I have been looking for a particular model of binoculars and they were virtually out of stock everywhere and then I came across Camera Exchange. Item in stock, free next day delivery, fantastic review... See more
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Great customer service with the Bath LCE. So knowledgeable and helpful. My issue was with the courier company DPD. I had to change delivery date which was accepted, I had the front door open and ha... See more
Absolutely fantastic company. I ordered some binoculars as an anniversary present for my husband but he had the same idea (we are off on safari). I therefore returned the ones I bought and dropped th... See more
I've used London Camera Exchange for at least 14 years and I have to say I trust the company completely. Last week I bought a Canon 90D body (used) that was advertised as having less than 1000... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
13 Cheap street, BA1 1NB, Bath, United Kingdom
- 01225462234
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Replied to 95% of negative reviews
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Quick service and good price
Hawke endurance ed 8x42 binoculars
I bought a pair of Hawke endurance ed 8x42 binoculars in the sale, with £100 off which caught my attention. Only issue was that the delivery was showing as 10 days. Anyway, I duly ordered said binoculars, and the following morning I received both an email confirmation, and a telephone call informing me that the item was in stock at the Bath store, and would be delivered the following day! The binoculars arrived as promised, and I have to say I'm very impressed not just with the item, but with the service I received from start to finish. A special mention to Graeme at the Bath store who was particularly helpful.
Thank you London Camera Exchange Bath.
Bought a pair of binoculars on line…
Bought a pair of binoculars on line during the last few days of the sale. I was kept informed of the progress at every stage. The website stated ‘allow up to five days for delivery’. I glad to report the binoculars were delivered in two days by a reputable delivery company.
A great purchasing experience Well done LCE.
Brilliant service
Brilliant service, goods arrived as promised, were well wrapped. The DPD service was good, with a secure pin system adding confidence that the parcel would not be chucked at my house (or another!).
Quick delivery and good communication…
Quick delivery and good communication just what you want as a customer.
Great speed of delivery.
Bought a monocular as a present. Good selection and well priced. Very impressed with the speed of delivery.
Excellent experience
Easy website, good communication and updates, arrived as LCE promised. Important as it was a present. Lovely binoculars.
Excellent second-hand scope
I bought a second-hand scope, and even though the description was very representative of the item, I still wanted to communicate with the branch and get some more info. To my delight, the branch seller was extremely helpful and was clearly very experienced with scopes as he kindly answered all my questions. I ended up buying the scope (it was just as described by the seller and the online ad), but not before getting a small discount! Scope arrived very quickly and was wrapped in all sorts of protective packaging. Definitely recommended!
Very helpful sales professionals
Very helpful sales professionals, great advise and provided what we required
I got the order shipped to me very…
I got the order shipped to me very quickly and I am very pleased with the new binoculars.
Really fast & efficient service
Really fast & efficient service - although a glitch with their DPD driver who didn't ring or wait very long
Great service and helpful both in store…
Great service and helpful both in store and on line
Excellent price and very quick delivery…
Excellent price and very quick delivery = One very satisfied customer.
Order straightforwardly turned round in…
Order straightforwardly turned round in less than 24hrs
Good support for local LCE great logistics
Good support for local LCE who Unf didn’t have the item on stock but advised prompt delivery from stockholding branch. True to their word the item was with me in 12 hours. Brilliant logistics! Thanks
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