Lamps2udirect Reviews 

When I ordered I was extremely impressed by the help ( technical & administrative ) especially as the company retrospectively credited me with the 10% discount that I failed to take when making payment but, and to me it is a huge but, delivery was abysmal. I ordered on a Monday and on the Thursday I received an email from Fedex advising they had collected the parcel from Lamps2udirect that day and delivery was scheduled for the Friday, this did not happen! and all the information from the tracking link forwarded by lamps2udirect was advising "delivery pending unable to advise new delivery date". I contacted lamps2udirect first thing on the Monday and was advised that they would chase Fedex and telephone me to update me. I did not receive the telephone call but Lamps2udirect sent a notification of payment email at 09:38 ( I had paid in full the previous Monday !!) and also advising the shipment had been delayed. I did receive the item later that morning but that was 7 days from the point of order. I have rated the experience as 2 star as I initially found Lamps2udirect helpful and with competitively priced items , admittedly they have little control over delays by Fedex ( from reading reviews on Fedex delays appear to be the norm ) but it would appear that shipment information was not sent to FedEx until the Thursday morning - 3 days after the point of order. I now have to wait a week for my electrician to return and fit the item ( was booked for the Friday ) so I will think twice before using this company again

Looking for a difficult to find bulb and was able to identify easly on their web site. delivery was speedy and item well packaged. Excellent service. will use again.

I have ordered from this great company a few times now and I have always received excellent service. Ordering is very straightforward, they ship very quickly, and I am kept well informed of my orders progress.

Plus they always have exactly what I need.

The lamps arrived on time and well packed. They fitted easily and worked immediately. What more could I ask!

Goods arrived in due time and good order.

Excellent service, product arrived quickly and was just what I was looking for.
Will use again.

Excellent customer service, quick despatch and delivery. Would not hesitate to buy from lamps2udirect again.

I recently purchased some lamps from here and ordered the wrong items. They could not have been better in the way they responded to my error. Their level of customer service is outstanding. I chose to buy from them as their price was the lowest I could find for the items. I am a very happy customer.

We received our order of replacement bulbs and was very happy with the order, completed efficiently and packaging was great, thank you

Found the stock I needed when no one else had any. Best price too. Excellent timely service.

Found replacements for my unique kitchen bulbs and delivery was seamless. Very happy!

The light tubes arrived safely and I damaged and were exactly the right size.
Prompt delivery, good service.
Many thanks

The website is easy to navigate and the prices are competitive. I was particularly impressed with both the speed of response to emailed questions and the robust packaging of the goods. I shall use Lamps2udirect again.

I purchased a number of new LED light battens. Unfortunately I ordered the incorrect brightness. Rang the company and explained my mistake and in accordance with their guidelines I returned the items and reordered the correct ones. That was 6 months ago and I am still awaiting a credit for the original order which amounts to £400.00. The company has confirmed receipt of the items. Have tried contacting them regards this issue and surprise, surprise no response. I am now having to recover the monies through my credit card company. I certainly will not be using them again and I would advise other customers to stay clear. Customer service is non existence. If you have an issue forget it. In the current climate you would think businesses would want to afford bad reviews. This company obviously is not bothered.

Needed a slightly unusual bulb for a porcelain Christmas light, supplied a replacement in a couple of days, first class service, thanks

Easy to use site. Good choice of products. I had no trouble ordering and the goods came pretty quickly given the pandemic situation. Also, gods were very well packaged. Highly recommended.

Got my bulbs delivered all ok and no problems

Very good service from this company.
Martin is extremely knowledgeable about the products on his website .
Thoroughly recommended. I wouldn’t hesitate to purchase from Lamps2udirect again.

My new fire glow bulbs arrived quickly and well-packed, and were extremely good value. I’m very happy with my purchase.

Good morning, just to say I will be using lamps2udirect again . What a great company, I bought some new coloured bulbs and ordered the wrong fitment they changed them at no cost very impressed, big thank you