Straight forward to deal with offered slightly more than quoted on trade-in product, honoured a reduced offer price on purchased product at time of enquiry which was finished by time of purchase, (al... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been looking for a particular model of binoculars and they were virtually out of stock everywhere and then I came across Camera Exchange. Item in stock, free next day delivery, fantastic review... See more
Great customer service with the Bath LCE. So knowledgeable and helpful. My issue was with the courier company DPD. I had to change delivery date which was accepted, I had the front door open and ha... See more
Absolutely fantastic company. I ordered some binoculars as an anniversary present for my husband but he had the same idea (we are off on safari). I therefore returned the ones I bought and dropped th... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
13 Cheap street, BA1 1NB, Bath, United Kingdom
- 01225462234
4.9
Excellent
528 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order and fast delivery
Easy to order and fast delivery.
Product looks good but not yet tested.
10 November 2025
Great service from the LCE Bath Store
Great service from the Bath team. My lens was ordered in the afternoon, dispatched same day and delivered the next morning! They even gave me a call to check I'd be available to receive it as it needed a signature. The lens (used) is also great and exactly as described in the advertisment.
10 November 2025
Bath shop is excellent!
The Bath shop is always helpful and staff are enthusiastic and knowledgeable. Recommended!
14 November 2025
Unprompted review
Great and helpful staff
I was having problems with my Nikon camera and lenses. Went to the Bath store, and they were amazingly helpful, and solved the problem. They even located a replacement lens for me.
5 November 2025
Excellent service
Excellent service. Fastest delivery, good price, very well packaged. Definitely a five star service.
28 October 2025
Product was as advertised
Product was as advertised. Delivery was as discussed, very good friendly service, I will recommend to others
21 October 2025
Great service from well informed staff
Great service from well informed staff.
As always with LCE
9 October 2025
Excellent Customer Service
This purchase with this store was 100% top class service. Communication was very efficient, as I was kept informed of the delivery and to when this would arrive etc. This feedback here is purely in relation to this purchase with this Store (Bath) at this time. The staff was both friendly and professional throughout and I highly recommend using LCE at Bath.
7 October 2025
very helpful and friendly at the camera…
very helpful and friendly at the camera shop I bought from and swift delivery, good lens.
1 October 2025
Top line Selling
Knowing the staff at Bath is great in its self is very satisfying. They are always helpful . I will only trade at the BATH store. THANK you.
29 September 2025
Quick and easy
25 September 2025
Excellent service and delivery as…
Excellent service and delivery as usual. Keep up the great work 👌
19 September 2025
Ordered the Nikon monarch m7plus they…
Ordered the Nikon monarch m7plus they just didn’t suit me went into local store and tried another pair which didn’t work either.left with Swarovski 8x30 cl which is more than I wanted to spend but they are glorious
2 September 2025
Very helpful service
Very helpful service . Requested plain parcel for postal delivery, as was a present for my partner. Delighted to be phoned by nice man from Bath store & reassured that this would be done .
15 September 2025
absolutely brilliant service from start…
absolutely brilliant service from start to finish, easy ordering online, accurate stock check, and delivery just within 1 day from ordering, via courier, very impressed!
15 September 2025
Excellent service and pricing.
Fair pricing. Accurate description and photos. Fast delivery time and shipping included in the price. Well packed.
Excellent service, highly recommended.
15 September 2025
Exceptional service from London Camera…
Exceptional service from London Camera Exchange. Item arrived before actual delivery date and outstanding customer service when I phoned up for extra information about the lens I was purchasing from London Camera Exchange.
12 September 2025
Easy to understand
Easy to understand. Good communication. fast delivery. good binoculars . Thanks
4 September 2025
Very prompt delivery and extremely…
Very prompt delivery and extremely pleased with my monocular.
8 September 2025
Fast delivery, good binoculars.
The ordered binoculars arrived quickly and work fine.
8 September 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.