Liberty - Hayley Decru Reviews 176

TrustScore 5 out of 5

4.9

25 Impeccable Circuit, Impeccable, 4209 Coomera, Queensland, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Hayley was phenomenal to work with. She went above and beyond in the application of our home loan and even worked across the Christmas holiday period to meet deadlines. We are very grateful for her wo... See more

Rated 5 out of 5 stars

We found Hayley to be helpful, understanding and flexible. She answered all of our questions no matter how silly they were, she took our calls every time and she had a great sense of humour even when... See more

Rated 5 out of 5 stars

Hayley understood my needs, fears and hesitation and walked me through everything. In truth, I honestly believe without Hayley and her knowledge, compassion and down to earth approach I would never h... See more

Rated 5 out of 5 stars

Hayley is an absolute god send. She goes above and beyond to keep you fully informed of what stages you’re at for purchasing your home. Highly recommend her as your go to girl


Company details

  1. #1 of 16 best companies in Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • 25 Impeccable Circuit, Impeccable, 4209, Coomera, Queensland, Australia

  • 0412 616 155

4.9

Excellent

TrustScore 5 out of 5

176 reviews

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Rated 5 out of 5 stars

Hayley was phenomenal to work with

Hayley was phenomenal to work with. She went above and beyond in the application of our home loan and even worked across the Christmas holiday period to meet deadlines. We are very grateful for her work.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Hayley is amazing

Hayley is amazing. I have been using Hayley for many years. I would not trust anyone else to handle my my loans. Professional and true to her word.

5 November 2025
Rated 5 out of 5 stars

I had been working with Banks and…

I had been working with Banks and brokers for years when I met Hayley. Now I won’t opt for any finance without Hayley’s advice. Hayley has written 5 loans for me from purchases to refinances and most recently investment loans.

I couldn’t recommend a better person to assist anyone with working through the bullshit of the banking system.

5 November 2025
Rated 5 out of 5 stars

10/10

Hayley explained everything clearly and made me feel really comfortable. I’d definitely recommend her to anyone!

30 August 2025
Rated 5 out of 5 stars

Hayley has been amazing

Hayley has been amazing! Such a Wonder Woman. Changed our lives and made the impossible happen! It wasn’t easy but she did everything in her power to make it all happen! Thank you Hayley for seeing the hard work I put in to make sure my children had stability!

1 July 2025
Rated 5 out of 5 stars

Finding my perfect home

Finding my perfect home was one of the biggest decisions of my life, and I couldn’t have asked for a better person to guide me through it than Haley. From the very beginning, she went above and beyond to understand exactly what I was looking for, not just in a property, but in a home that truly fit my lifestyle and needs.
Haley’s professionalism, patience, and genuine care stood out at every stage of the process. She took the time to explain every detail clearly, answered all my questions (no matter how small), and made what could have been a stressful experience feel easy and enjoyable. Her knowledge of the market, her honesty, and her constant communication gave me so much confidence throughout the journey.
What impressed me most was how attentive and proactive she was always checking in, providing honest feedback, and offering guidance that helped me make the right decisions. It never felt rushed or transactional; it felt like she truly cared about finding me the right home, not just any home.
Because of Haley’s help and expertise, I found a place that I absolutely love and can proudly call my home. I’m so grateful for all her hard work, support, and kindness throughout the process. I would highly recommend Haley to anyone looking for an agent who genuinely goes the extra mile. she’s exceptional in every way.

29 August 2025
Rated 5 out of 5 stars

Hayley understood my needs

Hayley understood my needs, fears and hesitation and walked me through everything. In truth, I honestly believe without Hayley and her knowledge, compassion and down to earth approach I would never have been given this incredible gift.
There isn’t a rating high enough to even come close to what I feel about my experience with her. Grateful doesn’t cover it, I am happily in Hayley’s debt.

30 June 2025
Rated 5 out of 5 stars

Hayley has been excellent and…

Hayley has been excellent and streamlined the whole process of getting our home loan accepted. She broke it up and did everything for us very quickly, along with providing all the answers to our questions on the same day we had them.

1 August 2025
Rated 5 out of 5 stars

My wife and I had a idea of purchasing…

My wife and I had a idea of purchasing a home and Hayley Decru made it possible for us... With her years of experience in financing and her 10/10 communication during the purchasing made it easier for us during the settlement process. Thanks heaps Hayley

30 May 2025
Rated 5 out of 5 stars

Talk about above-and-beyond.

Talk about above-and-beyond.
Hayley gave birth and still helped us get our first home.
Can’t thank her enough.
She helped us start our journey to becoming homeowners.
Not only that she made the whole process stress free.

Cheers Hayley

28 May 2025
Rated 5 out of 5 stars

Hayley is fantastically skilled

Hayley is fantastically skilled. She really knows her stuff. I was referred to Hayley by a friend who described her as "one of the best in the nation." In my experience, I would agree. There's no need to go beyond Hayley for your mortgage.

15 May 2025

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