Emma Walker-D'Cruze handled my side of the sale of a jointly owned property for me following divorce. She was quick, to respond and the team at Knights communicated hours worked and charges throughout... See more
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Knights is unique in the UK legal and professional services sector and we are redefining our industry. Continuing to increase our geographical coverage and build the scale of our operations, we have become one of the largest collaborative professional services teams in the UK through our strong culture and corporatised model, meaning Knights is now increasingly becoming recognised as the business of choice for more clients and professionals. Pioneers for a new type of professional services business; we operate a unique and proven model which has created a strong and resilient platform for growth. We continue to make good progress against our vision of leading the regional market in the UK, consistently delivering high quality services to our clients across an ever-increasing range of services and sectors. More than 1,100 professionals now work as one team offering a distinctive blend of local knowledge aligned with national capability and presence to deliver a premium client experience.
Contact info
The Brampton, ST5 0QW, Newcastle-Under-Lyme, United Kingdom
- 0344 371 2562
- enquiries@knightsplc.com
- www.knightsplc.com
Replied to 82% of negative reviews
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Probate and selling of my late parents property
Brilliant with dealing with my late parents estate, and the selling of the property. Oliver Nelms and Rachael Burrows were brilliant in keeping us up to speed on everything

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Fantastic experience with Knights…
Fantastic experience with Knights whilst working on a lease extension. Kerianne, Mollie and the team were extremely professional throughout and kept us informed at every stage of the process. They made the whole process feel straightforward and stress-free. We would highly recommend their services to anyone looking for reliable legal advice.

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Fantastic Service
I was absolutely delighted with the experience of working with Knights on a recent house purchase/sale... Lauren was fantastic throughout the process... proactive, as well as very responsive, nothing was too much trouble... highly recommend !...

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House sale
I have been very impressed with the Knights team lead by Sally Peake and the support and professionalism that they have shown while handling the sale of my property. Sally and her team, particularly Louise and Hannah, have guided me through the process and have been very proactive in their help to progress the sale. I cannot recommend them enough.

Reply from Knights Professional Services
Selling our property
We recently sold our property in a very tough market and this is the second time we have worked with Laurence Warnell. He is thorough, fast, honest and straightforward. Marina Beilby was also excellent who shares the same qualities. Our buyer's solicitors were frustratingly poor and Laurence and Marina were resilient, they stayed positive and moved things along carefully and professionally. We will work with them again at any time.

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Reply from Knights Professional Services
First time Buyer
Had a fantastic experience with Minal Shah and Ayesha Rizwan Mohamed at Knights with the purchase of a first property. Very professional services, responsive and reassuring at every step. Fees may be slightly higher than other solicitors but totally worth it for the peace of mind. Would highly recommend.

Reply from Knights Professional Services
I had an excellent experience
I had an excellent experience with Knights Solicitors and couldn’t recommend them highly enough. From start to finish, the service was professional, efficient, and reassuring. They took the time to explain everything clearly, kept me well informed throughout, and always responded promptly to any questions I had.
Their attention to detail and genuine commitment to achieving the best outcome made a stressful situation much easier to deal with. It’s clear they really care about their clients and take pride in their work. I would not hesitate to use Knights Solicitors again in the future and would confidently recommend them to anyone needing reliable legal support.

Reply from Knights Professional Services
Impressive service
I highly recommend Katrina Allen and Louise Nunns and colleagues in the Leeds office who were exceptional in their professionalism and responsiveness.
Katrina always went the extra mile and was a breath of fresh air after the lacklustre and slow service we experienced with another firm when buying and selling a previous property. We liked her approachability and friendliness and willingness to quickly answer all questions that concerned us.

Reply from Knights Professional Services
always providing a first-class service…
Received a superb level of service from Jamie Noel and Susie Preston on the sale of our house. It was not without complications yet Jamie navigated them with great skill and reassurance, always keeping us totally informed and updated. Jamie and Susie were always incredibly professional, attentive and quick to respond to any query whether by phone or email. Jamie also kept us informed at all times with regards to costs so there were no surprises when we completed. I've been using Knights for many years and wouldn't consider going anywhere else. They always provide a first-class service.

Reply from Knights Professional Services
Sent nasty letter to me on behalf of landlord
Sent a letter to me on behalf of my landlord SNG threatening legal action for repair works that were delayed to be carried out even though the repair was already booked in.
Rathar than mediating, the law firm sent an unsigned letter threatening and intimidating me to comply which came across as coercive and unfair considering my health issues.
Though my landlord were in the wrong and later apologised for the letter, the apology should have come from the law firm for acting on false information from my landlord.
Still no apology from them.

Reply from Knights Professional Services
We worked with knights on selling our…
We worked with knights on selling our property which was a bumpy road and fell through 4 times before finally closing in Dec. Nick and Linda were wonderful to work with throughout- patiently guiding us through the process and reassuring us. We really felt like they were on our team and no question was a stupid question. We would definitely use them again.

Reply from Knights Professional Services
Expedient and approachable
All staff kept me in the loop and suggested options where issues arose.
I have used Knights twice (for assisting me with probate and for the sale of an inherited property) and I have found them expedient and approachable.

Reply from Knights Professional Services
Recommended
Very straightforward and easy to deal with. Emma and Jasmin in the Chelmsford office made the whole probate process including house sale as straightforward as possible. Practical advice was forthcoming and questions were always answered promptly. I would recommend them.

Reply from Knights Professional Services
Imran Dean and his team where the most…
Imran Dean and his team where the most incredible communicators, very efficient and timely. Also super impressive was the way Imran always made himself personally available - nothing was too much trouble. This team also highlighted how bad the team on the other side were ! Absolutely first class service. Highly recommend!

Reply from Knights Professional Services
Very helpful
Very helpful, friendly and always available to speak to.

Reply from Knights Professional Services
Very Efficient and Professional
We had a very professional service from Louise and Hannah. Everything went smooth sailing and will be happy to do business with Knights Professional Services again in our next projects.

Reply from Knights Professional Services
I had a great experience working with…
I had a great experience working with Knights who I found to be very communicative keeping me informed every step along the way. They were happy to talk me through parts of the process that I wanted to better understand and I had confidence in everything they were doing on my behalf.
I would definitely use the team again.

Reply from Knights Professional Services
Delivered thoroughly on time in full
I challenged Rachel (Byles) to close this purchase within 4 weeks on the run to Xmas. Not only did she and Knights achieve this they did a thoroughly professional job and were demanding on my behalf to offer the necessary protection
Great job
Thanks
Mike Fraine

Reply from Knights Professional Services
I can only give a very positive review…
I can only give a very positive review for Knights Solicitors. Unfortunately l don't live in the UK, but without having to fly over, Knights handled everything very professionally and were an unbelievable help for me living so far away. Very friendly, helpful and very professional, they were a great help to me in my difficult time...... a million thanks to all at Knights, especially to Jordan Oakes and Zoe Parry!
Graham Hillier.

Reply from Knights Professional Services
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