Kiddies Kingdom  Reviews 

33,201
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 3,268 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the rapid and efficient delivery service, often receiving orders sooner than expected. Many people appreciate the competitive pricing and excellent value, noting products are accurately described and of high quality. The ordering process is generally easy, supported by helpful customer service and clear communication regarding updates. However, some customers noted significant delays in receiving orders, with communication about these delays sometimes being unclear or inaccurate. A few also experienced issues with faulty products, reporting difficulties with returns or refund processing, and occasional delivery problems like damaged packaging or late express deliveries.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many praising the speed and efficiency of their... See more

Product

Customers consistently note positive experiences with product, often praising the quality, value, and... See more

Order

Customers had positive experiences with order, often praising the ease of the ordering process and quick... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent condition and good... See more

Price

People report positive experiences with pricing, often finding products at brilliant and competitive rates,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Arrived within the time advised the only thing I marked it down for was communication after the order was placed. Coincidentally after I reached out for an update I received an email saying my purchas... See more

Company replied

Rated 5 out of 5 stars

The website is easy to use and the pricing competitive (even more so with the free delivery, which was super rapid). The item came quickly and is as described. We’d done lots of research before s... See more

Company replied

Rated 5 out of 5 stars

I was amazed by how quickly the nursing chair I ordered was delivered. I chose to purchase from Kiddie’s Kingdom because they had the chair I wanted at the cheapest price due to a 10% off promo they w... See more

Company replied

Rated 5 out of 5 stars

Ordered a replacement mattress for my Chicco next to me Wednesday evening, arrived today less than 48 hours later. I was a little unsure of what to expect from reading other reviews but was perfectly... See more

Company replied


Company details

  1. Baby Store

Written by the company

At Kiddies Kingdom, we believe every family deserves the very best start. Since 1985, we’ve been proudly supporting parents across the UK, helping to create safe, stylish, and happy spaces for little ones to grow. Over the years, we’ve built a reputation for choice, quality, and value — and for always going the extra mile for our customers. Our impressive 9,000 sq ft showroom is a place to explore, test, and compare products in person, with expert staff on hand to offer guidance and advice. Behind the scenes, our 50,000 sq ft of warehousing means we can keep an extensive range in stock and ready for fast delivery, so you never have to wait long for the things you need most. Because we’ve nurtured strong partnerships with leading nursery brands for decades, we’re able to bring you exclusive deals and one of the widest selections in the industry — from essential everyday items to the latest innovations in baby care. Whether you’re preparing for your first newborn or adding the finishing touches to a growing toddler’s room, Kiddies Kingdom is here to make every stage of your parenting journey easier, more exciting, and more memorable.

Key Highlights

Written by the company

50,000 Sq Ft of Stock Ready to Go
Over 10,000 products from 170+ trusted brands, all under one roof.
Same-Day Dispatch
Place your order before 3pm and we’ll send it out the very same day.
Free, Convenient Delivery
Enjoy free delivery with a 1-hour timeslot sent via SMS. Plus, the option to re-arrange with ease.
365 Day Returns
Shop with complete confidence — return your items any time within a full year!
Price Match Guarantee + 15% Off
We won’t just match the best price you find — we’ll beat it by 15%!
Friendly Expert Advice
Our knowledgeable team is here to help — call us on 01924 439049.
35+ Years of Experience
Established in 1985, we’re one of the most trusted names in the nursery industry.

Fast & Free Shipping!

Next Day Delivery | No Cost | Hassle Free

Live stock levels means if a product says 'in stock' on our website, then you can rest assured that the item is in our warehouse ready to go and can be with you within 24 hours. Super fast shipping, with SMS updates and 1 hour timeslot for delivery!

Contact info

Unlock Big Savings Today!

Take an Extra 5% Off with Code: EXTRA5

4.4

Excellent

TrustScore 4.5 out of 5

33K reviews

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4.4

All reviews

(33,201)

3,019 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient, Quality, Reasonable

Efficient delivery of quality product at a good price

9 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Tom,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were happy with the efficient delivery, quality of your product, and the value for money you received. We always aim to provide a great experience from ordering through to delivery, so it is fantastic to know we met your expectations.

Thank you for choosing Kiddies Kingdom and for your kind feedback. We really appreciate your support and hope to assist you again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Good price, great delivery

When I ordered it to arrive the next day. I was very impressed that I was given just 1 hour window when the delivery would be made. It arrived within the time scale. The driver and colleague offered to bring the boxes in for me. Very polite young men. Car seats are exactly as described.

17 July 2026
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Reply from Kiddies Kingdom

Hi Linda,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were happy with the price of your car seats and the service you received from our delivery team. We understand how valuable clear delivery updates are, especially when arranging your day around a delivery, so it is great to hear that the one-hour delivery window and communication helped make the process smooth.

We are also pleased to hear that the delivery arrived within the expected timeframe and that our delivery team were polite and helpful when bringing your boxes inside. We will be sure to share your kind comments with the team.

Thank you again for choosing Kiddies Kingdom. We hope you are very happy with your new car seats and we look forward to assisting you again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 1 out of 5 stars

I still haven’t recieved my order

I still haven’t recieved my order. They were late sending it out and now dpd are late delivering it.

16 July 2026
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Reply from Kiddies Kingdom

Hi Craig,

Thank you for taking the time to share your experience with us.

We are sorry to hear that your order has not reached you as expected and we understand how disappointing it is when there are delays with receiving your delivery.

Having reviewed the tracking information, we can see that DPD attempted delivery, however, there was no one available to accept the parcel at the time. The delivery has now been rescheduled and is due to take place today.

We appreciate your patience while this is being completed and hope your order arrives with you shortly.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 4 out of 5 stars

Communication

Arrived within the time advised the only thing I marked it down for was communication after the order was placed. Coincidentally after I reached out for an update I received an email saying my purchase was ready to be dispatched. After that it arrived via DPD as expected .

9 July 2026
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Reply from Kiddies Kingdom

Hi Kerri,

Thank you for taking the time to share your experience with us.

We are delighted to hear that your order arrived within the advised timeframe and that your delivery with DPD went smoothly.

We also appreciate your feedback regarding our communication. We're sorry that you felt you needed to contact us for an update before receiving your dispatch notification. Customer feedback like yours is invaluable, and we're continually looking at ways to improve our communication throughout the ordering process to ensure our customers feel informed every step of the way.

Thank you again for your balanced and thoughtful feedback, and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great fast delivery

Great fast delivery

14 July 2026
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Reply from Kiddies Kingdom

Hi Shona,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were happy with the fast delivery service you received. We always aim to make the ordering and delivery process as smooth and efficient as possible, so it is great to know your experience was a positive one.

Thank you for choosing Kiddies Kingdom and for your kind feedback. We really appreciate your support and hope to assist you again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Excellent service

Excellent service. Highly recommend this company.

8 April 2026
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Reply from Kiddies Kingdom

Hi ,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you received excellent service and that you would recommend Kiddies Kingdom. Providing a positive experience for our customers is very important to us, so we really appreciate your kind words and support.

Thank you for choosing Kiddies Kingdom. We look forward to assisting you again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Fantastic experience with Kiddies…

Fantastic experience with Kiddies Kingdom. I ordered a car seat for my grandson.
They replied to an order query quickly and it was resolved perfectly.

The car seat is great quality and value.
Can’t recommend this company enough.

9 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Sarah,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you had a fantastic experience with Kiddies Kingdom and that we were able to assist with your order query quickly and efficiently. We always aim to provide helpful support and resolve any questions our customers may have, so it is great to know this was handled to your satisfaction.

We are also pleased to hear that you are happy with the quality and value of your grandson’s car seat. We really appreciate your kind recommendation and your support.

Thank you for choosing Kiddies Kingdom. We hope your grandson enjoys his new car seat and we look forward to assisting you again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Fabtastic Service

The website is easy to use.
The customer service is absolutely fantastic, so polite and extremely helpful and reassured me of my order. The communication I recieved from Kiddies Kingdom was great too.

7 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Kelly,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you found our website easy to use and that you received fantastic service from our team. Providing polite, helpful support and keeping our customers updated throughout their order journey is something we always aim for, so it is wonderful to know you felt reassured and well looked after.

We really appreciate your kind comments regarding the communication you received from Kiddies Kingdom and your support.

Thank you for choosing Kiddies Kingdom. We look forward to assisting you again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Very easy ordering site

Very easy ordering site. Delivered earlier than stated and left where I asked. Love the colour and very comfy. Well padded. Easy to loosen and tighten straps. A fab buy.

6 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Amanda,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you found our website easy to use and that your order arrived earlier than expected. It is great to know that the delivery instructions were followed and that your item arrived safely.

We are also pleased to hear that you are happy with the colour, comfort, and quality of your purchase. Your feedback regarding the padding and easy-to-adjust straps is fantastic, and we are glad it has been such a great buy for you.

Thank you for choosing Kiddies Kingdom and for sharing your kind feedback. We hope you continue to enjoy your purchase and look forward to assisting you again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great car seat at a great price

Great car seat at a great price. Super fast delivery.

15 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Amanda,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you are happy with your car seat and that you found it to be great value for money. It is also fantastic to know that your order arrived quickly, as we always aim to provide an efficient and reliable delivery service for our customers.

Thank you for choosing Kiddies Kingdom and for your kind feedback. We hope you continue to enjoy your purchase and we look forward to assisting you again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Excellent service and speedy

I have purchased both of my children’s car seats from Kiddies Kingdom and had excellent experiences both times. They were dispatched straight away and both delivered the next day with notifications updating me every step of the way and arrived well packaged.

15 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Demi,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you have chosen Kiddies Kingdom for both of your children’s car seats and that you have had excellent experiences on both occasions. It is wonderful to know that your orders were dispatched quickly, delivered the following day, and that our delivery updates kept you informed throughout the process.

We are also pleased to hear that your items arrived well packaged and in great condition. Providing a reliable service from ordering through to delivery is something we always strive for, so your kind feedback means a great deal to our team.

Thank you again for your continued support and for choosing Kiddies Kingdom. We look forward to assisting you again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Amazing experience!

Great quality item and the customer service team were excellent with a query to do with delivery as well!

8 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Matthew,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you had an amazing experience with Kiddies Kingdom and that you are pleased with the quality of your item. It is also great to know that our Customer Service Team were able to assist with your delivery query and provide the support you needed.

We always aim to make sure our customers feel supported throughout their order journey, so your kind feedback means a great deal to us.

Thank you for choosing Kiddies Kingdom and for sharing your experience. We really appreciate your support and hope to assist you again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great project & express delivery

Great project & express delivery

15 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Sara,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you are happy with your purchase and that your order arrived quickly with our express delivery service. We always aim to provide a smooth and efficient experience from ordering through to delivery, so it is fantastic to know we met your expectations.

Thank you for choosing Kiddies Kingdom and for your kind feedback. We really appreciate your support and hope to assist you again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

The item arrived the day after ordered

The item arrived the day after ordered, instead of the expected 3-5 working days. Really good.

14 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Charles,

Thank you for taking the time to share your experience with us.

We are delighted to hear that your order arrived sooner than expected and that you were pleased with the speedy delivery. We always aim to get orders to our customers as quickly as possible, so it is great to know your item arrived the day after ordering.

Thank you for choosing Kiddies Kingdom and for your kind feedback. We really appreciate your support and hope to assist you again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Kept me up to date with delivery and…

Kept me up to date with delivery and was here in just a few days. Loved the product I brought , looked even better than more expensive ones ive seen but got it for a bargain. Can't wait to try it out once baby is here!

14 July 2026
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Reply from Kiddies Kingdom

Hi Nicole,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were kept updated throughout the delivery process and that your order arrived within just a few days. It is fantastic to know that you are so pleased with your purchase and that you found it to be great value for money.

We love hearing that your item exceeded your expectations compared to more expensive alternatives, and we hope it will be a wonderful addition ready for when your little one arrives.

Thank you for choosing Kiddies Kingdom and for sharing your kind feedback. We wish you all the best for this exciting time and hope to assist you again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Quick delivery

Quick delivery

7 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Lauren,

Thank you for taking the time to share your experience with us.

We are delighted to hear that your order arrived quickly and that you were pleased with our delivery service. We always strive to ensure our customers receive their orders as promptly as possible.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Excellent good quality

Excellent good quality

14 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Kelly,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you are so pleased with the quality of your purchase. Providing high quality products that our customers can rely on is something we always strive for.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Excellent items and service thank you…

Excellent items and service thank you highly recommend.

13 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Lorna,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were so pleased with both your purchase and the service you received. It's wonderful to know that everything met your expectations and that you would highly recommend us.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Speedy delivery.

Speedy delivery.

13 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Courtney,

Thank you for taking the time to share your experience with us.

We are delighted to hear that your order arrived quickly and that you were pleased with our speedy delivery service. We always aim to get our customers' orders to them as quickly and efficiently as possible.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great company

Great company, fast delivery, better product!

6 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Sikander,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were pleased with your purchase, our fast delivery, and the overall service you received. It's wonderful to know that the product exceeded your expectations and that you had such a positive experience shopping with us.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

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