Liberty - Hayley Decru Reviews 

196
•
TrustScore 5 out of 5

4.9

Rangeview Road, 3796 Mount Evelyn, Victoria, AU

•

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Rated 5 out of 5 stars

Hayley is so helpful and great at explaining what is happening thought the process. She goes above and beyond for her clients. She's the best.

Rated 5 out of 5 stars

Hayley was absolutely fantastic. As first-home buyers, my partner and I were naturally a little nervous and had many questions. Hayley answered every one of them almost immediately, and she was always... See more

Rated 5 out of 5 stars

Hayley was great with both my initial loan and then re-mortgaging. Very easy process. Would highly recommend

Rated 5 out of 5 stars

We found Hayley to be helpful, understanding and flexible. She answered all of our questions no matter how silly they were, she took our calls every time and she had a great sense of humour even when... See more


Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 55077248983

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • Rangeview Road, 3796, Mount Evelyn, Victoria, Australia

  • 0412 616 155

4.9

Excellent

TrustScore 5 out of 5

196 reviews

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4.9

All reviews

(196)

988 reviews in the last 12 months

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Rated 5 out of 5 stars

To say I was nervous about purchasing…

To say I was nervous about purchasing land and eventually building my first home would be an understatement. However, Hayley made it easy and went above and beyond to settle my home loan. Although the land took almost two years to register, Hayley was there at every step, guiding me and reassuring me of the end goal. Hayley was always available to take my calls, answer my million questions and reply to my many emails (sometimes even when she was on holiday). Hayley is honestly the best at what she does. I would 100% recommend Hayley to all my friends and family. Thank you, Hayley!

9 January 2023
Rated 5 out of 5 stars

11/10 Stars!

I cannot praise Hayley enough! Early 2022, my partner and I started saving for our brand new home. Despite saving really well, throughout the year, we felt hopeless due to the constant increases in interest rates. Initially, we had secured a lot that was due to register in mid 2023, however, we were advised that the rates could keep climbing, and we most likely wouldn’t service when that time came. We were encouraged to opt for a lot that registered way sooner, and get approved for finance by the end of the year. We were so hesitant but took the leap, because once someone had linked us up with Hayley, she said that she was able to help us from the get go. We put all our faith into her as she did all the hard yards for us… fast forward a few months and our new lot has registered and we had passed settlement on 8/12/2022, so we will start building very soon (Merry Christmas to us!). We can’t thank Hayley enough. She is very professional and was always so supportive, hopeful and available when we had any concerns. With any given opportunity, I would recommend her to anyone in a heartbeat.

12 September 2022
Rated 5 out of 5 stars

Hayley was great!

We found Hayley to be helpful, understanding and flexible. She answered all of our questions no matter how silly they were, she took our calls every time and she had a great sense of humour even when things weren't going to plan. We highly recommend Hayley and will be using her services again. Thank you so so so much for your help!

9 October 2022
Rated 5 out of 5 stars

Hayley was Great to deal with an made…

Hayley was Great to deal with an made everything go though so smoothly/easily. She was happy to Answer any question we had an explained anything we was unsure on to where we could understand the question.. she is very down to earth person. Would definitely recommend.

27 November 2022
Rated 5 out of 5 stars

Meant to give 10 stars but 5 is the…

Meant to give 10 stars but 5 is the limit for this review. Hayley is with a high professionalism in her job, she’s reliable, honest and trustworthy Broker, you can never go wrong approaching her as for her many years of experience she knows the best for you, response immediately all the time and attend all needs and inquiries, she’s also really good how to make her client laugh when in times of pressure, highly recommend Hayley and Liberty.

8 September 2022
Rated 5 out of 5 stars

Highly Recommend

Hayley was amazing throughout the whole process. Always there to answer any questions I had and guided me through the process. Highly recommend Hayley to help you with any of your financial needs.

1 October 2022
Rated 5 out of 5 stars

Hayley is terrific

Hayley was great, she explained everything in depth and helped make sure all my questions were answered even the silly ones!
I would totally recommend Hayley!

16 September 2022
Rated 5 out of 5 stars

Hayley is great

Hayley was fantastic from the first contact. She was supportive of us throughout the whole process of getting our first home loan. Hayley was very honest throughout the process with what we needed to do to ensure we got to our goal, while being very encouraging at the same time. She was great to have a laugh with too. I am going to miss our regular chats.

8 September 2022
Rated 5 out of 5 stars

Above and beyond expectation.

Hayley was efficient, informative, polite and positive throughout our entire process of acquiring a Guarantor Loan and the associated difficulties.
Hayley always acted professionally, moving mountains and going that extra mile to help us achieve our desired outcome.
We cannot recommend Hayley highly enough and will seek to use her services again in future.

31 August 2022
Rated 5 out of 5 stars

Seamless Assistance

Many thanks to Hayley who has made our lending experience smooth and hassle free. This often daunting process couldn't have run any smoother. No issue is ever too big for Hayley and her ever present approach gives us the confidence to move forward.
Thanks again Hayley

23 August 2022
Rated 5 out of 5 stars

6 out of 5 stars! Definitely highly recommended!

I have known Hayley for a while since the time I am still unsure of how I will manage to buy a property. She provided me options but didn't work out due to my personal circumstances. Almost a year later, I asked her again if she can help me go through another option. I have almost given up but she was there assisting me all the way. I think her expertise in handling difficult circumstances and her very cool and easy going personality made this journey for me easier despite minor hiccups when we have secured the property already. I would give Hayley 6 out 5 stars if I can.

23 July 2022
Rated 5 out of 5 stars

Excellent …

I had no idea of any of the processes or requirements to buy my own home
Hayley walked me through every step and answered all my questions promptly
Truly a great experience and I highly recommend Hayley

16 July 2022

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