Great service to use - unless you decide to transfer the money into a gift card. The website fails to inform you that the gift.cool app does not work outside of France. Meaning the donations collecte... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I registered using the term "Family" instead of my first name, because i paid for a common contribution. What appears is the name on my bank card, instead of the registered name. This is disappointin... See more
Company replied
I think it's an excellent service to be able to collect money for a gift to a person from people spread out all over the world. However I don't understand why you should ask for my birth date and year... See more
Company replied
My experience was fine, except when trying to leave my message to the beneficiary. I had to recreate and rewrite about 5 times. Each time I was about to finish, as I was rereading my note to the benef... See more
Company replied
Company details
Information provided by various external sources
Founded in 2009 by Céline Lazorthes, Leetchi.com is the leading European service for online group money collection. Its easy and secure interface allows anyone to create a money pot and invite other participants with the aim to finance any type of project. With Leetchi money pot you can turn your projects into a reality from buying group gifts (for birthdays, leaving dos, weddings, baby showers etc.), organising events to supporting people in need and causes close to your heart!
Contact info
3.0
Average
804 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from leetchi.co.uk
Hello Susana,
Thank you for taking the time to leave us a review.
The team would like to thank you for your trust and is at your disposal if you need it!
Have a nice day,
Alice
Extremely dodgy, avoid
Leetchi say they send funds within 2 working days, but I am still waiting after 2 weeks. Their website shows a "Contact Us" option, but it doesn't accept the Leetchi log in credentials, so there is effectively no customer service. Avoid this highly fraudulent company at all costs.
9 September 2022
Unprompted review
Reply from leetchi.co.uk
Hello Daria,
I am very sorry that your experience is turning out this way.
I invite you to contact customer service: serviceclient@leetchi.com.
An agent will get back to you to solve the problem.
Update:
Thank you for your response. We have received your email and one of my colleagues will get back to you as soon as possible.
Have a nice day,
Alice
easy and efficient
14 September 2022
Reply from leetchi.co.uk
Hello Carg,
Thank you for your trust in us.
We hope to see you soon!
Have a nice day,
Alice
Good job and easy to do…
12 September 2022
Reply from leetchi.co.uk
Hello Mr Furnival,
Thank you for taking the time to leave us a review.
We're really glad you like Leetchi!
We hope to see you soon!
Have a nice day,
Alice
Excelente servicio
Mi nombre es Yasmany y estoy muy contento con Leetchi.
12 September 2022
Unprompted review
Reply from leetchi.co.uk
Hola Yasmany
Gracias por tomarse el tiempo de dejarnos una reseña.
El equipo le agradece su confianza y está a su disposición si lo necesita.
Que tenga un buen día.
Alice
simple & efficient
8 September 2022
Reply from leetchi.co.uk
Hello Luc,
Thank you for your trust.
We couldn't have said it better!
Have a nice day,
Alice
Reply from leetchi.co.uk
Bonjour François,
Merci pour votre confiance et cet avis au top.
Nous n’aurions pas dit mieux !
Belle journée,
Alice
Good APP to share and collect money for…
Good APP to share and collect money for a present. Easy and safe
6 September 2022
Reply from leetchi.co.uk
Hello Eric,
Thank you for your trust.
I'm delighted that Leetchi is living up to your expectations!
Have a nice day,
Alice
Reply from leetchi.co.uk
Hello,
Thank you for taking the time to leave us a feedback.
We are delighted to count you among our loyal users!
Have a nice day,
Gilbert
Reply from leetchi.co.uk
Hello,
Thank you for taking the time to leave us a feedback.
We are delighted to count you among our loyal users!
Have a nice day,
Gilbert
A user-friendly service
I have found my way easily in Leetchi contribution pot. The indications are clear so my transaction was completed quickly and nicely.
19 August 2022
Reply from leetchi.co.uk
Hello,
Thank you for taking the time to leave us a feedback.
We are delighted to count you among our loyal users!
Have a nice day,
Gilbert
Easy and good tool
15 August 2022
Reply from leetchi.co.uk
Hello,
Thank you for taking the time to leave us a feedback.
We are delighted to count you among our loyal users!
Have a nice day,
Gilbert
Easy to donate to this wonderful cause
12 August 2022
Reply from leetchi.co.uk
Hello,
Thank you for taking the time to leave us a feedback.
We are delighted to count you among our loyal users!
Have a nice day,
Gilbert
it is a hurdle every time a colleague…
it is a hurdle every time a colleague goes to jump on the easy money pot alternative. It is impersonal, again money driven and sometimes creates frustrations when the size of the pot varies from one colleague to another.
29 July 2022
Reply from leetchi.co.uk
Hello Christophe,
Thank you for taking the time to leave us a review.
I am sorry that you find raising money via a money pot impersonal and frustrating.
For us, it is first and foremost a way to gather around a person or a project, whether we are on the spot or far away.
It is also a secure way to please, support, help, celebrate all types of events in a warm and supportive way.
Have a nice day,
Alice
Efficient and robust service
Not my first time using Leetchi, very quick and staightforward experience
18 July 2022
Reply from leetchi.co.uk
Hello,
Thank you for taking the time to leave us a feedback.
We are delighted to count you among our loyal users!
Have a nice day,
Alice
Disappointing
First it looks like spam, than the page is only in French and hard to change. Than you need to send lots of peronal data to get your pot. The process take ages and requires you to follow up actively - not even status mail for changes are sent. And after that all destroyed the joy of a gift, getting access after some days, they don't offer any options for shopping or anything - only money transfer. And even keep a share of my gift for this poor service. If my friends would have send the gift directly, if would have saved me hours, lots of nerves, and the fee.
Just bad.
12 July 2022
Unprompted review
Reply from leetchi.co.uk
Hello Matthias,
We are sorry that your experience was inconvenient.
For your information, you just have to go to the footer to change the language of our site, it works very well.
I have just asked you for a little more information via the Trustpilot form. I will be able to pass on your bad experience to the relevant department.
Have a nice day,
Alice
Simple and adequate
10 July 2022
Reply from leetchi.co.uk
Hello Maria,
Thank you for your feedback.
We are delighted that your experience went well!
Have a nice day,
Alice
Reply from leetchi.co.uk
Hello,
Thank you for your trust.
I'm delighted that Leetchi is living up to your expectations!
Have a nice day,
Alice
Reply from leetchi.co.uk
Bonjour,
Merci pour votre confiance.
Nous n’aurions pas dit mieux !
Belle journée,
Alice
very good and prompt support
The interaction was pleasant and support was very prompt.
7 July 2022
Unprompted review
Reply from leetchi.co.uk
Hello Daniela,
Thank you for your feedback.
We are delighted that your experience went well!
Have a nice day,
Alice
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.