Live Oak Bank Reviews 

App is good but it can get better.

Great service! Very security focused!

Originally attracted to LOB for its very good APY in 2019. Over the years I've been really impressed with the service and efficiency of transaction -- we use the bank to hold all our current, non investment savings and when needed can easily move funds to our checking account on time (usually taking only a single business day.
Phone support is fantastic with knowledgable & responsive call center personnel.
(Over the years we've several accounts with other internet banks that can't compare to LOB.
You will not be disappointed if you move to Love Oak Bank.

Mixed bag. If all you want is a "park cash and forget it" high-yield savings account, it works well. If you expect modern digital banking features, reliable Quicken integration, multiple customer support channels, or polished communication, be prepared for a frustrating experience.

We’ve dealt with multiple banks over our 8 years in business, including several Tier 1 institutions, but working with LiveOak has been by far the best experience. Their agile approach, meticulous attention to detail, and absolute commitment to agreements were top-notch. Having worked in the banking industry myself earlier in my career, I only wish I had been part of a workplace culture like the one they have cultivated here.
A special shout-out to Tyler Cocozziello, Huntley Munn, and their respective teams. I know there were many others behind the scenes who helped us close this Refi / Funding Note, which involved a highly complex legal and business structure across multiple locations. Seeing a financial institution stay so laser-focused on details and structured enough to hit tight deadlines—completely free of the usual corporate red tape—was incredible.
Congratulations to the entire LiveOak team! It was a true pleasure working with you.

I have always appreciated working with live oak associates in person. They have been courteous and very helpful.Answering my many questions.
They're savings and c d rates are among the top.
My rating 4 stars instead of five, is that they do not offer IRA cds to my knowledge.

Fast, no excess bureacracy

One of the highest interest rates and consistently great service.

Transfers have been seemless. Good techology. Customer service has been helpful. I've referred clients to Live Oak because of it.

Really great savings account couldn’t be happier with my live oak experience.

Ease of use. Thanks.

I have been a member for 7-years and always felt comfortable with Live Oak Bank. If I had a question, I would call and speak directly with staff. Nothing beats direct human interaction.

It was so easy to go online and create an account. The online chat feature makes it easy if you run into any problems or need to make a change.

Always quick to respond to banking needs.

My questions were answered quickly, thoroughly, and professionally. No wait time when I called in. Very pleased with my service from the Live Oak team!

Consistently excellent customer service combined with very competitive interest rates.

Very kind, informative and helpful... both phone representatives as well as in person representative who assisted me with a wire transfer. Great communication after when the wire was completed.

Pleased with the current interest rate--double what I was getting with my money market account. Called with a question just a couple of weeks after opening my account. The customer service person needed to follow up with me the following week and DID!!! Not only left a voicemail because I was already on the phone when the call came in, but also an email. Unheard of these days--nicely done, thank you.