Ladbrokes Reviews 

513
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Don't get lured into their site for their welcome bonus, they don't honour it. They never said I wasn't eligible, I filled all the criteria, yet never got my welcome bonus, not the free bets, nor the... See more

Rated 3 out of 5 stars

I have been playing this site for a while now no issues sometimes win sometimes lose payouts are quick one of the better sites I find.

Rated 1 out of 5 stars

Their welcome bonus isn’t trustworthy. They aren’t helpful on support. I withdrew money after a lengthy live chat trying to get the odds they advertised from link. Dont bother.

Rated 1 out of 5 stars

Nobody in there right mind should use this site. They throw down your throat safer gambling, if people do arm to themselfs its there fault ladbrokes, last night for me was the last straw, 45 mins in... See more

Company details

  1. Online Casino or Bookmaker

Information provided by various external sources

Ladbrokes plc is a British based gaming company. It is based in Rayners Lane in Harrow, London. From 14 May 1999 to 23 February 2006, when it owned the Hilton hotel brand outside the United States, it was known as Hilton Group plc.


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1.3

Bad

TrustScore 1.5 out of 5

513 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(513)

70 reviews in the last 12 months

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Rated 1 out of 5 stars

Affordability checks are a complete…

Affordability checks are a complete nonsense, I've provided what I regard as a safe and reasonable degree of income information. Have good indexed linked pension and oodles of savings, not a serious gambler in monetary terms but they give me a derisery £100 loss limit per month. What a joke Ladbrokes!

18 August 2023
Unprompted review
Rated 1 out of 5 stars

0438 zantos I've been in the shop…

0438 zantos I've been in the shop today. Had to get a customer to open the door lock on at 2.30 in afternoon. I'm disabled. And had to get up 3 times to open the door as zantos was constantly on his phone. Someone came in to put a bet on she asked for the odds. Which he failed to do as he concentrating on his phone. Which meant that she had to wait and so did I. Bad customer service. I called customer service and was told to email them. Which I did. To be ignored. So I emailed again. Which was 5 days ago and I'm still waiting for a reply. Shoddy service. My God I'd have been sacked for less

11 August 2023
Unprompted review
Rated 1 out of 5 stars

The new Ladbrokes Live feature on the app

The new Ladbrokes Live feature on the Ladbrokes app .
Every prize that you can apply for is in the South(mostly London) . When I challenged this I was told they had no plans for prizes the North. We screw you Ladbrokes I'll take my business to Paddy

3 August 2023
Unprompted review
Rated 1 out of 5 stars

Bunch of thieves ;)

Once again Ladbrokes and likes prove that the aren't governed by anyone and are simply welcome to do as they like. Who in their right mind would cash out 2p wins every time you spin and manage to win? That's right, nobody. Even if you win 20p after you have poured in £1, you wouldn't cash out. And this is exactly how these thieves make money. You give em cash, they give you credit. You spend that credit ( coz remember nobody in their right mind would cash out their 2p wins , or 6p wins) and turn it in to real cash. Making million's upon million's on their rigged games and there doesn't seem to be anyone out there, who would oversee these thieves to make sure their games are balanced and reward players after certain amount has been spent. I mean they have a lot of algorithms to do other things right?!?!? And they have the audacity to try and help you with gambling problem. Oh the irony.

3 August 2023
Unprompted review
Rated 1 out of 5 stars

Poor scam site

Keep well away from this site not fair play a scam site they block me cos I told them wat I think off the site robbing site once again well clear off this site

21 July 2023
Unprompted review
Rated 1 out of 5 stars

No free spins with +£1000 spent

Honestly have never in my life experienced online slots that took £900 any didn't play out a SINGLE free spin or feature, to go over 3000 spins for no feature is downright theft, do not play with Ladbrokes, scam site and I don't care what anyone tells you something isn't right and I'd love to see how they've set up their slots

30 June 2023
Unprompted review
Rated 1 out of 5 stars

Bet placed with Ladbrokes at weekend on…

Bet placed with Ladbrokes at weekend on Bosing all selections come in strong supporting evidence provided to them that my selections where all correct even a screenshot from a Ladbrokes member of staff confirming I was correct but still they did not pay out!!

Do not use Ladbrokes they settle.there bets on decisions made on blogs and not the actual governing bodies and the television show that airs the event:

I mentioned I would leave trust pilot review and escalate to Ombudsman and small claims court all of which did not interest them.

Very very poor customer service avoid at all costs Gamble aware adverts there should be adverts on how wrongfully the likes of Ladbrokes treat people!!

9 June 2023
Unprompted review
Rated 1 out of 5 stars

Stay clear of the online casino they…

Stay clear of the online casino they say it fair but by far not games bait bonus games to much and once you make your first withdraw there a clear difference to the games stop hitting anything meaningful or even get into a bonus game at that…. By far better site out there
P.s have got into a few bonus games but with £0 wins on them or very little
Pps it’s not only my account I am seeing this with. Ladbrokes is a scam I would post a picture of me deposits to withdraw (witch has only been one withdraw for £40)but doesn’t let me honestly guys stay clear there is better sites

21 April 2023
Unprompted review
Rated 1 out of 5 stars

Very poor play slots know problem

Very poor play slots. System has a know problem but they are happy to still let you play knowing that. Also when trying to complain via their web chat is also very poor. Poor speed and replies
Closed my account and will go elsewhere

Thanks for nothing

12 April 2023
Unprompted review
Rated 2 out of 5 stars

The bookies are ripping off people with…

The bookies are ripping off people with there slots. Some of these slots are impossible to win from. I was playing fishin frenzy,I got 15 free spin which didn't pay nothing. The games and slots are adjusted so they're impossible to win from. Robbers, the gambling industry need to check out thoroughly. No fair play as they said.

16 November 2022
Unprompted review
Rated 2 out of 5 stars

I play the slots and I’ve noticed that…

I play the slots and I’ve noticed that if I play £1 I get a good game, win or lose, takes a while and enjoy the experience. If however I up it to £2 or more, I get less features, less wins, money goes really quickly??? Surely in a higher stake, win or lose, the chances of features and wins should be higher??? It doesn’t make sense that if you pay £100 on £1 a go it lasts so much longer than £200 on £2 a go but that seems to be the case every time

24 March 2023
Unprompted review
Rated 1 out of 5 stars

I put a £500 loss limit on my account…

I put a £500 loss limit on my account per month to restrict it, went onto payment history and in the last 30 days I'm £791 down?! Never won a big amount on here either, got £100 once on lock of the Irish but other than that was a waste of time and they've gone over the loss limit, it's ridiculous!

22 March 2023
Unprompted review

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