Kitchen Makeovers Reviews 

453
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 329 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making the entire process smooth and pleasant. The service provided is frequently described as excellent, with many appreciating the high-quality products and superb workmanship that transforms their kitchens beautifully. People also highlight the company's efficiency, tidiness, and clear communication throughout the project, ensuring a stress-free experience. Reviewers frequently mention the reasonable and competitive pricing, making the overall experience excellent value for the quality received. However, some customers also noted minor snagging issues or damage that required replacement, which were generally resolved quickly.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, expertise,... See more

Service

People report positive experiences with service, often describing it as professional, efficient, and friendly... See more

Product

Reviewers highlight positive aspects of product, with many expressing delight with their new kitchens,... See more

Quality

Consumers find quality to be positive, with many reviewers highlighting the use of quality products,... See more

Price

Users describe positive interactions with price, often highlighting that quotes are very reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience with Nikola and his team. We had all the doors, plinths, side panels and a carcass replaced in a large kitchen plus the replacement of an integrated freezer. At all stages of the proj... See more

Rated 5 out of 5 stars

We underwent a partial kitchen makeover, as our units were still in good condition. New worktops,sink & taps, gas hob, & integrated fridge. Sales person Andy came out and explained the process, and we... See more

Company replied

Rated 5 out of 5 stars

From the first visit I felt comfortable. Craig listened to me & gave me all options available. There was no hard sell which I really appreciated. The kitchen fitter was amazing. He has done an absolut... See more

Company replied

Rated 5 out of 5 stars

Very happy with this company. Telephoned Richard he was very polite and professional and arranged an appointment to suit me. When he came he was very informative and didn't try to sell me something... See more


Company details

  1. Kitchen Remodeler
  2. Kitchen Supply Store

Written by the company

We specialise in delivering cost-effective and reliable kitchen renovation services to give your home a fresh new look. Our team is dedicated to modernising kitchens with high-quality workmanship at an affordable price. Whether you're looking to update your kitchen's design, improve functionality, or enhance its overall aesthetic, our renovation services are tailored to meet your needs. With our attention to detail and commitment to customer satisfaction, we strive to provide a hassle-free experience from start to finish. Let us transform your kitchen and bring your vision to life!


Contact info

4.8

Excellent

TrustScore 5 out of 5

453 reviews

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1-star

No recent history of asking for reviews

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4.8

All reviews

(453)

330 reviews in the last 12 months

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Rated 5 out of 5 stars

Partial makeover

We underwent a partial kitchen makeover, as our units were still in good condition. New worktops,sink & taps, gas hob, & integrated fridge. Sales person Andy came out and explained the process, and we chose our replacements. We brought our own plug in electric oven & replacement handles to save on costs. Tony the fitter done a cracking job on the insulation. His workmanship was second to none. Would highly recommend Kitchen Makeovers (Stourbridge).

5 June 2026
Unprompted review
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Reply from Kitchen Makeovers

Thank you so much for this brilliant review! We are absolutely delighted to hear how pleased you are with your partial kitchen makeover, and it is great to see how much of a difference upgrading the worktops, appliances, and sink can make when the original units are still in good condition.

Andy will be pleased to hear that his guidance helped you choose the perfect replacements, and it's fantastic that you were able to keep costs down by sourcing your own oven and handles for us to fit.

I will be sure to pass your high praise onto Tony, he takes immense pride in his craftsmanship, so he will be absolutely chuffed to hear that you found his workmanship second to none. Thank you for highly recommending the Stourbridge team, and enjoy your fresh new kitchen space!

Rated 5 out of 5 stars

A good company to deal with

We found Kitchen Makeovers a very professional, reliable and flexible company to deal with. The work undertaken was of a high standard and a few slight adjustments we required were fixed with willingness. All the personnel involved did a splendid job and we are very happy to recommend the company to anyone considering a kitchen makeover.

10 May 2026
Unprompted review
Rated 3 out of 5 stars

Kitchen looks good.

Kitchen looks good.
Worker was quite slow and messy

23 March 2026
Unprompted review
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Reply from Kitchen Makeovers

Thank you for taking the time to share your review. We are pleased to hear that you are happy with the final look of your kitchen and that it looks good.

However, we are sorry to hear that the installation process didn't run quite as smoothly as it should have, and that you found the fitter to be slow and untidy. We pride ourselves on clean, efficient workmanship, so we will certainly feed this back to the team to ensure our high standards of cleanliness and speed are consistently met.

We really appreciate your feedback, as it helps us improve the experience for future customers. Enjoy your new kitchen!

Rated 5 out of 5 stars

Wonderful service from start to finish

Wonderful service from start to finish. At the initial site visit they listened and talked through what we needed, giving us a range of options to choose from to make sure we ordered exactly what we wanted. The fitting guys were professional throughout and made a great job of what they did. The plumber also went the extra mile to adapt the existing pipework to fit the new sink and again did an excellent job of the work. Cannot praise them highly enough. Excellent work at a very reasonable price ! Highly recommended.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic professional service with outstanding results!

The whole process from start to finish was fantastic. Harpenden Makeovers have such a great team from the designer Colin who came up with some great ideas to improve the look of our kitchen to Joel the fitter who was meticulous in his workmanship. Joel was super tidy and a pleasure to have in your home over the week. Aaron the quartz polisher was also great and the over all finish of the kitchen is beyond what we expected.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

The communication from start to finish was fantastic. Frank was a complete perfectionist and we couldn't be more happy with our kitchen. I also liked how neat and tidy the house was left each day and on completion. Finally Frank gave a timeline and stuck to it, even when it meant he had to stay longer into the evening.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Good price

Good price, lovely people involved from sales to fitting- no quibble with changing doors that were damaged- all round fantastic service and gorgeous kitchen. Very happy

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Very professional service, great expertise on fitting everything was done with great attention to detail the work was fully assessed and completed ahead of time. Our fitter Was excellent, he consulted with us throughout the process to ensure we were happy with everything. There was no mess at the end of each day and his workmanship was tidy and clean, he even had his own pop up gazebo to work under in bad weather. Overall the whole process was excellent, far better than any showroom kitchen, good value quality products. Would absolutely recommend 100% this company above all others.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Shocking service

Shocking service ! My mother had an appointment on 15th May 2026 with a rep from Reading. He visited her at her new Park Home she had just moved into. She has downsized from a 4 bed house & wanted to use some of the money to put a new kitchen in.
He was not over friendly & made some comment about her place being small. He did not bring any samples of work tops with him & didn't ask her what she would like in her new kitchen. He just measured what was there.
He said the quote would be with her the following week & to this day 3rd June she never heard from the company again. What a disgusting way to treat a customer !
She has now ordered with Joe's Doors & they were absolutely brilliant arriving with samples & very attentive. Her new kitchen has cost £11,500 so Kitchen Makeover's have lost a bit of money due to their unprofessional service. NO I would not recommend their services.

2 July 2026
Unprompted review
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Reply from Kitchen Makeovers

We are incredibly sorry to read about your mother's experience, as this certainly does not reflect the attentive service we pride ourselves on.

We have investigated the delay with Frank and our Reading team. It appears the hold-up was caused by a delay in receiving specialist overlay pricing from a third-party stone supplier. Frank was chasing them as recently as Friday to try and get this wrapped up for her, but we let ourselves down by not keeping your mother informed while we waited. We are truly sorry for leaving her in the dark.

Regarding Frank’s visit, he is usually known for his thoroughness, but we take your feedback seriously and will be speaking with him about how the appointment was conducted. We always want our customers to feel excited and supported when planning a new kitchen, regardless of the size of the project.

While we are sad to have missed out on working with her, we are genuinely glad to hear she has found a solution she is happy with for her new home. If she would still like to see the completed layout and quotation Frank was preparing, we would be more than happy to send it over.

Rated 5 out of 5 stars

I’m very happy with the quality

I’m very happy with both the quality of work and the customer service of the team. I highly recommend this company.

3 June 2026
Unprompted review
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Reply from Kitchen Makeovers

Thank you so much for the wonderful review! We are absolutely delighted to hear that you are happy with both the quality of our workmanship and the service from the team. Knowing that you would highly recommend us means the world to everyone here. Enjoy your updated space!

Rated 5 out of 5 stars

Robert worked hard to make a good job…

Robert worked hard to make a good job of our kitchen refurbishment. We are pleased with the finished product.

11 May 2026
Unprompted review
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Reply from Kitchen Makeovers

Thank you so much for your review! We are absolutely delighted to hear that you are pleased with your kitchen refurbishment. Robert is a brilliant asset to our team, and we will be sure to pass on your kind words about his hard work. Thank you for choosing us to transform your space!

Rated 5 out of 5 stars

Frank at Kitchen Makeovers (Reading)…

Frank at Kitchen Makeovers (Reading) has been great and we would thoroughly recommend him to other people. Right from the start, communication by email has been easy and the process, from initial visit to kitchen completion, has gone smoothly. Frank is hardworking, friendly and polite and the standard of his work is extremely high; it is clear he takes pride in what he does. We are delighted with the quality and appearance of our finished kitchen makeover!

1 June 2026
Unprompted review
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Reply from Kitchen Makeovers

Wow, what an incredible review! Thank you so much for taking the time to share your experience. Frank is a fantastic part of the Reading team, and we are absolutely thrilled to hear how much you appreciated his hard work, friendliness, and attention to detail. He truly does take immense pride in his craftsmanship, and it's wonderful to know the entire process went so smoothly from start to finish. We hope you love spending time in your beautiful new kitchen!

Rated 5 out of 5 stars

A Beautiful New Kitchen from Kitchen Makeovers…

My experience with Kitchem Makeovers was faultless from start to finish.
Bill listened to all my ideas and using his expertise made it happen.
Pete and Bill worked tirelessly (in the hottest week of the year) to ensure it was finished in the given timeline.
The materials and appliances are all top quality and the attention to detail and finishing touches make for a beautiful result.
The kitchen was left spotlessly clean and all rubbish was cleared away.
If you're looking for a kitchen makeover I cannot recommend this company highly enough.
Thanks Bill and Pete.

25 May 2026
Unprompted review
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Reply from Kitchen Makeovers

Thank you so much for this wonderful, detailed review! We are absolutely thrilled to hear that your experience with us was faultless from start to finish. Bill and Pete are an incredible team, and they will be chuffed to bits to read your kind words—especially about them working tirelessly through that heatwave to keep everything on track!

We always aim to combine our customers' ideas with our expertise to create something special, so it is fantastic to know you are delighted with the top-quality materials, appliances, and finishing touches. Thank you for highly recommending us, and we hope you thoroughly enjoy your beautiful new kitchen!

Rated 5 out of 5 stars

From start to finish everything was…

From start to finish everything was done promptly, professionally and reasonably priced.
Kitchen is looking like new

18 May 2026
Unprompted review
Kitchen Makeovers logo

Reply from Kitchen Makeovers

Thank you so much for the fantastic feedback! We are absolutely delighted to hear that you found our service prompt, professional, and reasonably priced—that is exactly what we strive for. There is nothing better than seeing a kitchen looking brand new again. Enjoy your updated space!

Rated 5 out of 5 stars

A great company!

A great company!

From the start to finish Ben and Rob (the fitter) have been very professional. Ben returned to us 3 times when we were choosing the new doors, worktops, and sink. He was patient with us and very knowledgeable, nothing was too much trouble. Rob the fitter was punctual, hard working and very skilled. We have had a few doors which needed to be re-placed due to minor damage, which again was sorted out quickly by Ben.
We are very pleased with our new kitchen and would recommend Kitchen Makeovers (Southampton).

29 May 2026
Unprompted review
Kitchen Makeovers logo

Reply from Kitchen Makeovers

Thank you so much for taking the time to share your experience with Ben and Rob! We are absolutely delighted to hear how pleased you are with your new kitchen. Ben always aims to be as patient and helpful as possible during the design process, so it’s brilliant to know his knowledge and visits helped you get the perfect look.

We pride ourselves on how we handle things if a minor issue arises, so we are really glad Ben was able to get those replacements sorted quickly for you. Rob will also be thrilled to hear your kind words about his craftsmanship and punctuality. Thank you for the wonderful recommendation for our Southampton branch!

Rated 5 out of 5 stars

Excellent service and results

Our whole experience has been great. From choosing colours and styles to the kitchen being completed, the process has been so smooth and easy. William gave good advice in the planning stage, and the work was carried out in time and with minimal disruption. William took great care to ensure that we were 100% happy with the final result and we are delighted with the new look kitchen. All in all, a very positive experience-thank you Kitchen Makeovers and William!

28 May 2026
Unprompted review

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