Really pleased with the service. Ordered a gift which unfortunately arrived broken. When I contacted Kilts Wi Hae, Lindsay kindly responded immediately and sent out a replacement with no questions ask... See more
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Company details
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Top selection of kilts for hire and onsite kiltmaker for all your kilt requirements. Stunning gift shop, stocking unique gifts, jewellery & watches. Plenty of free parking
Contact info
Scotstown Road , AB21 7PP, Newmachar, United Kingdom
- 01651869339
- sales@kiltswihae.co.uk
- www.kiltswihae.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 24 hours
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Great service.
Visited the shop to look at pocket watches, then we ordered one online,it arrived within 2 days, great service, brilliant shop with fantastic range of gifts.
EXCELLENT COMPANY,EXCELLENT SERVICE,
Order was sent very quickly and I was informed when dispatched and tracking details. Item delivered within two day via Royal Mail tracked.
I ordered pewter cuff links of Viking long boats.
They were boxed beautifully and were of excellent quality.
Bought as a gift for my son to wear on his wedding day in October this year.
I know he will love them and wear them on many future occasions.
Would not hesitate to buy from this company again.
Thank you
Dragon glass set
Very impressed with service. Had a query sent an email answered very promptly. When glasses arrived very very impressed, even better than the picture on line. Would definitely recommend.
I asked for extra large size size they…
I asked for extra large size size they just come over my Knee.Like a bigger turnover for garters.57 pou is I paid for my kilt hose.

Reply from Kilts Wi Hae
Very impressed with this company
Very impressed with this company. Replied to an enquiry very fast and were so very helpful. The item ordered was of exceptional quality and the customer service second to none. Highly recommended 👌
Great products good service
Very quick delivery
Very quick delivery. I ordered a highland cow keyring and it is really beautiful and high quality.
I will definitely shop here again
Highly recommend this company
Highly recommend this company. The item I purchased is beautiful, very well made and as described. Excellent service and very fast with shipping.
Great company!
Fabulous and individual gift, beautifully made with accompanying information to tell its story. Delivered very quickly and frequent updates on progress.
Beware of ordering what you haven't actually seen.
I ordered a quaich from Amazon and when it arrived l saw from packaging that it came from Kilts Wi Hae. The quaich received was not the one ordered. Because l was pushed for time l contacted Kilts Wi Hae directly who seemed happy to deal with the problem without going through Amazon. I was asked to return the incorrect quaich then the correct one would be sent. I did this, including a note that originally, postage and packaging was free. This return was now costing me. I did then receive the correct quaich but it was dented. I rang again and was asked to email a picture. I emailed 3 but was asked to send more as the dent could not be seen. I then received an email stating that another quaich would be sent to me, could l then return the faulty one.
The 3rd quaich also had a slight dent, but in the spirit it being 'a hand crafted item' and with time running out, l chose to accept it. (I have since noted that the quaich is also slightly mis-shapen, not round.) When l returned the 2nd quaich l again included a note stating that these returns were costing me money which l would like to be refunded. I have received no acknowledgement to this after more than a week.
The best kilt shop in Scotland
The welcome we receive as we stepped theough the door almost sold us before we even saw the stock! The customer service is the best you could wish for, the kilts and accessories are of the highest quality nothing was too much hassle. I wouldnt dream of even trying another kilt shop after our experience here. Lindsay really made our experience fun and so easy. Kilts wi hae are simply the best.
Great product fast delivery.
Beautiful shop with so many gift ideas …
Beautiful shop with so many gift ideas staff are very helpful
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