Don't get lured into their site for their welcome bonus, they don't honour it. They never said I wasn't eligible, I filled all the criteria, yet never got my welcome bonus, not the free bets, nor the... See more
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I have been playing this site for a while now no issues sometimes win sometimes lose payouts are quick one of the better sites I find.
Their welcome bonus isn’t trustworthy. They aren’t helpful on support. I withdrew money after a lengthy live chat trying to get the odds they advertised from link. Dont bother.
Nobody in there right mind should use this site. They throw down your throat safer gambling, if people do arm to themselfs its there fault ladbrokes, last night for me was the last straw, 45 mins in... See more
Company details
Information provided by various external sources
Ladbrokes plc is a British based gaming company. It is based in Rayners Lane in Harrow, London. From 14 May 1999 to 23 February 2006, when it owned the Hilton hotel brand outside the United States, it was known as Hilton Group plc.
Contact info
57/63 Line Wall Road, Gibraltar. , Gibraltar, United Kingdom
- 0800 731 41 71
- care@ladbrokes.com
- www.ladbrokes.co.uk
You should know
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Suspended after winning
I won money on their site, and as soon as I attempt to withdraw it they emailed me saying that the withdrawal failed due to an issue with my bank. I contacted my bank and confirmed there are no issues. I then tried to log back into my account to attempt another withdrawal and can see that it has been suspended. I was told to call the “reactivation line” to deactivate my account. They told me that the account would be reactivated within 24 hours, but that was 4 days ago. Every time I call I am just told “there is a high volume so the process is taking a long time”. They have over £300 of my winnings and will not even update me on what the problem is. This company are nothing but thieves.
Long time customer with Ladbrokes
Long time customer with Ladbrokes. Never had any issues until one day I just randomly have my account closed. With my money still in. Absolute joke, no customer loyalty they literally just want to take your money and run.
Be careful if you make a deposit and…
Be careful if you make a deposit and for some reason it gets declined even if the funds are in your bank. I had a transaction declined and when I checked my bank account it had been taken out and not appeared in my gaming account. Now I am unable to get my deposit back from Ladbrokes as they keep telling me it was a successful transaction.
Be very very careful!
Played all day spent hundreds of pounds…
Played all day spent hundreds of pounds and when the bonus finely came in I got a massive 67 pounds...its a joke...seriously don't waste your time or money and this was on alot of the slot games played...beware
Total Fraud
I only bet small - had two £1.00 wins on 7th Feb. Barrier Peaks at M Rasen, 5/2 win and Holetown Hero at Taunto won 11/8. The returns should have been 5.88 at SP price but they paid 5.20. A rip off of 68 pence. The customer services checked it and said unless i had a grid card they pay you at early prices????
The cycle shows foul play
This is how it goes...bet a small amount (mostly lose) but one or two occasions a year you may be granted access on their database to get a small win. When you do get up to 200 or 300 pounds on slots you will then naturally contiune to play ...but as you change bets or increase or decrease the bet you'll find nothing you do will change the outcome. You will just go down until you reach 0.00. I just had 300.00 and played £2.00 bet...nothing happened in 150 spins...not one bonus came! ...its not random it's them deciding what amount u will be granted and to take it all back if u contiune to play. This has happened 1000s times over the years so the pattern is established....it never changes...you'll also find if u keep a win in your account and go back in to try and play a bit more another time, that held money will be lost...regardless of time, date, month or year nor what game you choose..you will lose it all..nothing will generate....period. its fixed and Ladbrokes getting caught is the only hope
Cave man communication skills
Customer service and risk assessment team have the communication skills of cave men ..
how on earth they get employed in a customer service roll is really scary.
Good look if you get Marie out risk assessment can’t even string a sentence together the dope.
Affordability Checks-What is the point
I enjoy the Ladbrokes site-unlike most punters I steer clear of the electronic slots. How punters expect to win against algorithms set against them is beyond me but that is for another day-I only play sports where I have a choice. I have a very small self imposed limit which I use for fun-I wanted to increase this after a long time to enjoy the Cheltenham Festival. You would think I was asking for a million pound mortgage-Bank Statements-Proof of Income-and I may as well say we are talking about a £25 a week increase-I simply refuse to hand over these sensitive documents-and here is the ridiculous thing-
I have a Ladbrokes shop just a pleasant 15 minutes walk away-no limits-
proof of ID-Proof of income-Proof of savings-not required-
Where on earth is the common sense in that ?
Ladbrokes as went to the dogs and needs…
Ladbrokes as went to the dogs and needs to be closed.spent hundreds on big bass and got 1 scatter on 1 pound bets won 12 pounds and the promotions are a complete joke.
Dear Ladbrokes,no one can get on your…
Dear Ladbrokes,no one can get on your live chat,please update the masses on this complete waste of time...I recommend any new and current customers move to another betting site as Ladbrokes/coral couldn't care less about the customer!
Absalute bollacks played 300+ spins on…
Absalute bollacks played 300+ spins on fishin frenzy the big catch won 8 pound in 5p 10 p £1.50's dropping 1 scatter at a time no chance of bonus in 300 spins scam I know people who are closing account due to the scam on this site I recommend people do same not first time either big bass bonanza is crap no wins at all gold rush bonanza same stay away
Waste of a app!
Ladbrokes don’t have a good Help system and Always crashes mid games and Every bonus free spins doesn’t allow me on that specific game!!
I’m having endless amounts of bad beats…
I’m having endless amounts of bad beats playing poker, never seem to get this much during live games.
One example:
I had a tight image on a tourney BH £5.50. Been folding relentlessly and it was early in the game.
I was UTG and dealt ATs. I raised 5x big blind, (way over normal to demonstrate strength).
Donk calls in late position KJo everyone else folds.
Flop comes: T, T, 8
I overbet the flop 2x pot.
Donk for some reason reraises me x2. I call.
Turn comes a J.
I go all in. Donk calls and then makes another Jack on the river wins the pot.
Now fair enough these things happen but it doesn’t make sense, I’m finding I’m always getting in situations like this where I’m the clear favourite to win but still just not me up losing, I have a whole notepad full of bad beat situations and never seem to get paid off for playing better.
Does anyone else have the same experience ?
It just doesn’t seem legit the rate at which I’m losing, I’m at the point I just expect to lose even if I’m 95% favourite to win on the turn. It’s a joke, don’t play online, play live I get results when I play there, never get anything at Ladbrokes. SCAM.
No joy getting my £100 i won
No joy getting my £100 i won. SO ACCOUNT CLOSED. god it feels good. Very liberating
As casinos go it’s ok
As casinos go it’s ok, had a couple of little wins but some of the games are shocking!!
“Lucky Christmas” I think not, £16 and won .20p no bonus spins.
There’s a lot of the slots really programmed up on the poor reward, that’s what you must remember…. The games are programmed to win and make profit 🤷🏽♀️
Ladbrokes poker absolutely garbage stay…
Ladbrokes poker absolutely garbage stay away from this scam company.
Ladbrokes not paying out prizes won
I played a free instant spin as part of a promotion. It’s a daily spin promotion. When I played on this occasion it landed on 100. I took a screenshot, which is date and time stamped. The arrow landed right in the middle of the 100 section so there can’t be any doubt. Anyway I contacted ladbrokes and included the screenshot. They said I won 3 free spins. I feel cheated. I won fair and square, and the screen shot shows where the arrow landed. Ladbrokes should pay out the prizes they offer. I am a loyal customer, and they should do the right thing and pay what I won.
Im sick to death of this site …
Im sick to death of this site enjoying others far better took myself off for 6 weeks your loss ladbrokes
Can you contact me so we can arrange to…
Can you contact me so we can arrange to pay the money you owe me as I cannot log into my account.
I assume you were not thinking of keeping the money was you?
Regards
Username mat176176
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