Love Your Postcode ® Property Group Reviews 

885
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being extremely friendly, welcoming, and always ready to offer professional guidance and dependable support throughout the entire property journey. People genuinely appreciate the exceptionally smooth, efficient, and stress-free service when searching for new homes or managing existing rental properties. Some reviewers were not happy with the overall communication and felt that arranging viewings could occasionally lead to wasted time and energy. Consumers also mentioned facing frustrating difficulties when trying to secure prompt callbacks and dealing with unexpected questions during property inquiries.

What people talk about most

Staff

Clients share satisfaction with the staff, frequently noting that the team is friendly, professional, and... See more

Service

People report positive experiences with service, highlighting kind staff, smooth processes, and timely... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the team ensures a smooth and quick... See more

Location

Customers had positive experiences with location, mentioning properties at Tatbank Road in Oldbury,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you once again for accepting our application on North Street Dudley. The viewings had over 10 families attending. We were selected over everyone even though our history was patchy.... See more

Company replied

Rated 5 out of 5 stars

Met with Japz and bobby at a beautiful property, japz showed me the whole property explained the area and everything with detail, it was a really fond memory meeting Bobby Paji who I am a real fan o... See more

Company replied

Rated 5 out of 5 stars

My previous tenant just left no notice, 2 months rent not paid.House very dirty I was recomended to go to We Love your postcode, they sorted everything the arrears the minor damage even the cl... See more

Rated 5 out of 5 stars

Had a great experience with LYP. We purchased a beautiful 2 bed apartment and just completed today. Manny, Bobby and Catalina have helped me so much to get this property and have no hesitation in reco... See more

Company replied


Company details

  1. Real Estate Agents
  2. also in
  3. Apartment Rental Agency
  4. Property Management Company
  5. Real Estate Agency
  6. Short Term Apartment Rental Agency

Written by the company

Love Your Postcode a top tier 1% multi-award winning property group has simplified the way people sell, buy, rent & manage property since 2009. We are renowned for creating and developing driven and ambitious professionals. The company's mission is to set the standard in estate agency through exceptional service, local expertise, and innovative marketing that delivers superior outcomes for buyers, sellers, landlords, and tenants. Love Your Postcode focuses on delivering sales, lettings, property management, and relocations through hyperlocal expertise, high-intensity marketing, and tech-enabled lead generation. The company emphasizes customer focus, local expertise, marketing excellence, integrity, and continuous innovation, supported by investments in CRM, listings, and valuations. We also place a strong emphasis on social mobility and diversity, reflecting in their community partnerships and operations. Our people are key to our success. We are not just passionate about training people on how to sell and let properties, we are passionate about people development, both personally and professionally. That's why the average tenure of senior managers at Love Your Postcode is over a decade each. For many of us, moving house can be a stressful process that requires the most trusting and open of relationships. Love Your Postcode business model is built upon our values of honesty and integrity and we work hard to ensure that everything is done with total transparency. As a rapidly expanding business we are committed to finding ways of reducing our environmental impact and carbon footprint. We endeavour to be considerate within our local communities, as well as looking at the bigger picture. As a local business, we have a responsibility to the communities in which we operate and one of the most enjoyable parts of our job is meeting our neighbours and getting involved with local events. Freephone 0800 862 0870 or email sales@loveyourpostcode.com or visit us at 86 Birmingham Street, Oldbury B69 4EB


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

885 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(885)

62 reviews in the last 12 months

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Rated 1 out of 5 stars

Trying to get a viewing seems impossible

Trying to get a viewing seems impossible and this agent doesn't call back. They promise to call but never do. I'm really disappointed as I want to buy in this block. I wish the seller hadn't used this agent. There was also unclear information as the Rightmove advert says they've had an offer but the guy I spoke to said it had fallen through. I asked if that was because the offer was too low and he said yes but it's still written on the advert!?

In Park Mews, Birmingham. You promised a callback multiple times 🙁

Your agent told me the sale had fallen through because the offer was too low. Your Rightmove ad says you are still accepting offers because you had one at 105k. That's far too low for a flat like that. I hope your client knows what you're doing!? It doesn't explain why I never received a callback and was told misinformation....

This agent has now called me and given further information that doesn't make any sense. At the end of the conversation he asked if I would now delete my review!! Not impressed..

1 December 2025
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Hello Natalie,
This property under offer and Sold STC. However, as completion is required ASAP we cannot mark it as SOLD.

Rated 1 out of 5 stars

Rude, unprofessional advised by others to go elsewhere

Called to enquire about property got unclear answers, asked if I could speak to some else as maybe it was unclear as to what I was looking for to be told I was speaking to the owner. Enough said move on it seems they're more image conscious than delivering a proper service.

20 November 2025
Unprompted review
Rated 1 out of 5 stars

They are unprofessional and unethical

They are unprofessional and unethical. I called them yesterday to arrange a viewing. The person started asking me very stupid and kind of racial questions like where are you from, in country which region you are from, do you cook masala and curry Indian dishes then you need to pay extra insurance for the kitchen because it smells .blah blah. Later I called them again to confront them because I was very angry. They wasted my time, energy as I took break from work to arrange viewing. They said that it was director who talked to me and he himself told me that they wanted to spend free time. Please avoid these people at any cost. I cancelled my viewing with them as they are really very unprofessional.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Had a great experience meeting with…

Had a great experience meeting with Love Your Postcode. Really professional and friendly staff, they really helped me finding a property for me. Would definitely recommend Bobby and the team.

5 November 2025
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you

Rated 5 out of 5 stars

Love Your Postcode Delivered – A Great First Experience

I recently viewed a property with Love Your Postcode and had a very positive experience. After expressing my interest, the team quickly arranged the viewing, kept in touch in the lead-up, and were present and professional on the day. Communication was clear and efficient throughout. I’d be happy to contact them again for any future property viewings.

23 October 2025
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you

Rated 5 out of 5 stars

Having a great tenancy experience with…

Having a great tenancy experience with the teams here. Property inspection every quarter means they pick up on all the issues and address most within days.

Overall I’m really impressed with the quality of properties I got to choose and their overall approach.

Our previous experience with two other British Agents has not even been been 10% of this Group.

Three issues addressed. I have recommended to m family and community.

I have no reason to write this review other than to support the LYP team.

1 November 2025
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you

Rated 5 out of 5 stars

Words of #Hjandu

Always welcoming, always good to have professional conversation with a element of a family. Laughter and love great atmosphere, a great bunch of people wishing everybody all the best

17 October 2025
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you

Rated 5 out of 5 stars

10/10 customer service from Dylan

10/10 customer service from Dylan. He directed me accordingly and helped me with my property search. Would definitely recommend this agency if you are looking for a quick smooth process in your property search!

11 October 2025
Unprompted review
Rated 5 out of 5 stars

It has been brilliant so far

It has been brilliant so far. Just moved into Flash Road Oldbury for a fair rental price. The LYP Group was highly recommended by colleagues. The small things have been fixed within days of notification. All issues logged on to a CRM system that provided auto updates. Highly efficient, IT lead and smart business.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Such an amazing and lovely business

Such an amazing and lovely business. Gagan was great in getting me moved in so fast and the whole process went smoothly. I came to view the property on Friday and by Monday I was moved in. The whole process was simple and fairly moving forward. I would definitely recommend love your postcode and gagan 😊

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience with Bobby Singh Esq…

Amazing experience with Bobby Singh Esq and his team across the Midlands. Been with this company for 10 years and seen several tenants come and go. They always appear to get it right and their communication is always on point.

Everyone in the Midlands knows about the company and the extra mile they go for both landlords and tenants.

If you're thinking about moving use them.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been with these guys 7years and I…

I’ve been with these guys 7years and I can say they absolutely superstar when it come rental properties, their rates are great for the quality of property they are offering. Great customer service and maintenance service.

22 September 2025
Unprompted review

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