Kiddies Kingdom  Reviews 

33,189
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 3,268 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the rapid and efficient delivery service, often receiving orders sooner than expected. Many people appreciate the competitive pricing and excellent value, noting products are accurately described and of high quality. The ordering process is generally easy, supported by helpful customer service and clear communication regarding updates. However, some customers noted significant delays in receiving orders, with communication about these delays sometimes being unclear or inaccurate. A few also experienced issues with faulty products, reporting difficulties with returns or refund processing, and occasional delivery problems like damaged packaging or late express deliveries.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many praising the speed and efficiency of their... See more

Product

Customers consistently note positive experiences with product, often praising the quality, value, and... See more

Order

Customers had positive experiences with order, often praising the ease of the ordering process and quick... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent condition and good... See more

Price

People report positive experiences with pricing, often finding products at brilliant and competitive rates,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Arrived within the time advised the only thing I marked it down for was communication after the order was placed. Coincidentally after I reached out for an update I received an email saying my purchas... See more

Company replied

Rated 5 out of 5 stars

The website is easy to use and the pricing competitive (even more so with the free delivery, which was super rapid). The item came quickly and is as described. We’d done lots of research before s... See more

Company replied

Rated 5 out of 5 stars

I was amazed by how quickly the nursing chair I ordered was delivered. I chose to purchase from Kiddie’s Kingdom because they had the chair I wanted at the cheapest price due to a 10% off promo they w... See more

Company replied

Rated 5 out of 5 stars

Ordered a replacement mattress for my Chicco next to me Wednesday evening, arrived today less than 48 hours later. I was a little unsure of what to expect from reading other reviews but was perfectly... See more


Company details

  1. Baby Store

Written by the company

At Kiddies Kingdom, we believe every family deserves the very best start. Since 1985, we’ve been proudly supporting parents across the UK, helping to create safe, stylish, and happy spaces for little ones to grow. Over the years, we’ve built a reputation for choice, quality, and value — and for always going the extra mile for our customers. Our impressive 9,000 sq ft showroom is a place to explore, test, and compare products in person, with expert staff on hand to offer guidance and advice. Behind the scenes, our 50,000 sq ft of warehousing means we can keep an extensive range in stock and ready for fast delivery, so you never have to wait long for the things you need most. Because we’ve nurtured strong partnerships with leading nursery brands for decades, we’re able to bring you exclusive deals and one of the widest selections in the industry — from essential everyday items to the latest innovations in baby care. Whether you’re preparing for your first newborn or adding the finishing touches to a growing toddler’s room, Kiddies Kingdom is here to make every stage of your parenting journey easier, more exciting, and more memorable.

Key Highlights

Written by the company

50,000 Sq Ft of Stock Ready to Go
Over 10,000 products from 170+ trusted brands, all under one roof.
Same-Day Dispatch
Place your order before 3pm and we’ll send it out the very same day.
Free, Convenient Delivery
Enjoy free delivery with a 1-hour timeslot sent via SMS. Plus, the option to re-arrange with ease.
365 Day Returns
Shop with complete confidence — return your items any time within a full year!
Price Match Guarantee + 15% Off
We won’t just match the best price you find — we’ll beat it by 15%!
Friendly Expert Advice
Our knowledgeable team is here to help — call us on 01924 439049.
35+ Years of Experience
Established in 1985, we’re one of the most trusted names in the nursery industry.

Fast & Free Shipping!

Next Day Delivery | No Cost | Hassle Free

Live stock levels means if a product says 'in stock' on our website, then you can rest assured that the item is in our warehouse ready to go and can be with you within 24 hours. Super fast shipping, with SMS updates and 1 hour timeslot for delivery!

Contact info

Unlock Big Savings Today!

Take an Extra 5% Off with Code: EXTRA5

4.4

Excellent

TrustScore 4.5 out of 5

33K reviews

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4.4

All reviews

(33,189)

3,000 reviews in the last 12 months

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Rated 1 out of 5 stars
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Leah,

Thank you for taking the time to share your feedback.

We’re sorry to hear that you have not yet received your order. We have looked into this and can see that your order was placed on Sunday and was dispatched on the next working day. Your order is currently due to be delivered today.

We understand how important it is to receive your items as expected, and we hope this arrives with you shortly.

If you require any further assistance, please do let us know and we will be happy to help.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great service

Great service, delivered on time

15 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Jolita,

Thank you for taking the time to share your experience with us.

We’re delighted to hear that you received great service and that your car seat arrived on time. We always aim to provide a reliable and efficient service, so it’s wonderful to know this was your experience.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We hope you and your little one enjoy your new car seat, and we truly appreciate your support.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

A small issue when ordering but was…

A small issue when ordering but was very quickly resolved.

20 July 2026
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Reply from Kiddies Kingdom

Hi Hilary,

Thank you for taking the time to share your experience with us.

We’re pleased to hear that although there was a small issue with your order, our team was able to resolve this quickly for you. We always aim to provide helpful support and make sure any concerns are dealt with as smoothly as possible.

Thank you again for your feedback and for giving us the opportunity to resolve this for you. We truly appreciate your support and hope to assist you again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Supportive and quick!

Fast response and resolution to an order issue. Felt like a highly valued customer. Would recommend to other parents / expectant parents.

18 July 2026
Unprompted review
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Dan,

Thank you for taking the time to share your feedback with us.

We’re pleased to hear that our team was able to respond quickly and resolve the issue with your order. Providing helpful and efficient support is something we always strive for, so it’s wonderful to know that you felt valued throughout your experience.

Thank you again for your kind words and for recommending us to other parents and expectant parents. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Fast delivery, Good price.

I have ordered tutti bambini chest of drawers. It was in a better price then any other website online. Delivery was fast.
It came in a damaged box, but luckily the item looks untouched. Didn't assemble it yet. Overall very good experience except the delivery.

10 July 2026
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Reply from Kiddies Kingdom

Hi Desi,

Thank you for taking the time to share your feedback with us.

We’re delighted to hear that you were pleased with the price of your Tutti Bambini chest of drawers and that your order arrived quickly. We always aim to offer great value alongside a reliable service, so it’s lovely to hear this was your experience.

We’re sorry to hear that the packaging arrived damaged, although we’re pleased that the item itself appears to be unaffected. We will continue to share feedback with our delivery partners to help ensure orders arrive in the best possible condition.

Thank you again for choosing Kiddies Kingdom. We really appreciate your support and hope you enjoy your new purchase.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Quick delivery

Quick delivery, no issues

17 July 2026
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Reply from Kiddies Kingdom

Hi Karolina,

Thank you for taking the time to share your experience with us.

We are delighted to hear that your order arrived quickly and that everything went smoothly with no issues. We always strive to provide a fast, reliable service, so it's wonderful to know we met your expectations.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Child seats were excellent value and…

Child seats were excellent value and delivered promptly. Couldn't ask for more!

10 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were pleased with the value of your child seats and that they were delivered promptly. We always aim to offer competitive prices alongside a fast and reliable delivery service, so it's wonderful to know we met your expectations.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Super fast delivery no complaints

Super fast delivery no complaints

10 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Sarah,

Thank you for taking the time to share your experience with us.

We are delighted to hear that your order arrived so quickly and that everything went smoothly. Providing a fast and reliable delivery service is something we always strive for, so it's wonderful to know we met your expectations.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Very good communication from kiddies staff very happy couldn't fault them x

Product came as described ias t was out of stock at time I ordered but was kept informed and update while waiting stock 😀 came soon as possible in stock

17 July 2026
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Reply from Kiddies Kingdom

Hi Sonya,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were happy with the communication provided by our team and that you were kept updated while waiting for your item to come back into stock. We understand how important it is to receive regular updates when waiting for a product, and we are pleased that we could keep you informed throughout the process.

It is also great to hear that your product arrived as described and that you were happy with your purchase once it became available. We really appreciate your patience while stock was replenished and your kind feedback regarding the service you received.

Thank you again for choosing Kiddies Kingdom. We look forward to assisting you again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Efficient, Quality, Reasonable

Efficient delivery of quality product at a good price

9 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Tom,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were happy with the efficient delivery, quality of your product, and the value for money you received. We always aim to provide a great experience from ordering through to delivery, so it is fantastic to know we met your expectations.

Thank you for choosing Kiddies Kingdom and for your kind feedback. We really appreciate your support and hope to assist you again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Good price, great delivery

When I ordered it to arrive the next day. I was very impressed that I was given just 1 hour window when the delivery would be made. It arrived within the time scale. The driver and colleague offered to bring the boxes in for me. Very polite young men. Car seats are exactly as described.

17 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Linda,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were happy with the price of your car seats and the service you received from our delivery team. We understand how valuable clear delivery updates are, especially when arranging your day around a delivery, so it is great to hear that the one-hour delivery window and communication helped make the process smooth.

We are also pleased to hear that the delivery arrived within the expected timeframe and that our delivery team were polite and helpful when bringing your boxes inside. We will be sure to share your kind comments with the team.

Thank you again for choosing Kiddies Kingdom. We hope you are very happy with your new car seats and we look forward to assisting you again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 1 out of 5 stars

I still haven’t recieved my order

I still haven’t recieved my order. They were late sending it out and now dpd are late delivering it.

16 July 2026
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Reply from Kiddies Kingdom

Hi Craig,

Thank you for taking the time to share your experience with us.

We are sorry to hear that your order has not reached you as expected and we understand how disappointing it is when there are delays with receiving your delivery.

Having reviewed the tracking information, we can see that DPD attempted delivery, however, there was no one available to accept the parcel at the time. The delivery has now been rescheduled and is due to take place today.

We appreciate your patience while this is being completed and hope your order arrives with you shortly.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 4 out of 5 stars

Communication

Arrived within the time advised the only thing I marked it down for was communication after the order was placed. Coincidentally after I reached out for an update I received an email saying my purchase was ready to be dispatched. After that it arrived via DPD as expected .

9 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Kerri,

Thank you for taking the time to share your experience with us.

We are delighted to hear that your order arrived within the advised timeframe and that your delivery with DPD went smoothly.

We also appreciate your feedback regarding our communication. We're sorry that you felt you needed to contact us for an update before receiving your dispatch notification. Customer feedback like yours is invaluable, and we're continually looking at ways to improve our communication throughout the ordering process to ensure our customers feel informed every step of the way.

Thank you again for your balanced and thoughtful feedback, and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great fast delivery

Great fast delivery

14 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Shona,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were happy with the fast delivery service you received. We always aim to make the ordering and delivery process as smooth and efficient as possible, so it is great to know your experience was a positive one.

Thank you for choosing Kiddies Kingdom and for your kind feedback. We really appreciate your support and hope to assist you again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Excellent service

Excellent service. Highly recommend this company.

8 April 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi ,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you received excellent service and that you would recommend Kiddies Kingdom. Providing a positive experience for our customers is very important to us, so we really appreciate your kind words and support.

Thank you for choosing Kiddies Kingdom. We look forward to assisting you again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Fantastic experience with Kiddies…

Fantastic experience with Kiddies Kingdom. I ordered a car seat for my grandson.
They replied to an order query quickly and it was resolved perfectly.

The car seat is great quality and value.
Can’t recommend this company enough.

9 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Sarah,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you had a fantastic experience with Kiddies Kingdom and that we were able to assist with your order query quickly and efficiently. We always aim to provide helpful support and resolve any questions our customers may have, so it is great to know this was handled to your satisfaction.

We are also pleased to hear that you are happy with the quality and value of your grandson’s car seat. We really appreciate your kind recommendation and your support.

Thank you for choosing Kiddies Kingdom. We hope your grandson enjoys his new car seat and we look forward to assisting you again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Fabtastic Service

The website is easy to use.
The customer service is absolutely fantastic, so polite and extremely helpful and reassured me of my order. The communication I recieved from Kiddies Kingdom was great too.

7 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Kelly,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you found our website easy to use and that you received fantastic service from our team. Providing polite, helpful support and keeping our customers updated throughout their order journey is something we always aim for, so it is wonderful to know you felt reassured and well looked after.

We really appreciate your kind comments regarding the communication you received from Kiddies Kingdom and your support.

Thank you for choosing Kiddies Kingdom. We look forward to assisting you again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Very easy ordering site

Very easy ordering site. Delivered earlier than stated and left where I asked. Love the colour and very comfy. Well padded. Easy to loosen and tighten straps. A fab buy.

6 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Amanda,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you found our website easy to use and that your order arrived earlier than expected. It is great to know that the delivery instructions were followed and that your item arrived safely.

We are also pleased to hear that you are happy with the colour, comfort, and quality of your purchase. Your feedback regarding the padding and easy-to-adjust straps is fantastic, and we are glad it has been such a great buy for you.

Thank you for choosing Kiddies Kingdom and for sharing your kind feedback. We hope you continue to enjoy your purchase and look forward to assisting you again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great car seat at a great price

Great car seat at a great price. Super fast delivery.

15 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Amanda,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you are happy with your car seat and that you found it to be great value for money. It is also fantastic to know that your order arrived quickly, as we always aim to provide an efficient and reliable delivery service for our customers.

Thank you for choosing Kiddies Kingdom and for your kind feedback. We hope you continue to enjoy your purchase and we look forward to assisting you again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Excellent service and speedy

I have purchased both of my children’s car seats from Kiddies Kingdom and had excellent experiences both times. They were dispatched straight away and both delivered the next day with notifications updating me every step of the way and arrived well packaged.

15 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Demi,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you have chosen Kiddies Kingdom for both of your children’s car seats and that you have had excellent experiences on both occasions. It is wonderful to know that your orders were dispatched quickly, delivered the following day, and that our delivery updates kept you informed throughout the process.

We are also pleased to hear that your items arrived well packaged and in great condition. Providing a reliable service from ordering through to delivery is something we always strive for, so your kind feedback means a great deal to our team.

Thank you again for your continued support and for choosing Kiddies Kingdom. We look forward to assisting you again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

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