King Billy Casino Reviews 

770
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quick withdrawal processes and fast payouts. Reviewers frequently highlight the helpful and friendly customer service, often describing it as top-tier. Some users also enjoy the website's design and wide game selection. However, some customers noted significant issues with slow withdrawal processes and technical problems. Many also report difficulties with account verification, leading to suspensions or permanent closures after deposits. Conversely, a portion of people felt dissatisfied with unhelpful customer service. Repeated concerns exist regarding refund requests, with users struggling to retrieve funds or facing denials.

What people talk about most

Payment

Customers had ambiguous experiences with payment, with some reporting smooth and fast withdrawals, often... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some customers praising the fast, lovely, and... See more

Website

Users describe ambiguous interactions with the website, with some reviewers praising it as a top online... See more

Service

Customers consistently note ambiguous experiences with service, with some describing it as fast, friendly,... See more

Refund

Consumers find refund experiences to be negative, with many reporting difficulties in getting their money... See more

Reviews shaping this summary

Rated 4 out of 5 stars

One of my go to’s. Win in decently regular intervals, good rtp and usually decent sized wins for deposit amount. Never usually wait much more than 30 minutes maybe an hour for my withdrawal to be in m... See more

Company replied

Rated 4 out of 5 stars

Been playing online for a while and tried many casinos . It doesn't take long to realise some are just taking all ya money . King Billy has proven they are legitimate . I had a good win and as they to... See more

Company replied

Rated 5 out of 5 stars

I have so much fun on this casino and the bonuses and the terms of conditions for the bonuses are just phenomenal. Kingbilly has Fast withdraws and customer service is just top tier. Highly recommend!... See more

Company replied

Rated 5 out of 5 stars

I was skeptical at first, i have never had much with online casinos. I thought i would try my luck with King Billy Casino. Thankfully i did, great games, support is very helpful and a unique theme. I... See more


Company details

  1. Online Casino or Bookmaker
  2. Casino

Written by the company

Play long and prosper! 4 years in operation. 5.000+ games. 7 languages. 12 international awards. 20+ payment methods. 650.000+ players worldwide.


Contact info

3.5

Average

TrustScore 3.5 out of 5

770 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(770)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

17k cash out on a Friday night and was…

17k cash out on a Friday night and was in by Monday morning 10;30 am !! Niiice one

25 March 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Samuel,

Congratulations on your impressive win! We're delighted to hear that your withdrawal experience was swift and efficient, allowing you to enjoy your winnings without delay. Thank you for choosing King Billy Casino, and we look forward to providing you with more exceptional experiences in the future. If you ever need assistance or have any questions, our team is here to help. Enjoy your winnings!

Long Live Samuel!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Absolutely great casino!

Great casino! Amazing selection of slots and super fast withdrawals!

24 March 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Elias,

Thank you for your kind words! We're delighted to hear that you've enjoyed the selection of slots and found our withdrawal process to be fast. If you have any questions or need assistance in the future, don't hesitate to reach out.

Long Live Elias!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Great game selection and service

23 March 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Daniel,

We're thrilled to hear that you've enjoyed our game selection and service at King Billy Casino! Thank you for choosing King Billy, and we look forward to welcoming you back for more fun and excitement!

Long Live Daniel!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Great place to play and win.

14 March 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Shayne,

We're thrilled to hear that you've had a positive experience at King Billy Casino! Thank you for choosing us as your gaming destination. If you ever need assistance or have any feedback, feel free to reach out to us.

Long Live Shayne!
Long Live King Billy!
Play long and prosper!

Rated 1 out of 5 stars

Very dishonest

On the live game roulette table which say maximum bit $4000 and is adjusted by each casino on the game provider, I placed $2000 bet and it removed my bit message coming up "exceeded my personal preference limit" which I did not set any limits and it was a winning bet too. after asking the agent on the chat about the issue telling me oh the limit is only $1500 and I asked why they did not adjust the limit on the table and he says oh it's the game provider's setting and I said I have played on other casinos and each casino can adjust their limit on the game provider's table and they came up with more excuses . I'm not sure how this casino got such a high ratings for nothing. They removed my winning bet and they were not even willing to pay for the rest of the winning even which it was $1500 according to their own limit even. Their limit not accurate on the games and very small. This casino should not be operating in my opinion. Every one stay away from this place for sure

11 March 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Dear Mo,

We sincerely apologize for the inconvenience and frustration you experienced regarding the betting limits on our live game roulette table. Our team strives to provide a seamless and enjoyable gaming experience for all our players, and we regret that we fell short of your expectations in this instance.

We understand your concerns about the discrepancy between the displayed maximum bet and the actual limit set by our casino. We will review our processes and communication with the game provider to ensure that such issues are addressed promptly and accurately in the future. Kindly note, that in such case, bet limits stated in our T&C prevail.

Please rest assured that we take your feedback seriously, and we will use it to improve our services. If you have any further questions or concerns, please don't hesitate to reach out to our support team. We appreciate your understanding and hope to have the opportunity to regain your trust in the future.

Thank you,
The King Billy Team

Rated 1 out of 5 stars

Scam alert

I put in a withdrawal for $20 yesterday and they are saying there is no record of it and the money is not in my account to play. SCAM ALERT THEY STEAL YOUR WINNINGS. I won $41.04 and you steal $20..Liars

3 March 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Dear Wendy,
thank you for leaving your feedback. Please be informed, that the account under provided details does not show any withdrawal requests. You are also welcome to check the transaction history on your profile or request it per E-Mail.

Thank you,
The King Billy Team

Rated 5 out of 5 stars

Fast withdrawals

Fast withdrawals, customer service extremely helpful and fast solving any issues. I’ve played at King Billy for a few years now I’ve never had a withdrawal not pay. This is the only place I play

1 March 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Andrew!

Thank you for your loyalty and for sharing your experience with us! If you ever need assistance or have any questions, please don't hesitate to reach out. We're here to ensure that you continue to enjoy your time at King Billy!

Long Live Andrew!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

No major issues overall

No major issues overall. Fast deposits w/ credit card and crypto. Withdrawals within 2 hours with crypto. Make sure to do full account verification before you get too serious. Can take a very long time.

3 March 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Paul,

Thank you for sharing your experience with us! We're pleased to hear that you've had smooth and fast transactions with both deposits and withdrawals, especially with crypto. If you ever need assistance or have any questions, please feel free to reach out. We're here to ensure that you continue to enjoy your time at King Billy!

Long Live Paul!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Always greats games

Always greats games, service and experience with KB

27 February 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Chris,

Thank you for your kind words! If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to ensure that you continue to enjoy your time with us!

Long Live Chris!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Having a good win and the very easy and…

Having a good win and the very easy and simple withdrawl process.

21 February 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Amanda,

Congratulations on your win! We're delighted to hear that you found our withdrawal process easy and straightforward. Thank you for choosing to play with us, and if you have any questions or need assistance in the future, please feel free to reach out. We're here to ensure that you continue to have a great time with us!

Long Live Amanda!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Fast withdrawal

There a lot of games and the withdrawal is very fast!

20 February 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Kaye,

Thank you for choosing to play with us, and if you ever have any questions or need assistance, please don't hesitate to reach out. We're here to ensure that you continue to have a fantastic gaming experience with us!

Long Live Kaye!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Kingbilly is LEGIT

Kingbilly is LEGIT! Best perks, quickest withdrawals. Great VIP program! Online agents are always available.

15 February 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Darcy,

Thank you for your trust and positive feedback! We appreciate your support and look forward to continuing to provide you with excellent service.

Long Live Darcy!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Always a reliable withdrawal process

Always a reliable withdrawal process, never a bad experience

13 February 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Tamika-Lee,

Thank you for your feedback! We're delighted to hear that you've consistently had a reliable withdrawal experience with us at KingBilly.

Long Live Tamika-Lee!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Incredibly fast processing of…

Incredibly fast processing of withdrawals!
Instead of days like some sites, I received my winnings within mere hours 😊👍

9 February 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Carolyn,

We're thrilled to hear about your positive experience with our withdrawal process! At King Billy, we understand the importance of timely withdrawals, and we're dedicated to providing our players with a fast and efficient experience.

Long Live Carolyn!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Good

.got with withdrawal

9 February 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Naomi,
congratulation with your recent withdrawal!

Long Live Naomi!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Excellent

Excellent, fast, and friendly service. The withdrawn time is within two hours and the experience at king billy is amazing.

3 February 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Violet,

Thank you for your kind words! We're thrilled to hear that you've had an excellent experience with our fast and friendly service at King Billy Casino.

Long Live Violet!
Long Live King Billy!
Play long and prosper!

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