Ladbrokes Reviews 

I registered for the free bets this week for Cheltenham, placed a qualifying bet after depositing my money on a football game (lost - fine), free bets awarded. I decided to use Ladbrokes to place my Wednesday bets for the races. Logged in last night to find my account closed and after correspondence with the customer services they claim to have conducted a security assessment and have closed my account, seizing my balance. This is disgusting- I’m a normal person who has used an offer, spent my own money doing so and have now had all of that taken without refund and my bets no longer standing. I can only see this as some kind of scam- advertise free bets then use some kind of excuse to close the account and get out of it, meanwhile receiving monies from customers. Disgusting. Will not let this go, UK gambling commission will be contacted.

They are all ok while you are placing bets and taking your money but as soon as you have to get your money back, they don't want to give it to you.
I have been waiting 2 months now to get my money back and they say that they need a bank statement which I am not going to get as it takes me 2 buses as the branch is 14 miles away and I am not going to ring them as it's a waste of money. I am not either as they suggested opening up a new Email address and setting up a new account with then just to only close the account down. I have given them my account details to pay the money back into, a copy of my passport, but no and now they won't even answer my emails. That Drew that is working for them needs sacking he has been as helpful as a chocolate teapot.
I wouldn't mind it's only for £25 not thousands. They should just pay it back to me and extra to compensate for the inconvenience that it has caused me.
Just don't use them or set up an online account with Ladbrokes they are the worst company in the world. Use Coral instead great customer service there.
I definitely wouldn't recommend Ladbrokes to anyone.

Scam casino slots. Advertised RTP a lie. Dawn of Egypt bonus teased me 83, yes 83 times before I ran out of money. How is that legal? Hours of play & money gone with zero bonus. One day investigations will happen as they will scam the wrong people, & then I hope those responsible will be held accountable. I will be charging back the deposit via my bank as fraud as this is clearly what they are doing. False advertising suggesting it's possible for me to win. My spin history of thousands of spins demonstrates their lies. Statistically impossible.

I went in Ladbrokes shop in Henley on Thames and Jason the only staff member on duty let me go and play fruit machine. After 15 mins I went to the counter. Jason gave me a blank up and down look fo 10 seconds and told me I'm on there security system and he could not serve me! I said that's impossible as I have never been in that shop or any other before! I asked politely to see the picture and he turned computer screen around, I could see it definitely not me, only resemblance was guy on computer was bald like myself. Two young lads then came in and I said to Jason let them look as they would agree its not me! Jason refused and asked me to leave the premises. I'm respectable not aggressive and never been in trouble or refused entry or being removed from any premises up to my age of 56. Jason was pretty rude and made me feel like a criminal. I went outside shop and rang customer services to explain what had happened and vent my feeling of being treated in such a manner. She took my complaint but said I wouldn't recieve any feedback!! I would never go into one of there shops again and would suggest other respectable people boycott if they feel they could also get offended if similar happened. I've never been so insulted in all off my life. I understand shops need security butt a company like ladbookes could have easily realised the picture wasn't me if they had had second opinion or used face recognition software.

I'll never use ladbrokes again, after placing a £20 win on a dog I got my receipt and went back to watch race dog won at 11/4 when I went back for winnings was informed bet wasn't placed in time. I know it was because I had to wait for race to start. What would have happened to my 20 pounds if it had lost
The person on till could have informed me it was void bet before he knew result.

Won money and stopped me from using the sports that I was making money on, always a lot of technical issues and money disappeared from account!

scam site does nothing but take your money i won’t go near ladbrokes again

I did bet on 27/11/2023 in Sunbury-On-Thames and I won my ticket but the Manager who work at the ladbrokes in Sunbury he didn't give me the money from winning ticket. And after day they send the email requirement me some documents and my bank-statement where my money I can bet my ticket. I did send everything but they didn't send me any email back about my money I won or reasons why they not pay me my won ticket. Now is 2 months already.

Ladbrokes 9 / 10
Coral 9 / 10
Paddy Power 8 / 10
Sky Bet 7 / 10
William Hill 0 / 10

Placed a bet on. Quantum casino of £1.40 it showed that it was a ×250 so should of had a £350 pay out my number came in then it shut me out second time these have moved the goalposts to suit them selves

I played deal or no deal 3 boxs all the same amount how is that even possible if the game is random

Poker is a scam! Don’t waste money on Ladbrokes poker. So many bad beats, had a bit luck on footy gambling(at least you can’t fix that) so thought I’d have a game of poker - same old, same old. Chip leaders rewarded with rubbish cards, so many flushes it’s unbelievable, so many runs on cards such as 4/7, mights as well go all in on everything, cos anything goes. Well, there are other gambling sites I can go to, and after 3 games of poker with sh!t beats, I’ve decided to withdraw my money and run. Not be seeing me until algorithm changes

LADBROKES are crooks, they want people to come to there website to sign up and make an account with them, deposit money, but your not allowed to win, if you do then they close your account and take your money off you that you have on your balance, with no warning, so wen I contacted them they just said it’s a irreversible business decision and I won’t get a refund..just because I played slots,had small bets on the sports and won, when isn’t that what they want people to do ? Is play there games online, but because I won I get my money taken off me and my account closed..if there not prepared to lose like the punter is why they in this business

Your FOBT's are an absolute disgrace! £1000 in today playing £1/2 spins for the sum total of about 4 bonuses paying dismal amounts!

They took money from my account for no reason and ignore all my emails I send them. Don't know why it's legal for these companies to scam you

Spent £110 in 15 mins on goonies hey you guys £1 spins zero bonuses most win was £6 thanks ladbrokes for the hard lesson time to rejoin gamstop and delete my ladbrokes account 😀 scam site!! No real chance of winning anything good steer clear!!

ladbrokes online Not too bad an online bookie however theres a few things that really could do with improvement and it surrounds their "free games"

Firstly "slot rivals" be it normal or the "Fanzone version"
The game is billed as "play against other players"
When in fact you never play against other players it is ALWAYS bots (painfully obvious bots too)
As they always target you no matter what the other "BOT/Players" have within the last few seconds. Plus the get chests / balls etc when you have no chance.
It is painfully obvious that it has already been decided before you start if your going to get a prize or not.
This is fine, but come on Ladbrokes be honest
And Hungry Bear gaming the creaters of this platform - stop trying to pass it off as something it is not.
The bots use other players names from across different platforms (And you never see those players on the leaderboard)

Secondly the fanzone golden balls thing (nice idea, but you never win ever)

On the plus side, theres some really good things like spins and horses and Fanzone odds for your favourite team which I really enjoy.

(Just wish the free spins etc was on a larger variety of slots, I know how much slots are a rip off but do like to have a go with the "free spins" etc - occasionally will have a proper flutter on them if the slot looks fun - the free spins help me see how entertaining they are, which is why I think you should open them up to a greater variety)

If i could give minus stars i would.
I was blocked and blacklisted from their site and all their sister sites.
For what?
I have no idea.
Apparently it was a business decision and no one can direct me to someone who can help me.
I never even made a transaction on the site.
After many protracted and down right patronising tweets no one can give me any information apart from its from a non customer facing part of the company and their God like presence makes decisions about peoples lives.
Ive never used a site like this before and certainly will steer well clear of this scam site.
Bunch of jokers.

Never pay out in the online slots, it's a rarity in comparison to other sites, agree with all of the other reviews this company is all take and no give. Play elsewhere, probably more chance of winning the lottery millions than with these scammers.

the company changed beyond recognition and became just a gang of thieves. I've been a customer for several years and what I've seen in recent months is bad, I can't help but call them legal thieves is right on place.