Charlie was excellent - very helpful which helped me decide on buying my new Honda - super happy :)
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From the moment I arrived to test drive the vehicle, until the final hand over, Chris Weilding and the team at Lancaster Honda went above and beyond to make the experience as smooth as possible. Even... See more
Service carried out on Mitsubishi, after service clips retaining air intake under bonnet missing and intake rattles. Awaiting response from service team. Simple error but not what you expect from a... See more
Went to Honda’s new location with a view to upgrading on a Honda jazz. Very surprised to find that the cars on the forecourt had no prices or info of any kind. Waited an age for assistance but no one... See more
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Absolute joke Lancaster Honda
Went to look for new car at Lancaster Honda wanted a Civic SE plus in Polished Metal tried to sell me a white one first then said we can get me one with 3,000 miles on but it is out at the moment I asked if polished metal with black/silver alloys was told yes on Monday paid deposit then on Thursday had voicemail to say car would be in Friday could only go Saturday due to work so went Saturday car not in told to come back Monday went down today and to my surprise not the colour I asked for they then said they could get me one but it would cost me another grand I don't think so, feel absolutely let down I could have got the car I wanted from another Honda place earlier in the week for £500 less and with no miles but thought I would keep it local since they said they could get one. Well don't trust anything they say they just want your money. Very unhappy.
Pleasant Transaction
Bought a car from these guys on eBAY, but only because they were a main dealer. Can only say they were a pleasure to deal with, the buying experience was good and the car was everything I was expecting.
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