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LottoGo.com Reviews 

20,560
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 4,077 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and polite staff, highlighting their efficiency in resolving issues and providing excellent service. Many people appreciate the quick and effective customer service, noting that their queries are often sorted out within minutes. The website is generally well-received, with users enjoying the wide selection of games and the overall user experience. However, some customers also noted issues with payment processing, including difficulties with withdrawals and delays in receiving funds. A few other people also felt that the website could be problematic, experiencing game restarts or errors that affected their play.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency in resolving... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Website

Consumers find the website to be positive, with many describing it as a great, fantastic, and even the best... See more

Service

Reviewers mention positive feedback about service, often highlighting the helpfulness and efficiency of staff... See more

Payment

Reviewers highlight ambiguous aspects of payment, with many praising fast deposits and withdrawals, good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Played here a while and really like it, loads of games, decent site, good promos pretty much daily and people on chat are always great, I’ve just had a deposit bonus issue and Kim has helped me quickl... See more

Company replied

Rated 5 out of 5 stars

I had a query which was hard for me to understand and Adam resolved it fast and problem free. No waiting . Clear , helpful communication. Excellent service provided.

Company replied

Rated 5 out of 5 stars

LottoGo is genuinely an excellent casino. The range of games will include some exclusive ones as well as the main popular ones. There is absolutely no lag on the platform and it’s visibly reliab... See more

Company replied


Company details

  1. Lottery Vendor
  2. Casino
  3. Gambling Service
  4. Lottery Shop
  5. Online Casino or Bookmaker
  6. Online Lottery Ticket Vendor

Written by the company

As most lotteries require for you to be a resident of the country in which they’re drawn, many of the world’s biggest jackpot amounts – including those famous US rollovers - have been out of reach until now! At LottoGo, you’ll get the opportunity to win huge cash prize amounts from wherever you are – whether that’s from the comfort of your own couch, or on the move with our mobile app.

Join our community of 3 million members!

Written by the company

LOTTOGO CASINO
LottoGo.com brings you a wide range of online casino games, including over 3,000 slots, live tables, and instant-win options from trusted providers. Whether you enjoy classic favourites or the latest releases, you can explore hundreds of games in a safe and responsible environment.
LOTTERY
We also offer access to some of the world’s most recognised lottery draws, giving players the opportunity to take part in games from the US and Europe - all from one secure platform.
LOTTOGO BINGO
We’ve got lots of different types of bingo available, each with different numbers of balls called, speeds, and ways to win! With no faff of paper tickets, the option to play in multiple bingo rooms at once and games running up to 24 hours a day!

New customer? Claim your first LottoGo bonus!

Join over 3 million other members


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

21K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(20,560)

3,942 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this site good games good…

Love this site good games good promotions cashback on Saturday and Sunday amazing thank you Adam

5 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Greetings,

We truly appreciate your review! It's wonderful to know you're having a great experience with LottoGo.

Best wishes,
The LottoGo team.

Rated 5 out of 5 stars

Adam was such a lovely person very…

Adam was such a lovely person very helpful and understanding

5 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Greetings,

We truly appreciate your review! It's wonderful to know you're having a great experience with LottoGo.

Best wishes,
The LottoGo team.

Rated 5 out of 5 stars

Adam was great help today wicked site

Adam was great help today wicked site

5 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hello,

Thanks for taking the time to share your experience! We’re happy to see you're enjoying using LottoGo.

Yours sincerely,
The LottoGo team.

Rated 5 out of 5 stars

Great casino

Great casino
Thanks adam

5 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hello,

Thanks for taking the time to share your experience! We’re happy to see you're enjoying using LottoGo.

Yours sincerely,
The LottoGo team.

Rated 5 out of 5 stars

Adam

Adam
Always helpful

5 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi there,

Thank you for being a valued part of LottoGo! We're so glad to hear you're enjoying LottoGo.

Sincerely,
The LottoGo team.

Rated 5 out of 5 stars

Joined and won

Joined and won , good start! Fast withdrawl. Games run good. Seems a fair site for winning on my favourite games.
Great selection of slots. Only thing is has to be Apple Pay or debit card deposit not a major thing though.

2 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi there,

Thank you for being a valued part of LottoGo! We're so glad to hear you're enjoying LottoGo.

Sincerely,
The LottoGo team.

Rated 1 out of 5 stars

Don't ask me how this site has so many…

Don't ask me how this site has so many good reviews it's awful played through my deposit and the bonus didn't give me more then a 50p win awful site avoid ...never put me on the bonus once play at 10p spins that's 150+ spins no bonus nothing

5 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi,
Thanks for taking the time to leave us a review.
Im sorry to hear you had a bad experience with us.
I have reached out via email to discuss this further with you.
Warm regards
Adam

Rated 5 out of 5 stars

Brilliant site

5 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hello,

Thanks for taking the time to share your experience! We’re happy to see you're enjoying using LottoGo.

Yours sincerely,
The LottoGo team.

Rated 1 out of 5 stars

I wish I could put screenshots on off…

I wish I could put screenshots on off all the loss for this robbing shambles off a site. You literally can’t win money. £900 £5 spins and nothing. £200 £1 spins wins £7. Save your money and play on another site that actually pays out worst site in over 17 years never again i appreciate losing but to win nothing every time is cheating and robbery. STAY AWAY!!!!

4 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi Mark,

Thank you for taking the time to share your experience. I’m really sorry to hear how disappointed you’ve felt with your recent gameplay, and I appreciate how frustrating it can be when the results don’t go the way you hoped.

All games on our site operate using independently certified RNG technology, meaning every spin is random and never influenced by deposit amounts, stake sizes, or account history. This does mean that outcomes can vary widely, and long periods without a win can understandably feel disheartening.

I’d really like to take a closer look at your complaint. I’ve reached out to you directly through Trustpilot for a bit more information — if you could reply when you have a moment, that would be greatly appreciated. Alternatively, you’re welcome to contact our support team so we can review this together and address any concerns directly.

Your feedback matters, and we’re here to help however we can.

Warm regards
Angela
LottoGo.com

Rated 5 out of 5 stars

Hi Kim was very helpful went beyond for…

Hi Kim was very helpful went beyond for me and am grateful for her assistance.

4 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Good day,

Thanks for taking the time to share your experience! Wonderful to know LottoGo has been a good fit for you.

Respectfully,
The LottoGo team.

Rated 5 out of 5 stars

Kim was very helpful and polite and…

Kim was very helpful and polite and great to talk to very happy with service

4 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Good day,

Thanks for taking the time to share your experience! Wonderful to know LottoGo has been a good fit for you.

Respectfully,
The LottoGo team.

Rated 5 out of 5 stars

Kim was kind and considerate 😘

Kim was kind and considerate 😘

4 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hello,

Thanks for taking the time to share your experience! We’re happy to see you're enjoying using LottoGo.

Yours sincerely,
The LottoGo team.

Rated 5 out of 5 stars

Quick support and help from lotto go…

Quick support and help from lotto go from Cody:)

4 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hello,

Thanks for taking the time to share your experience! We’re happy to see you're enjoying using LottoGo.

Yours sincerely,
The LottoGo team.

Rated 5 out of 5 stars

Top-Notch Customer Service from Kim

I had some issues with my account, but I got in touch with customer service. Kim was very kind and supportive; he sorted it out in minutes and even left me some free spins to play. Time to win big now! 😊🤞

4 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi there,

We’re grateful for your feedback! We're thrilled to know you're pleased with your LottoGo experience.

Best wishes,
The LottoGo team.

Rated 5 out of 5 stars

I was quickly understood and received…

I was quickly understood and received help; I am happy.

4 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi there,

We’re grateful for your feedback! We're thrilled to know you're pleased with your LottoGo experience.

Best wishes,
The LottoGo team.

Rated 5 out of 5 stars

Good service

Good service

20 June 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Greetings,

We truly appreciate your review! It's wonderful to know you're having a great experience with LottoGo.

Best wishes,
The LottoGo team.

Rated 5 out of 5 stars

Great site

fantastic site. give it a go. kim v helpful

4 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi there,

Thank you for being a valued part of LottoGo! We're so glad to hear you're enjoying LottoGo.

Sincerely,
The LottoGo team.

Rated 3 out of 5 stars

Cody put something

Cody put something , i will check it

4 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi Pasha,

Thanks for taking the time to leave us a review.

I note that your account has now been closed. If there’s anything you’d like to discuss regarding your review or if we can offer any further assistance, please feel free to get in touch. You can reach us at support@lottogo.com, and we’ll be happy to help.

Warm regards
Angela
LoittoGo.com

Rated 5 out of 5 stars

Really easy site to navigate

Really easy site to navigate, deposit limits and reminders, friendly and customer friendly 😊 highly recommended

4 July 2026
LottoGo.com logo

Reply from LottoGo.com

Hi there,

Thank you for being a valued part of LottoGo! We're so glad to hear you're enjoying LottoGo.

Sincerely,
The LottoGo team.

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