I ordered a fan on 13th July. After 9 days I tried to contact them saying, where is it? One email didn't work so I used the sales email. They got back to me the same day. Telling me the fan was a pr... See more
Company replied
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I ordered a fan on 13th July. After 9 days I tried to contact them saying, where is it? One email didn't work so I used the sales email. They got back to me the same day. Telling me the fan was a pr... See more
Company replied
Ordered and paid for 2 cool white under counter tubes which arrived after 9 days. However one was warm white. Contacted Martin at the company who apologised and posted out another cool white tube st... See more
Company replied
Aurora AU-MR16/50SQ 50 watt Halogen MR16 Square Light Bulbs are discontinued, but Lamps2udirect came up with an alternative that fitted my ceiling light holders perfectly, saving me a fortune replacin... See more
Company replied
Highly recommend!!! Great customer service and honest. I’ve used this shop twice and had no problems till last time, third time. My UV lamps arrived broken. I called them immediately after receivi... See more
Specialist suppliers of all things lighting our range of products include hard to find replacement lamps as well as LEDs, fittings and traditional fluorescent, halogen and incandescent lamps. Our best selling items include square & hexagonal spot lights as well as Smilight under-cabinet tubes. Delivery is free on orders over £45 within the UK.
Unit 39a, Park Farm Industrial Estate, SG9 9AZ, Buntingford, Hertfordshire, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 1 week
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We bought some Elan festoon lights last June and at first they worked well. However after around 6 months some of the bulbs stopped working. Eventually around half were out at varying intervals of the string. I contacted lamps2direct and despite already telling them i had carried out fault finding they suggested some steps.
After re trying the steps the lights are still the same and having contacted the company to tell them so i have heard nothing back.
Go solar to save the planet they say but the plan wasn't to add these to landfill after 6 months. Not exactly green energy! Disappointing.
We have used Lamps2udirect before as they were really efficient. The Robus undercover stripights were easy to order, priced very competitively and arrived well packeged and safe. Excellent service!
Great quality bulbs, delivered promptly. I was also really pleased to see they were shipped in sustainable, recycleable packaging. Will definitely use again.
Very pleased with the lamps supplied. They were the only company supplying the type of LED lamp required.
Light bulbs ordered as existing supply was getting low. I have used this company several times and have no hesitation in continuing to use them. Delivery is always on time and bulbs are always well packed and work every time.
Bought a ruby infrared heat lamp. Packaging was incredible, arrived on time with a good price and fair postage. Would recommend them.
swift delivery and super product - no complaints from me
My kitchen has these odd square lightbulbs that cost a fortune on Amazon, Lamps2uDirect sold them at half the price. Arrived very well packed and in good time. Will definitely be buying again.
2nd time I have used this company so simple order and prompt delivery what else can you ask for.
I had difficulties finding fluorescent tube (T5 21”) in “daylight”colour (6000K)
and could only find ‘warm’ colour type on line.
The ‘daylight’ tubes were readily available on lamp2udirect and dispatched promptly.
The parcel was received impressively packed . Thanks!
I received my Knightsbridge wall2 wall lights thinking they were the better quality as per picture at £27.00, only to receive the cheaper version advertised at most places for around £15.00
Misleading disappointed

Reply from Lamps2udirect
Ordered over the weekend, dispatched yesterday and received today - what’s not to like? Well packed, would certainly use this company again.

Reply from Lamps2udirect
Great bulbs. Many thanks. Glad I can still find these for purchase.

Reply from Lamps2udirect
excellent company to do business with. very professional with very fair prices.

Reply from Lamps2udirect
Not many places left
To purchase these old
Type coloured bulbs
So I was very pleased

Reply from Lamps2udirect
A massive selection of replacement lamps/bulbs including some that are quite hard to find. Pricing is reasonable and packaging good with prompt delivery.
Well worth a visit.

Reply from Lamps2udirect
Great customer service
They were happy to replace a bulb I bought last year after it stopped working.

Reply from Lamps2udirect
Excellent service and products, would not hesitate to buy from lamps2udirect again
When I ordered I was extremely impressed by the help ( technical & administrative ) especially as the company retrospectively credited me with the 10% discount that I failed to take when making payment but, and to me it is a huge but, delivery was abysmal. I ordered on a Monday and on the Thursday I received an email from Fedex advising they had collected the parcel from Lamps2udirect that day and delivery was scheduled for the Friday, this did not happen! and all the information from the tracking link forwarded by lamps2udirect was advising "delivery pending unable to advise new delivery date". I contacted lamps2udirect first thing on the Monday and was advised that they would chase Fedex and telephone me to update me. I did not receive the telephone call but Lamps2udirect sent a notification of payment email at 09:38 ( I had paid in full the previous Monday !!) and also advising the shipment had been delayed. I did receive the item later that morning but that was 7 days from the point of order. I have rated the experience as 2 star as I initially found Lamps2udirect helpful and with competitively priced items , admittedly they have little control over delays by Fedex ( from reading reviews on Fedex delays appear to be the norm ) but it would appear that shipment information was not sent to FedEx until the Thursday morning - 3 days after the point of order. I now have to wait a week for my electrician to return and fit the item ( was booked for the Friday ) so I will think twice before using this company again
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