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Kilts Wi Hae Reviews 

654
•
TrustScore 4.5 out of 5

4.7

Shopping & Fashion
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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that they are very pleased with the service and overall purchasing process. Customers frequently praise the exceptionally fast delivery times, noting that orders arrive promptly, safely, and always in wonderful condition. People also deeply appreciate the high quality of the products, mentioning wonderful items, beautiful designs, and a genuinely smooth shopping experience. However, some reviewers were not happy with receiving damaged items, expressing clear frustration over broken goods, bent bowls, and slow support responses.

What people talk about most

Product

Customers had positive experiences with product, often highlighting great quality, excellent prices, and... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast and prompt shipping times. Reviewers report... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with well-made items that match the... See more

Service

People report positive experiences with service, highlighting prompt, efficient, and friendly assistance... See more

Staff

Reviewers mention positive feedback about staff, highlighting amazing advice, outstanding service, and a team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really pleased with the service. Ordered a gift which unfortunately arrived broken. When I contacted Kilts Wi Hae, Lindsay kindly responded immediately and sent out a replacement with no questions ask... See more

Rated 5 out of 5 stars

Great communication ad customer service. I loved that I could pick up the phone, and speak to an actual human being for help and advice. We now have the perfect beautiful high quality item for my... See more

Rated 5 out of 5 stars

Great might be over egging it but the delivery of my book relating to the history of the GREAT MUIR CLAN was delivered in a timely manner and did not disappoint. Not exactly up there with climbing M... See more

Rated 5 out of 5 stars

There was a little snag initially with the order. However after reaching out to them, they respond quickly and politely. I received my package in perfect condition. Not only was the product exactly... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Top selection of kilts for hire and onsite kiltmaker for all your kilt requirements. Stunning gift shop, stocking unique gifts, jewellery & watches. Plenty of free parking

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

654 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(654)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service and product

Excellent service, item well packaged for transport and delivered swiftly. The item (pewter drinking glass) is absolutely beautiful, of high quality and the detail on the pewter motif is stunning.

19 May 2024
Rated 5 out of 5 stars

Red wallet

I bought one of the same about seven years ago, unfortunately the centre zip broke. I was given a different beautiful leather one for a gift, this is a lot bigger and heavy. So I have put it in the cupboard and was so delighted to see the same one that I had previously was still available. I love it .

1 May 2024
Rated 5 out of 5 stars

Beautiful glass

Beautiful glass, perfect gift for my brother. Arrived rapidly and in one piece, thanks to the care taken to package securely.
I’m truly delighted with it.
Thank you.

5 April 2024
Rated 5 out of 5 stars

Very helpful and friendly kilt hire shop

Very helpful and friendly kilt hire shop in New Machar. The staff couldn't have been more helpful! Definitely worth the trip out of Aberdeen as a much more customer friendly alternative to the main stream kilt hire shops in town.

24 February 2024
Unprompted review

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