I contacted Lothian Domestics on 21st July due to an issue with our washing machine. The online booking system was easy to use and I was able to get an appointment for 22nd July. Communication was exc... See more
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Repairs and installation of all your large Kitchen appliances at some of the best prices around. Cookers, Washing Machines, dishwashers,fridge/freezers etc
International House, 38 Thistle Street, EH2 1EN, Edinburgh, United Kingdom
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 1 month
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In and out like James Bond in about twenty minutes! Expert professional service, got a booking within 24 hours, very reasonable prices, with an estimate upfront in advance through the website. These are the guys you're looking for.

Reply from Lothian Domestics Ltd
Lothian domestic , took just under a week to come to our fridge freezer, they are a small company, however when the engeneer(Steven) arrived he was very smart and knowledgeable and proceeded to work on our appliance . He soon had the problem diagnosed and went to work fixing it! Got the job done tidied up his ice and water and got the job done!

Reply from Lothian Domestics Ltd
Steven the engineer was polite, helpful & able to fix the problem

Reply from Lothian Domestics Ltd
Communication from "the office" was excellent.
Engineer [Scott] explained my issue in plain English and was very personable.
It only took a couple of days to obtain the spare part and I was able get a return appointment immediately.
Would use them again.

Reply from Lothian Domestics Ltd
Fantastic service and great price ,would not use any body else.5 star .Fast and efficient

Reply from Lothian Domestics Ltd
Lothian domestics Ltd came out for a repair of some kitchen equipment in our home. They came quickly, very good communications, came on time as arranged and completed the repair. Excellent service.

Reply from Lothian Domestics Ltd
Scott diagnosed the problems with my Neff built in oven I was then given cost for repair by the company. The whole process for proceeding was so easy online and I did appreciate the level of communication from Lothian Domestics thereafter.
Scott’s attributes of professionalism, politeness, punctuality and great knowledge imbued confidence for me the consumer.
This young man is a credit to the company.

Reply from Lothian Domestics Ltd
Absolutely brilliant customer service from start too finish

Reply from Lothian Domestics Ltd
Easy to arrange an appointment and I was sent text reminders and offered cancellations. The engineer Steven was very helpful and sorted the problem very quickly. Happy with the service

Reply from Lothian Domestics Ltd
Really pleased with the service provided. Engineer arrived, confirmed problem (which he had obviously anticipated from my description), and fixed within about 20 - 25 minutes. Will use again.

Reply from Lothian Domestics Ltd
Engineer was very courteous and knowledgeable. Communication was great throughout.

Reply from Lothian Domestics Ltd
Scott our engineer was friendly, professional and extremely knowledgeable. He detected the problem with my Samsung washing machine within minutes and took the time to ensure my machine was back up and running effectively and efficiently. Highly recommend this company.

Reply from Lothian Domestics Ltd
Same day visit, with advanced notice of 2 hour slot, and notification 15 mins before arrival. Quickly diagnosed the problem, fixed it and tested the machine. Very happy to recommend.

Reply from Lothian Domestics Ltd
Excellent service quick and efficient

Reply from Lothian Domestics Ltd
Superb from start to finish. Clear pricing structure. Scott the engineer arrived prompt and was very pleasant. Would definitely use again and recommend.

Reply from Lothian Domestics Ltd
This is the 2nd time I've used Lothian Domestics to fix my washing machine, separate issues. They are prompt and keep you in the loop as to when they'll arrive. Paul, diagnosed the issue straight away and repaired it there and then. He saved me £100's on a new washing machine. There prices are very competitive, I was amazed at how little it cost, £116 for visit, diagnosis and fitting new washing machine brushes. I thoroughly recommend this company with a 5 star rating and won't hesitate to use them again in the near future.

Reply from Lothian Domestics Ltd
Superb from start to finish. Clear pricing structure, would definitely recommend

Reply from Lothian Domestics Ltd
Steven did a fantastic job. He diagnosed the issue fast, had the right parts, and repaired my washing machine the same day. Very polite and efficient.

Reply from Lothian Domestics Ltd
Great service, very quick and do a very good job. Very friendly and polite engineers

Reply from Lothian Domestics Ltd
Once you have booked an appointment, they keep you updated with the estimated arrival time. Also, you get sent a link to see exactly where your engineer is. Stephen was very polite, listened to my issue and fixed the microwave no problem. Overall great service!

Reply from Lothian Domestics Ltd
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