Really good customer service, they will help you with any of your dilemmas in a polite manner. I really like this booking site.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service fast payments the reason for only 3 stars is that you cant watch the races on desktop. Upgraded to 5 stars having been contacted by Bet Bright they told me to install firefox and the... See more
Company replied
Poor and sadly the same as most of the other online outfits. Initially thought they were different and something fresh in the market but ...oh dear. I joined Feb 17 and have made deposits of £1450 a... See more
Company replied
Customer services are excellen and super quick to respond. They have some fantastic offers and also exclusive offers that have arrived by e mail and not appear on the site. 100 percent cashback on lo... See more
Company replied
Company details
Information provided by various external sources
BetBright brings the excitement of betting to you through our unique sports and casino betting service available online via desktop, mobile and tablet devices. 18+
Contact info
Heather House, Heather Road, Sandyford Industrial Estate,, D18 X2P7, Dublin, Ireland
- +44 (0) 800 011 9630
- support@BetBright.com
- www.betbright.com
Really good customer service
Really good customer service, they will help you with any of your dilemmas in a polite manner. I really like this booking site.
SHI-T LIKE THE REST OF THEM
SHI-T LIKE THE REST OF THEM, BUT OU GOT NAILED MB WISE LOL, CU-NTS
Really sad to see them go
Really sad to see them go, they were one of the best bookies.
Sad to see them go
Was a fantastic company, great offers and products. Staff always very helpful, listened to their customers and considered them one of my top choices. Kudos guys.
Awful
Great COMPANY are BETBRIGHT Until you want to withdraw and then It develops Into an awful! , Tedious! , Long and drawn out affair.
Good at taking your cash but like trying to get blood from a stone when you want a pay out..
Just like Betway they have a great…
Just like Betway they have a great review and pay people to write positive feedback for them and get any bad comments removed. Where are all the PR runts now?
How's that's worked out? How's the unemployment queues
Shows how easily this platform is manipulated
Not that it matters now as they’ve been…
Not that it matters now as they’ve been sold - however going forward....
You should know that Betbright are completely incompetent. Compliance set my deposit limit to £2k a month in March 2018. I asked them in Feb 2019 why I’ve been able to deposit nearly 5k or more some months? They then suspended my account pending investigation.
The investigation found that they had accidentally set it as a weekly deposit limit of £2k and not the monthly. At this point I’d deposited £44k in a year instead of the maximum £24kni should have been allowed if compliance had done their job properly.
They refunded me £8k. I have no idea where they got that figure from but apparently take withdrawals into account even though regardless the maximum I should have been allowed to get on my account was £24k in this period. I think I was down £19k at this point. I asked for my other £11k and they just said that a thorough investigation was done and I wouldn’t be getting anything else!
So to summarise, please avoid these schoolboys. They are incompetent and your money is not safe!
BetBright Have Gone Bust
Here's a review I posted for BB last year. I hope some of you took my advice and stayed well clear of them.
27 Feb 2018
Complete waste of time
I'm a small stakes customer and after reading about the 100% deposit bonus I thought I'd give BetBright a try. So I could have more bets and my money would last a bit longer I deposited the maximum amount £100 & BetBright added another £100. I understand you have to bet so much before the bonus is added to your cash and that is totally acceptable because some people would just deposit and then try to withdraw the bonus and their own deposit. I like to have an interest in NH racing so I opened an account to actually BET not to mess around. So when I went to place my first bet of only £8 EW on a horse priced at 7/1 running at Sandown I was offered only £1.47. I then went to place a £3 Win bet on a 10/1 shot and they would only allow me £1.27. Totally ridiculous! How can they call themselves a bookmaker if they don't take even small bets. I've placed 100s of bets a year like this with Bet365 with no problems at all. Ive now put in a withdrawal "request" for my £100 without placing a single bet. Before I closed my account I was sent a number of emails encouraging me to play in their casino. I'll say no more!!
My advice is don't waste your time, like they wasted mine, by opening an account with BetBright.
I m sure people can draw their own…
I m sure people can draw their own conclusions from all the 5star reviews from people with Just the one review. We're not stupid
I got restricted after a handful of bets and had to send in ridiculous amount of identification in just to get my money back after being restricted
Before this I kept getting calls trying to get me to bet with them. Calling me to let know the football season was starting etc. Cold calling from bookies is a new low
The prices are poor as well check oddschecker and rarely make the top section of odds.
This is all factual so no reason why this should be removed though no doubt they'll lodge a complaint.
It's a shame instead of having a full pr team on here they can't instead take a decent bet or go Best odds on comparison sites

Reply from BetBright
Good games
Good games, payout efficiently but must be easier going with failed bonuses.
would definitely suggest them as a company.

Reply from BetBright
Honestly the is best bet site i have…
Honestly the is best bet site i have ever seen.Reliable,100%. Thank you betbright. I believe betbright will go to an extra level. I really feel good betting with you.

Reply from BetBright
yes beacause it has all my old and new…
yes beacause it has all my old and new favourits on here this is one casino that never got rid of all the old good slots to replace the new ones like other casinos have

Reply from BetBright
Great value offers and helpful customer…
Great value offers and helpful customer service

Reply from BetBright
Excellent customer service
Excellent customer service, helpful staff.

Reply from BetBright
Warning
Warning - Do not bet on their website using a mobile device. Cash out option is shown as a big icon which can accidentally be triggered when scrolling on your phone. Any decent Bookmaker would give you a second option to confirm your decision but not these guys. Hit the option once and you've cashed out as per their terms and conditions so give them a swerve.

Reply from BetBright
Wow another company that restricted me…
Wow another company that restricted me after 5 bets with a great rating
Please don't tell me that's it's an anomaly as you have all these 5* ratings. I was told you pay £10 to customers to leave a good review. What on earth would people sign up to praise you for no good reason. Very very suspicious
These people have just gone onto here and signed up just to give you a great review
Very suspicious. Makes a mockery of the site doesn't it. Have they been asked? Are they fake? questions need asking especially when you compare the ratings to other bookmakers on here. Every bookmaker is rated badly but somehow you're rated great
Your prices are below average and your free bet has so many hidden extras on I gave up.
You restricted me after half a dozen bets and made me jump through hoops to get my money withdrawn. That's not what I call great.
This is a genuine review and if you try and remove it I'll complain to Trust pilot and also tell all of all social media about the what some may call fake ratings. The biggest online bookie 365 is rated bad on here but you're rated great. I guess they've not got people deleting bad comments... no way is this acceptance

Reply from BetBright
Betbright casino slots
Betbright casino slots, unless you like bonuses smaller than your bet size I’d run from here fast , I’ve been a member a long time I’ve deposited many times , today is my very last time ,ive had many longs breaks and now I remembered why lol the site is pure vile alongside 888 you get no fun no RTP no nothing . I’m writing this as there’s only betting reviews...... stay away my slot buddies fact......... RNG HAHAHA well the pathetic RNG needs to take a look at my RTP LOL I MEAN pull the other one you could say I’m a professional gambler as I play everyday without fail I’m a member of over 50 casinos and all I’m saying is my personal experience with betbright.if you don’t believe me try them yourself 👍..............re edited NOW EVERYBODY READ THERE REPLY TO ME AND THEN READ THE VERY NICE CHAP UNDERNEATH I REALLY DO FIND THIS VERY VERY CONTRADICTING .THERE ACTUALLY WRITING THERE THEY GIVE AWAY FREE BONUSES THEN LOW AN BEHOLD IT DOEST EXSIST AFTER THE POOR CHAP UNDERNEATH DEPOSITS 700£ IN 1 WEEK HAHAHA laughable at the very very highest level now I’ve watned you before I’ll do it again there’s thousands of better casinos betsites etc trust me these are at the very bottom end of the scale 2/10

Reply from BetBright
Decent with quick pay outs and odds but…
Decent with quick pay outs and odds but they need to wait till 3pm every day before they process your withdrawal. The worst thing is how tight they are with free bets, 3 grand I bet this month and they think it's acceptable to offer me a £5 free bet .

Reply from BetBright
Bright are a shining light.
I have only used Betbright a couple of times I love playing blackjack and occasionally have a punt on the horses. The blackjack platform loads extremely well and the graphics and all round playing experience is a delight. I have to say initially on the very first deposit I won and the withdrawal took some time to return to my account. Since then I have won and deposited and withdrawn via PayPal and I have to say they are very efficient.
Phone support are helpful but I believe they only operate till 10pm in a supportive role. I spoke to an adviser on the phone about a withdrawal and she told me it would be in my PayPal account by 3pm. That's pretty efficient I know Sky betting are leading the way in terms of getting withdrawals back quickly to customers but 6 hrs is pretty good.
So yes my advice deposit via PayPal you are nearly there Betbright but so far I have enjoyed my gaming experience with you.

Reply from BetBright
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







