Liberty - Hayley Decru Reviews 

196
•
TrustScore 5 out of 5

4.9

Rangeview Road, 3796 Mount Evelyn, Victoria, AU

•

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Rated 5 out of 5 stars

Hayley is so helpful and great at explaining what is happening thought the process. She goes above and beyond for her clients. She's the best.

Rated 5 out of 5 stars

Hayley was absolutely fantastic. As first-home buyers, my partner and I were naturally a little nervous and had many questions. Hayley answered every one of them almost immediately, and she was always... See more

Rated 5 out of 5 stars

Hayley was great with both my initial loan and then re-mortgaging. Very easy process. Would highly recommend

Rated 5 out of 5 stars

We found Hayley to be helpful, understanding and flexible. She answered all of our questions no matter how silly they were, she took our calls every time and she had a great sense of humour even when... See more


Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 55077248983

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • Rangeview Road, 3796, Mount Evelyn, Victoria, Australia

  • 0412 616 155

4.9

Excellent

TrustScore 5 out of 5

196 reviews

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4.9

All reviews

(196)

988 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional Broker Experience

I recently had the pleasure of working with Hayley as my broker, and I must say that the experience was nothing short of excellent. From start to finish, Hayley maintained constant communication, providing invaluable support and guidance every step of the way.

One of the standout qualities of Hayley as a broker is her exceptional communication skills. From our very first interaction, she made it a priority to keep me informed and updated on all aspects of the process. Whether it was via phone calls, emails, or even text messages, Hayley ensured that I was always in the loop, never leaving any questions unanswered. This level of communication not only eased my concerns but also instilled a sense of confidence in her abilities as a broker.

Furthermore, Hayley's dedication to assisting me throughout every step of the process was truly remarkable. She went above and beyond to address any concerns I had and was always readily available to provide guidance. Whether it was explaining complex financial jargon or negotiating terms on my behalf, Hayley's extensive knowledge and expertise were evident. Her commitment to ensuring my satisfaction and achieving the best possible outcome was truly commendable.

In addition to her excellent communication and unwavering support, Hayley's attention to detail was exemplary. She meticulously reviewed documents, contracts, and agreements, ensuring that I fully understood their implications and potential risks. This level of thoroughness gave me peace of mind, knowing that my best interests were being carefully considered at all times.

Overall, my experience with Hayley as my broker was nothing short of exceptional. Her consistent and transparent communication, coupled with her unwavering support and attention to detail, made the entire process seamless. I highly recommend Hayley to anyone in need of a reliable and knowledgeable broker who will go above and beyond to ensure a successful outcome.

13 May 2023
Rated 5 out of 5 stars

Hayley is the best

Hayley is the best! This is our 2nd loan with her. She is very thorough and answers all our questions, putting us at ease. Would highly recommend her.

6 July 2023
Rated 5 out of 5 stars

Hayley was great from the start

Hayley was great from the start, she was always available and has a great knowledge of what the market is like, not to mention a great sense of humour :-). I highly recommend anyone who needs help with their loans get in touch with her!

13 July 2023
Rated 5 out of 5 stars

Hayley is an expert in this area!

Hayley and her team of experts did everything in their power to help our family achieve the dream of building our new home. Their communication and professionalism throughout the process was second to none. Thank you so much!

3 August 2023
Rated 5 out of 5 stars

Hayley Decru & Liberty Financial

Hayley, was contactable at any time, as I dont have my phone on me during work hours & could only check messages while on breaks, Hayley would always be available, even after hours. The questionaire that I filled out asking what I wanted from my bank account, mortgage etc helped get me the right loan, with offset account, & a great rate to go with it.

31 May 2023
Rated 5 out of 5 stars

Hayley gives 110 percent 👌💯

Brad and I would like to say thank you for the 110 % effort Hayley put in with applying and obtaining our commercial Loan.

We had a very difficult situation and although it took 11 months of striving and endurance it was all so worth it !
We would definitely recommend Hayley Decru for your finance situation.

Brad and Amanda Bulte :)

27 June 2023
Rated 5 out of 5 stars

So glad we chose Hayley at Liberty to…

So glad we chose Hayley at Liberty to broker our home loan. Its tough out there to get a look in, let alone a bank that would give a good interest rate for a new construction home loan!

Hayley did all the hard work for us & we presented ourselves as best as possible with Hayley's advice.

We got a fantastic outcome & we're so appreciative & would like to recommend & thank Hayley at Liberty.

If your looking for a straight talking broker who will do their very best for you, contact Hayley.

17 May 2023
Rated 5 out of 5 stars

Hayley your a star

Hayley helped us get through a difficult time, making the process so stress free. Appreciate the guidance and patience and the laughs. Would highly recommend.

22 February 2023
Rated 5 out of 5 stars

Great support

My experience was fantastic as Hayley knew her business and knew how to help in ever part of the journey. I would recommend her to every I know to buy property . Basically she was fantastic

23 March 2023
Rated 5 out of 5 stars

Always extremely helpful!

Always extremely helpful, finds the best product. Generous with time and always available to assist. Second property purchased through Hayley's assistance! Will continue to use!

5 March 2023
Rated 5 out of 5 stars

We wanted to say thanks for Hayley's…

We wanted to say thanks for Hayley's time and knowledge. Well done and thank you SO very much! our situation and a tight timeline was tricky and Hayley met the deadline. That truly speaks to how well Hayley's office is run and the caliber of specialists who handled the processing of our entire loan!”
Thank you for being so wonderful and gracious to us during the entire process!

27 February 2023
Rated 5 out of 5 stars

Feedback

Hayley goes over and beyond for her clients. She is so helpful and she is there every step of the way offering wonderful advise and answering any questions. I would highly recommend her and will continue to work with her in the future.

13 February 2023
Unprompted review

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