EDIT- I was contacted by a nice last called Abel’s who offered me a kind gesture of goodwill which I accepted. They withhold winnings for extended periods of time claiming they’re being processed.... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Once I'd spoken to a human withdrawal were fast very friendly service lady was lovely and cudnt apologise enuff thank you lotto go I will keep enjoying my games n hopefully keep being lucky UPDATE H... See more
Company replied
I would like to express my sincere gratitude to Ang for the exceptional customer service! I accidentally subscribed to an automatic lottery renewal and was quite worried(my member ID 3551350). Ang res... See more
Company replied
I saw all these reviews and thought it was bots or something, but genuinely Ang the advisor I spoke to went above and beyond solving a really frustrating issue with a large withdrawal. Great job Ang a... See more
Company replied
Company details
- Lottery Vendor
- Casino
- Gambling Service
- Lottery Shop
- Online Casino or Bookmaker
- Online Lottery Ticket Vendor
Written by the company
As most lotteries require for you to be a resident of the country in which they’re drawn, many of the world’s biggest jackpot amounts – including those famous US rollovers - have been out of reach until now! At LottoGo, you’ll get the opportunity to win huge cash prize amounts from wherever you are – whether that’s from the comfort of your own couch, or on the move with our mobile app.
Join our community of 3 million members!
Written by the company
- LOTTOGO CASINO
- LottoGo.com brings you a wide range of online casino games, including over 3,000 slots, live tables, and instant-win options from trusted providers. Whether you enjoy classic favourites or the latest releases, you can explore hundreds of games in a safe and responsible environment.
- LOTTERY
- We also offer access to some of the world’s most recognised lottery draws, giving players the opportunity to take part in games from the US and Europe - all from one secure platform.
- LOTTOGO BINGO
- We’ve got lots of different types of bingo available, each with different numbers of balls called, speeds, and ways to win! With no faff of paper tickets, the option to play in multiple bingo rooms at once and games running up to 24 hours a day!
New customer? Claim your first LottoGo bonus!
Join over 3 million other members
Contact info
United Kingdom
- support@lottogo.com
- www.lottogo.com
4.3
Excellent
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
3411987 great customer care ang is a…
3411987 great customer care ang is a legend so helpful the games are good and also the wins big thumbs up from me high recomend them
22 May 2026
Unprompted review
Reply from LottoGo.com
Greetings,
Thank you for being a valued part of LottoGo! We’re happy to see you're enjoying using LottoGo.
Best wishes,
The LottoGo team.
Excellent service thanks Ang 😁
22 May 2026
Unprompted review
Reply from LottoGo.com
Good day,
Thank you for the amazing feedback! We're thrilled to know you're pleased with your LottoGo experience.
Kind regards,
The LottoGo team.
I saw all these reviews and thought it…
I saw all these reviews and thought it was bots or something, but genuinely Ang the advisor I spoke to went above and beyond solving a really frustrating issue with a large withdrawal. Great job Ang and thanks again!
22 May 2026
Unprompted review
Reply from LottoGo.com
Good day,
Thank you for the amazing feedback! We're thrilled to know you're pleased with your LottoGo experience.
Kind regards,
The LottoGo team.
Great quick and helpful support from…
Great quick and helpful support from Sam :)
22 May 2026
Unprompted review
Reply from LottoGo.com
Greetings,
Thanks for taking the time to share your experience! It's fantastic to hear that LottoGo is meeting your expectations.
Kind regards,
The LottoGo team.
Excellent service they look after their…
Excellent service they look after their players
22 May 2026
Unprompted review
Reply from LottoGo.com
Greetings,
Thanks for taking the time to share your experience! It's fantastic to hear that LottoGo is meeting your expectations.
Kind regards,
The LottoGo team.
Great customer services Ang was a great…
Great customer services Ang was a great help
22 May 2026
Unprompted review
Reply from LottoGo.com
Greetings,
Thanks for taking the time to share your experience! It's fantastic to hear that LottoGo is meeting your expectations.
Kind regards,
The LottoGo team.
Lotto go great we site good games great…
Lotto go great we site good games great customer support highly recommended and alan great support
22 May 2026
Unprompted review
Reply from LottoGo.com
Hello,
Your kind words mean a lot to us! We’re happy to hear everything’s going well with your LottoGo experience.
Sincerely,
The LottoGo team.
Reply from LottoGo.com
Hello,
Your kind words mean a lot to us! We’re happy to hear everything’s going well with your LottoGo experience.
Sincerely,
The LottoGo team.
Amazing staff like Alan
Amazing staff like Alan, great games and fast withdrawals
22 May 2026
Unprompted review
Reply from LottoGo.com
Greetings,
Thank you for being a valued part of LottoGo! We’re happy to see you're enjoying using LottoGo.
Best wishes,
The LottoGo team.
Great service from Alan and a great…
Great service from Alan and a great selection of games too
22 May 2026
Unprompted review
Reply from LottoGo.com
Greetings,
Thank you for being a valued part of LottoGo! We’re happy to see you're enjoying using LottoGo.
Best wishes,
The LottoGo team.
the representative helped with my query
the representative helped with my query
22 May 2026
Unprompted review
Reply from LottoGo.com
Good day,
Thank you for being a valued part of LottoGo! We’re happy to see you're enjoying using LottoGo.
Kind regards,
The LottoGo team.
Reply from LottoGo.com
Good day,
Thank you for being a valued part of LottoGo! We’re happy to see you're enjoying using LottoGo.
Kind regards,
The LottoGo team.
express my sincere gratitude to Ang
I would like to express my sincere gratitude to Ang for the exceptional customer service! I accidentally subscribed to an automatic lottery renewal and was quite worried(my member ID 3551350). Ang responded incredibly fast, clearly explained the reason behind the charge, and guided me on how to cancel the subscription. Moreover, showing great goodwill, Ang offered to cancel my last subscription and initiate a refund.A few days later, when the refund hadn't arrived, I reached out to Ang again. Once again, the response was prompt. Ang helped re-submit the refund request immediately, and the money arrived in my account the very next day! Ang's efficiency, professionalism, and helpful attitude turned a stressful situation into a wonderful experience!
21 May 2026
Reply from LottoGo.com
Good day,
Thank you for the amazing feedback! We're thrilled to know you're pleased with your LottoGo experience.
Kind regards,
The LottoGo team.
Ang helped me out and was very…
Ang helped me out and was very professional with my query and fixing it for me.
21 May 2026
Unprompted review
Reply from LottoGo.com
Greetings,
Thanks for taking the time to share your experience! It's fantastic to hear that LottoGo is meeting your expectations.
Kind regards,
The LottoGo team.
Thank you for your help and do free…
Thank you for your help and do free gift ang!.
21 May 2026
Unprompted review
Reply from LottoGo.com
Hi there,
Your kind words mean a lot to us! We're glad LottoGo is bringing a positive experience your way.
Best wishes,
The LottoGo team.
Fantastic customer service
Fantastic customer service, ang was brilliant.
21 May 2026
Unprompted review
Reply from LottoGo.com
Hi there,
Your kind words mean a lot to us! We're glad LottoGo is bringing a positive experience your way.
Best wishes,
The LottoGo team.
Reply from LottoGo.com
Greetings,
Thanks for taking the time to share your experience! It's fantastic to hear that LottoGo is meeting your expectations.
Kind regards,
The LottoGo team.
Reply from LottoGo.com
Greetings,
Thanks for taking the time to share your experience! It's fantastic to hear that LottoGo is meeting your expectations.
Kind regards,
The LottoGo team.
I love this site and Ang was mulu…
I love this site and Ang was mulu customer service agent and they were so very helpful
21 May 2026
Unprompted review
Reply from LottoGo.com
Hi there,
Your kind words mean a lot to us! We're glad LottoGo is bringing a positive experience your way.
Best wishes,
The LottoGo team.
I love this site so much 3507353
21 May 2026
Reply from LottoGo.com
Hi there,
Your kind words mean a lot to us! We're glad LottoGo is bringing a positive experience your way.
Best wishes,
The LottoGo team.
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