All staff are a polite, helpful, personable and one feels as though treated by friends, although fortunately we only need to visit for a once a year service. Michael the Mechanic explains what he h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Imran and Matt at Lexus Leeds have been great to deal with - both very friendly, professional, and easy to talk to. They were happy to let me take the car out for a proper test drive, which I really... See more
Company replied
I wanted to leave a big thank you to Neil and the whole team at Toyota York. The service and customer support were absolutely amazing, friendly, professional, and really helpful throughout. I’m g... See more
Company replied
Company details
Written by the company
Visit Vantage Motor Group in Lancashire & Yorkshire an established dealership and servicing specialist. We have a wide range of fantastic offers available, reserve your car online for £99 today.
Contact info
York Road, HG5 0SS, United Kingdom
- feedback@vantagemotorgroup.co.uk
- vantagemotorgroup.co.uk
4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Honest & Trustworthy
George is honest, friendly, trustworthy and has so much knowledge on all the Toyota cars. This is the 2nd car I have purchased and I know we'll be back for a 3rd sometime in the future.
The car was ready is the quickest time ever, purchased Friday and it was ready 1st thing monday morning with a full MOT - thank you so much 🙌
I love my Yaris Cross it has already been named my most favourite car (out 10 cars I have owned over the years)
27 April 2026
Unprompted review
Great sales team
Great sales team. Friendly, helpful and knowledgeable. We found exactly what we wanted.
23 April 2026
Unprompted review
My recent experience at Vantage Kia…
My recent experience at Vantage Kia Scarborough was exceptional. No pushy salesmen just friendly and welcoming staff. We were able to have a decent test drive to get a proper feel for the car and afterwards just a friendly chat until we decided what to do. We were able to pick up the car really quickly and the handover was great. Special thanks to Wayne for his infinite patience, knowledge and professionalism. Best car buying experience so far!
21 April 2026
Unprompted review
Great customer service
Friendly, polite and knowledgeable staff. Everything explained well and car was ready to drive away that day.
23 April 2026
Unprompted review
Reply from Vantage Motor Group
Hello Vikki,
Thank you for your great feedback. We’re delighted to hear that you received friendly, polite and knowledgeable service, and that everything was explained clearly for you. It’s great to know your car was ready to drive away on the day and that your experience with us was so positive.
Kind regards,
Vantage Motor Group
Reply from Vantage Motor Group
Hi Janet,
Thank you for leaving us a great review! We hope to see you again in the future!
Kind regards,
Vantage Motor Group
Very friendly dealers
Very friendly dealers. You are always treated well.
20 April 2026
Unprompted review
Reply from Vantage Motor Group
Hi Jill,
Thank you for the kind review! We're so glad you received great service with us! We look forward to seeing you again!
Kind regards,
Vantage Motor Group
Good customer service
I'd recommend Lexus Leeds because they have great vehicles and friendly staff
14 April 2026
Unprompted review
Reply from Vantage Motor Group
Hi Anisa,
Thank you for your feedback. We’re delighted to hear that you would recommend Lexus Leeds and that you found our vehicles and team so welcoming. Your kind comments about the friendly customer service are greatly appreciated.
Kind regards,
Vantage Motor Group
Excellent Service
Customer consultant (Andrew) was very helpful in explaining and exploring the different options available for a Lexus LBX. Other members of the team were also very welcoming.
Service overall was very good.
8 April 2026
Unprompted review
Reply from Vantage Motor Group
Hey James,
Thank you for sharing your feedback. We’re really pleased to hear that you received such excellent service and felt well supported throughout your experience. Andrew will be delighted to hear your kind comments, and we’re glad the whole team made you feel welcome while exploring the Lexus LBX options.
Kind regards,
Vantage Motor Group
Excellent experience
From start to finish the standard of customer care was excellent and the ongoing follow up is much appreciated. In particular the sales representative Anthony is highly recommended
15 April 2026
Unprompted review
Reply from Vantage Motor Group
Hi there,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had an excellent experience from start to finish and that the level of customer care and ongoing follow‑up was so appreciated. Your kind comments about Anthony will be passed on to him, and he will be thrilled to receive your recommendation.
Kind regards,
Vantage Motor Group
Reply from Vantage Motor Group
Hi Les,
Thank you for your feedback. We’re really pleased to hear that you received great service and appreciate you taking the time to share your experience. We hope to welcome you again soon.
Kind regards,
Vantage Motor Group
I would recommend Vantage Toyota York…
I would recommend Vantage Toyota York to friends and family because the service we received was amazing from start to finish. Erin was fantastic at explaining everything to us and nothing was too much trouble.
11 April 2026
Unprompted review
Reply from Vantage Motor Group
Hi there,
Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you had an amazing experience at Vantage Toyota York and that Erin looked after you so well throughout the process. We’ll be sure to pass on your kind words to her. Your recommendation really means a lot to us, and we look forward to welcoming you again in the future.
Kind regards,
Vantage Motor Group
Great car and great service from staff
16 April 2026
Unprompted review
Reply from Vantage Motor Group
Hello there,
Thank you for your great feedback. We’re really pleased to hear that you’re happy with both your car and the service you received from our team. We truly appreciate your support and hope to see you again in the future.
Kind regards,
Vantage Motor Group
Skoda Kodiaq 2.0 Sportline
I was pleased with Vantage Škoda Morecambe and would recommend them because the staff are very friendly and helpful and nothing seemed to much to ask,
We had Jake help us through everything from start to finish and he even called us the next day to check everything was ok with the car.
I would 100% recommend Jake and all the team at Skoda and we will definitely be back to purchase another car in the future.
9 April 2026
Unprompted review
Reply from Vantage Motor Group
Hello Craig,
Thank you for your fantastic feedback.
We’re delighted to hear that you had such a positive experience with Vantage Škoda Morecambe and that our team made you feel welcome and well supported throughout your purchase. It’s great to know that Jake looked after you from start to finish and followed up to ensure everything was perfect with your Škoda Kodiaq.
Your recommendation means a great deal to us, and we’ll be sure to pass your kind comments on to Jake and the rest of the team. We look forward to welcoming you back when the time comes for your next car.
Kind regards,
Vantage Škoda Morecambe
Fantastic car buying experience
The whole buying experience with Lewis was easy, stress free and friendly. New car is lovely and couldn't be happier.
13 April 2026
Unprompted review
Reply from Vantage Motor Group
Hello Jonathan,
Thank you for your kind review.
We’re delighted to hear that you had such a fantastic, stress free car buying experience with Lewis and that you’re so happy with your new car. It’s great to know everything went smoothly from start to finish.
We’ll be sure to pass your feedback on to Lewis, who will really appreciate it. We hope you enjoy many happy miles ahead.
Kind regards,
Vantage Motor Group
First class service.
First class service from the sales specialist from arrival to departing with my new vehicle.
6 April 2026
Unprompted review
Reply from Vantage Motor Group
Hello Ian,
Thank you for your kind review.
We’re delighted to hear that you received first‑class service and that your experience with our Sales Specialist was excellent from start to finish. Congratulations on your new vehicle, and thank you for choosing us — we hope you enjoy every mile.
Kind regards,
Vantage Motor Group
Good service friendly sales staff
Good service friendly sales staff and other employees
Received the vehicle I required
31 March 2026
Unprompted review
Reply from Vantage Motor Group
Hello Graham,
Thank you for your feedback. We’re really pleased to hear that you received good service from our friendly sales team and colleagues, and that we were able to provide the vehicle you were looking for. Your comments are much appreciated.
Kind regards,
Vantage Motor Group
Good experience at Toyota Wakefield
I had a very good experience at Toyota Wakefield. Debbie was super welcoming and very good at hosting and looking after me. Brendan and Paul were excellent at guiding us through the Sales process. The car was good value and we got a good part-exchange price, too. Also I do like how knowledgeable people are there about the cars and all the funky buttons the cars have now. The repair/modification was good experience too.
7 April 2026
Unprompted review
Reply from Vantage Motor Group
Hello Ulla,
Thank you for your feedback about your experience at Toyota Wakefield. We’re really pleased to hear that Debbie made you feel welcome and well looked after, and that Brendan and Paul supported you smoothly through the sales process. It’s great to know you were happy with the value, part exchange, and the team’s knowledge of the vehicles, as well as the repair work carried out.
Kind regards,
Vantage Motor Group
Reply from Vantage Motor Group
Hello there,
Thank you for your feedback. We’re pleased to hear you received great all‑round service and appreciate you taking the time to share your experience.
Kind regards,
Vantage Motor Group
Very informative process
Very informative process, all clearly explained, I felt supported throughout with never any pressure at any stage.The 2018 car I've purchased is immaculate. The coffee was great too!
28 March 2026
Unprompted review
Reply from Vantage Motor Group
Hi Awena,
Thank you for your lovely feedback. We’re really pleased to hear that everything was clearly explained and that you felt supported throughout the process, with no pressure at any stage. It’s great to know you’re happy with your immaculate 2018 car and we’re glad you enjoyed the coffee too!
Kind regards,
Vantage Motor Group.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.