of notification given. It all worked well for me though.

19 March 2026
Unprompted review
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Reply from Deanta UK

Good Morning,

Thank you for your brilliant review. We're delighted to hear that Clive took such great care with your delivery. He'll be pleased to know that his initiative made a real difference.

We appreciate your feedback regarding our notifications and will be sure to pass this onto the correct team, despite this it's great to hear that everything still worked smoothly for you. Thank you for taking the time to share.

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Fabulous customer service.

Fabulous customer service.
Phone call in advance of despatch, followed by tracked delivery which arrived on time.
Delivery driver couldn’t have been more helpful, and the door was exactly as advertised. 10/10

17 March 2026
Unprompted review
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Reply from Deanta UK

Good Morning Malcolm,

Thank you for the fantastic feedback. We’re delighted to hear you had such a smooth experience, from the advance call and tracked delivery to the on‑time arrival. It’s great to know our driver was so helpful and that the door matched your expectations perfectly.

We appreciate your recommendations and thank you for taking the time to share.

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Very happy with the doors

Very happy with the doors. I was kept informed with the delivery time and the delivery men were very helpful and very friendly. Would recommend

17 March 2026
Unprompted review
Deanta UK  logo

Reply from Deanta UK

Good Morning James,

Thank you for the lovely review. We’re delighted to hear you’re happy with the doors and that our delivery updates and team made the experience smooth and friendly.

We really appreciate the recommendations and appreciate that you took the time to share.

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Good solid doors

Good solid doors, price very competitive, excellent delivery, delivery driver really pleasant, no issues at all. Will definitely use again.

17 March 2026
Unprompted review
Deanta UK  logo

Reply from Deanta UK

Good Morning Paul,

Thank you for the great feedback. We’re really pleased to hear you’re happy with the quality of the doors and found our delivery service excellent. It’s wonderful to know our driver made such a positive impression too and we will be sure to pass your kind words onto them. We appreciate you taking the time to share.

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

They were really helpful with my actual…

They were really helpful with my actual order, arrived sooner than thought and the best bit, they use a genuinely friendly and polite delivery driver. Who knew they were still a thing.

16 March 2026
Unprompted review
Deanta UK  logo

Reply from Deanta UK

Good Morning Guy,

Thank you for the fantastic review. We’re really glad the order process was smooth and that your delivery arrived earlier than expected. It’s great to hear our driver made such a positive impression and we will be sure to pass on your kind words. We appreciate you taking the time to share.

Kindest Regards,
The Deanta Team

Rated 4 out of 5 stars

Once the order was placed Deanta…

Once the order was placed Deanta delivery was great.
The driver was polite helpful and caring I cant praise him enough.
The doors are well made just fitted one at the moment with 6 to go, the oak Prefinshed doors are really nice.
I would definitely use Deanta again.
Mike.

13 March 2026
Unprompted review
Deanta UK  logo

Reply from Deanta UK

Good Morning Mike,

Thank you so much for your great review. We’re delighted to hear your delivery went smoothly and that our driver made such a positive impression. It’s also fantastic that you’re happy with the quality of your new oak prefinished doors.

We really appreciate your recommendation and will be sure to pass on your kind words.

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Excellent quality door great delivery

Excellent quality door and professional delivery team friendly helpful great guy. Highly recommended!!

5 March 2026
Unprompted review
Deanta UK  logo

Reply from Deanta UK

Good Morning Damien,

Thank you for the brilliant review. We’re thrilled to hear you’re pleased with the quality of your door and that our delivery team made such a positive impression. It’s great to know they were friendly, helpful, and professional throughout.

We truly appreciate the recommendation and are delighted you had such a great experience.

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Good communication and pleasant…

Good communication and pleasant delivery driver. Very satisfied

25 February 2026
Unprompted review
Deanta UK  logo

Reply from Deanta UK

Good Morning,

Thank you for your fantastic feedback. We’re delighted to hear that you were kept so well‑informed and that your delivery driver made a positive impression. It’s great to know you’re very satisfied and we appreciate you taking the time to share.

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Delivered on time

Delivered on time, and the email updates included a link to a web page that showed where your driver was so you could meet them - which is really helpful when you live somewhere that’s hard to find - so many delivery drivers drive straight past my place. The driver was helpful too. Top job.

27 February 2026
Unprompted review
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Reply from Deanta UK

Good Morning Eamonn,

Thank you so much for taking the time to share this brilliant review. We’re really glad to hear your delivery arrived on time and that the live driver‑tracking made things easier, especially when a location can be tricky to find. It’s great to know the driver was helpful too.

We'll be sure to pass on your feedback to the team.

Kindest Regards,
The Deanta Team

Rated 5 out of 5 stars

Good communication throughout delivery…

Good communication throughout delivery and arrived at the precise time stated. Good tracking app. Driver was polite and respectful of property.
The doors are amazing and well worth the slight wait we had for one. Look extremely good quality and I can’t wait for them to be fitted

25 February 2026
Unprompted review
Deanta UK  logo

Reply from Deanta UK

Good Afternoon Diane,

We appreciate you taking the time to leave such a brilliant review. It's great to hear that you were kept so well informed throughout and using our tracking system resulted in a successful delivery.

We are so pleased to hear that you are so happy with the extremely good quality of your new doors and we will be sure to pass on your kind words to all teams involved. Thank you.

Kindest Regards,
The Deanta Team

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