KOI Footwear Reviews 

Quick delivery. Beautiful shoes. Excellent sale price. Would definitely recommend.

I ordered online and after two weeks of the tracking not changing statuses, I sent an email requesting info on my delivery date. It took two or three days for them to respond with an apology, state that the order HAD left the warehouse and that clearly something was wrong so they offered to send a replacement or opt for a refund

Wanting the product, I requested a new shipment. After three days of no response to that, I sent a follow-up email, to which they replied 2 days later with a quick "apologies for the mishap, here is your refund".

Why even offer me the option of you are going to refund me? I was disappointed TWICE.

Not to mention the slowness in customer service.

My daughter loves her KOI unchained belt monster boots, they arrived quickly and in perfect condition. The box is also covered in amazing artwork and adds to the product. The boots are well made and exactly as shown on the website. Very happy daughter even though she’s now nearly six foot in them!

Great affordable shoes

Great shoes. Quite comfy. Fit and finish is great.

Love shopping here for the product authentic materials and long lasting merchandise

Fantastic quality and style

I ordered the most beautiful pair of Mary Jane's on sale. I have just gone back to work and they were my celebration gift to myself. Unfortunately they never arrived and when I got in touch there were no more of the shoes in my size to replace them 😭 I can't fault customer service they immediately refunded me but I am totally gutted to have not got my perfect beautiful shoes 😢

fast delivery, high-quality products

Love the spiked shoes and if it was just them I would have given a five but, haven't worn the 3 other pairs I bought yet but if the first pair are anything to go by it'll be a five all the way. Will come back and edit when I do. Great service and prices (bought in the sale and a proper bargain too)

Absolutely love my boots and can't wait to give them their maiden voyage at Shambala Festival in August. They fit extremely well, are comfortable and arrived beautifully packaged. Thank you.

I love the shoes I got, because you can’t find the jelly shoes anymore in the United States. I just wish they were more squishy where your foot sits. It hurts your foot after a while and I don’t like wearing socks with sandals.

I love my shoes, theyre my favourite especially since i am obsessed with Rats. Delivery and dispatch were fast and arrived in great condition

I have ordered from Koi twice now and both times I was really happy. Unfortunately my first pair of Mary Janes broke after heavy use, and me refusing to unbuckle my Mary Janes when taking them off and putting them on, which resulted in the strap ripping at the base where the elastic is. This was clearly mostly my fault. My other pairs of shoes have been great and have not shown any damage. Considering the price they're absolutely worth getting! I also love the inclusive sizes compared to other places.

Love them.
Easy to deal with great items good quality 100/100

Prompt dispatch of my order, great communication from dispatch through to delivery of the item. The product itself was the greatest surprise - perfect for the intended use and offered at an incredible price. The careful packaging of the item meant it was received in pristine condition!

Shipping was fast, all the shoes fit and are comfortable. Overall, very happy.

It’s made my granddaughters birthday very special she loves the shoes

Amazing alternative shoes

Fast. Great product.