Knights Professional Services Reviews 934

I challenged Rachel (Byles) to close this purchase within 4 weeks on the run to Xmas. Not only did she and Knights achieve this they did a thoroughly professional job and were demanding on my behalf to offer the necessary protection
Great job
Thanks
Mike Fraine

I can only give a very positive review for Knights Solicitors. Unfortunately l don't live in the UK, but without having to fly over, Knights handled everything very professionally and were an unbelievable help for me living so far away. Very friendly, helpful and very professional, they were a great help to me in my difficult time...... a million thanks to all at Knights, especially to Jordan Oakes and Zoe Parry!
Graham Hillier.

Nam at knights took over our conveyancing after knights bought the solicitors we chose mid-way through our process. He continued the process seamlessly and of anything accelerated it with his excellent communication. Couldn't have been happier with him towards the end of the process, very available on the phone and responsive to emails.

We have worked with Rachael Billam and her team for 11 flat sales over the past 2 years. We have been extremely happy with their professionalism, friendly communication and the speed at which they work. They regularly update you on costs incurred and progress of the sale and always respond to emails and phone calls quickly and politely. We definitely would recommend them to anyone who requires their services.

I instructed Knights for two significant family matters over 2022-2023, paying over £60,000 in legal fees. Originally they estimated about £20k. While the legal work was competent, the way they handled billing and debt collection was deeply disappointing.
After informing them in June 2023 that I could no longer afford to continue due to financial hardship, I later disputed a final invoice. Despite four separate requests over several months for an itemised breakdown - standard professional courtesy - Knights refused to provide one until I was forced into court proceedings.
The itemised bill was eventually provided within court papers. This meant litigation was necessary simply to obtain information I was entitled to as a client.
Following judgment, I received no written notification and proactively contacted both Knights and the Court trying to establish payment details. Despite this, High Court Enforcement was instructed, adding £414 to a £968 dispute.
For a firm that had already been paid £60,000+, pursuing aggressive debt collection against a client who had clearly communicated vulnerability and was actively trying to pay felt unnecessarily punitive.
I expected better from a firm of Knights' standing. If you're considering instructing them, get fixed quotes in writing and monitor costs closely - mine tripled from the original estimate.

Shona and her team have been very good and helpful from the start.....
Quick response to emails and keeping us updated

Rachael, Dagmara and the rest of the team at Knights handled our recent purchase of a house in York with professionalism, kindness and amazing attention to detail. Throughout the entire process, all of our questions were answered and we were kept updated despite a significant time difference. We won't hesitate to use them again and you shouldn't think twice! Thanks again everyone!

Rachel Byles of Knights in Newcastle under Lyme acted for me on a probate sale of my mother’s house. She was very efficient, professional and proactive through-out, despite the other solicitors involved being very slow and failing to communicate. I would certainly recommend her. You might pay more for the service but it is worth it. It’s unfortunate that not everyone operates in the same way which can mean that the process is still stressful.

Knights were able to step in after we were let down by previous solicitors 6 weeks into our purchase. Our solicitor Sarah-Louise was informative, friendly, helpful and communicative throughout and she managed to get us over the line by Christmas despite the initial delays by the previous solicitor. Fee wise it is much more expensive than other companies hence 4 stars not 5, but in fairness we got a very good service and timely completion was the end result. Would highly recommend

Louise and her team helped us sell a flat with lease issues and then the purchase of a building plot and a associated development plan.She was brilliant at guiding us through all the complexities that were involved and at finding solutions to any issues that arose during the process.She responded quickly to emails and phone calls which was very reassuring for us and gave us the confidence to get the deal completed.

The team at Knights made a tricky house sale for an elderly relative a much smoother experience than expected. Despite a few issues getting communication back from our freeholder in a timely manner, the Knights team showed great tenacity and persistence in delivering the sale on time. Thank you so much.

Very good efficient service.
I would certainly recommend Knights to friends and colleagues.

Genuinely amazed how quick & smooth the entire conveyancing process was with Knights—huge thanks to Rachel & Lauren who worked my case. Highly recommend.

Thank you to Associate Imran Dean who has dealt with our conveyancing with professionalism, efficiency, patience and understanding. I recommend him very highly and will ask him to help us again in the future. Sandy, Ley Hill, Bucks.

Extremely helpful and very willing to go the extra mile! Would highly recommend.

First class service …. Expedited the sale of my home and purchase of my new home with commitment and efficiency. Despite the complexity involved it was managed by Chris Brierley and his team with the utmost care and attention to detail. He took time to ensure I understood the nuances of the contract which was extremely helpful.

This is the absolute worst law firm in the universe. This lousy firm has proven to be the most incompetent group of liars in the world. The handling of my grandmothers estate has been horrendous ...

I wanted to take a moment to express my sincere appreciation for the outstanding service provided by Knights during the recent purchase of our home.

From start to finish, Imran Dean demonstrated exceptional professionalism, efficiency, and attention to detail. Communication was clear and timely throughout the process, and every query was handled with patience and expertise. Despite the usual complexities of property transactions, he ensured everything progressed smoothly and kept us fully informed at every stage.

Isaac Peirson and Kelly Hulme in the Finance team were truly exceptional.
Their proactive approach and commitment to safeguarding our interests gave us complete confidence. We truly felt supported and reassured during what can often be a stressful experience.

I would highly recommend Knights to anyone seeking reliable, knowledgeable, and client-focused conveyancing services. Thank you for making this milestone such a positive experience!

I'd like to thank Kirsten, Ben and the team at Knights for delivering a truly outstanding service.

Whilst working to an incredibly tight deadline, they were able to get everything sorted for me to move into my new home. As a first time buyer on a shared ownership property, they made the experience simple and easy to understand, guiding me through every stage.

Because of the tight deadline, they were always on the ball, being one step ahead to always chase whoever was falling behind. Their communication is fantastic, and they were happy to pick up the phone whenever I had any questions.

With a very tight few days until the deadline, they worked tirelessly to get everything sorted so that everything was convenient for me.

I couldn't ask for a better experience as a first time buyer, and want to commend Kirsten and Ben for providing a stellar experience.

Kirsten has made the entire process effortless from start to finish. She explained everything clearly, kept me updated at every stage and always responded quickly, especially when something was urgent. Her professionalism is outstanding and she is genuinely the best solicitor I have worked with. This is my third property purchase and I have never experienced such efficiency. I highly recommend Kirsten and her team for anyone looking for a smooth buying or selling process. She turns a stressful experience into something manageable and straightforward.