Kiddies Kingdom  Reviews 

33,203
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 3,268 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the rapid and efficient delivery service, often receiving orders sooner than expected. Many people appreciate the competitive pricing and excellent value, noting products are accurately described and of high quality. The ordering process is generally easy, supported by helpful customer service and clear communication regarding updates. However, some customers noted significant delays in receiving orders, with communication about these delays sometimes being unclear or inaccurate. A few also experienced issues with faulty products, reporting difficulties with returns or refund processing, and occasional delivery problems like damaged packaging or late express deliveries.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many praising the speed and efficiency of their... See more

Product

Customers consistently note positive experiences with product, often praising the quality, value, and... See more

Order

Customers had positive experiences with order, often praising the ease of the ordering process and quick... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent condition and good... See more

Price

People report positive experiences with pricing, often finding products at brilliant and competitive rates,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Arrived within the time advised the only thing I marked it down for was communication after the order was placed. Coincidentally after I reached out for an update I received an email saying my purchas... See more

Company replied

Rated 5 out of 5 stars

The website is easy to use and the pricing competitive (even more so with the free delivery, which was super rapid). The item came quickly and is as described. We’d done lots of research before s... See more

Company replied

Rated 5 out of 5 stars

I was amazed by how quickly the nursing chair I ordered was delivered. I chose to purchase from Kiddie’s Kingdom because they had the chair I wanted at the cheapest price due to a 10% off promo they w... See more

Company replied

Rated 5 out of 5 stars

Ordered a replacement mattress for my Chicco next to me Wednesday evening, arrived today less than 48 hours later. I was a little unsure of what to expect from reading other reviews but was perfectly... See more

Company replied


Company details

  1. Baby Store

Written by the company

At Kiddies Kingdom, we believe every family deserves the very best start. Since 1985, we’ve been proudly supporting parents across the UK, helping to create safe, stylish, and happy spaces for little ones to grow. Over the years, we’ve built a reputation for choice, quality, and value — and for always going the extra mile for our customers. Our impressive 9,000 sq ft showroom is a place to explore, test, and compare products in person, with expert staff on hand to offer guidance and advice. Behind the scenes, our 50,000 sq ft of warehousing means we can keep an extensive range in stock and ready for fast delivery, so you never have to wait long for the things you need most. Because we’ve nurtured strong partnerships with leading nursery brands for decades, we’re able to bring you exclusive deals and one of the widest selections in the industry — from essential everyday items to the latest innovations in baby care. Whether you’re preparing for your first newborn or adding the finishing touches to a growing toddler’s room, Kiddies Kingdom is here to make every stage of your parenting journey easier, more exciting, and more memorable.

Key Highlights

Written by the company

50,000 Sq Ft of Stock Ready to Go
Over 10,000 products from 170+ trusted brands, all under one roof.
Same-Day Dispatch
Place your order before 3pm and we’ll send it out the very same day.
Free, Convenient Delivery
Enjoy free delivery with a 1-hour timeslot sent via SMS. Plus, the option to re-arrange with ease.
365 Day Returns
Shop with complete confidence — return your items any time within a full year!
Price Match Guarantee + 15% Off
We won’t just match the best price you find — we’ll beat it by 15%!
Friendly Expert Advice
Our knowledgeable team is here to help — call us on 01924 439049.
35+ Years of Experience
Established in 1985, we’re one of the most trusted names in the nursery industry.

Fast & Free Shipping!

Next Day Delivery | No Cost | Hassle Free

Live stock levels means if a product says 'in stock' on our website, then you can rest assured that the item is in our warehouse ready to go and can be with you within 24 hours. Super fast shipping, with SMS updates and 1 hour timeslot for delivery!

Contact info

Unlock Big Savings Today!

Take an Extra 5% Off with Code: EXTRA5

4.4

Excellent

TrustScore 4.5 out of 5

33K reviews

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4.4

All reviews

(33,203)

3,019 reviews in the last 12 months

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Rated 5 out of 5 stars

Speedy delivery.

Speedy delivery.

13 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Courtney,

Thank you for taking the time to share your experience with us.

We are delighted to hear that your order arrived quickly and that you were pleased with our speedy delivery service. We always aim to get our customers' orders to them as quickly and efficiently as possible.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great company

Great company, fast delivery, better product!

6 July 2026
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Reply from Kiddies Kingdom

Hi Sikander,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were pleased with your purchase, our fast delivery, and the overall service you received. It's wonderful to know that the product exceeded your expectations and that you had such a positive experience shopping with us.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Xxxx

Kind helpful

16 July 2026
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Reply from Kiddies Kingdom

Hi Chloe,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you found our team kind and helpful. Providing friendly, knowledgeable service is something we always strive for, so it's wonderful to know we made a positive impression.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

First time shopping here

First time shopping here. I ordered a car seat online for my baby girl. Delivery was fast, only took a day to come! When I received the car seat, I was unsure if my daughter needed the insert or not, so I emailed Kiddies Kingdom and they replied very quickly with amazing customer service and support on what would fit my daughter best and even told me to update them when she reaches 75cm to see if anything needs adjusting! What an amazing company, thank you so much!

16 July 2026
Unprompted review
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Reply from Kiddies Kingdom

Hi Melissa,

Thank you for taking the time to share your experience with us.

We are delighted to hear that your first experience shopping with Kiddies Kingdom was such a positive one. It's wonderful to know your car seat arrived so quickly and that our Customer Care Team was able to provide the reassurance and guidance you needed to ensure it was fitted correctly for your little girl.

We always want our customers to feel confident using their products safely, so we're especially pleased to hear that the ongoing support we offered gave you peace of mind. Being available to answer questions as your little one grows is all part of the service we aim to provide.

Thank you again for your kind feedback and recommendation. We truly appreciate your support and are delighted that we could be part of this exciting journey with your family. We look forward to welcoming you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Fantastic product, delivery, price and service

Fast delivery, great rocker/walke, love the blue colour nice and bright baby loves it and it saves space being two things in one

6 July 2026
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Reply from Kiddies Kingdom

Hi Joanne,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were so pleased with your purchase, our fast delivery, competitive pricing, and the service you received. It's wonderful to know that you love the bright blue colour of the rocker/walker and that your little one is enjoying it too.

We're also pleased to hear that the 2-in-1 design has been so practical for you. Having products that are both space-saving and functional is something many parents appreciate, so it's great to know it has been a perfect fit for your family.

Thank you again for your wonderful feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Dont go anywhere else!

Second time using this company. Superb service, products and delivery. Can't fault it at all.

13 July 2026
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Reply from Kiddies Kingdom

Hi Les,

Thank you for taking the time to share your experience with us.

We are absolutely delighted to hear that you've chosen to shop with us again and that we've been able to provide another positive experience. There is no greater compliment than a returning customer, and we're so pleased that our service has earned your trust.

It's wonderful to know that you were happy with our products, delivery, and overall service, and that everything met your expectations. Your recommendation means a great deal to us, and we're thrilled to hear you couldn't fault your experience.

Thank you once again for your continued support and for choosing Kiddies Kingdom. We truly appreciate your loyalty and look forward to welcoming you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 2 out of 5 stars

Damaged on arrival

While the product is lovely it has arrived damaged an I am still waiting an email from the company

11 June 2026
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Reply from Kiddies Kingdom

Hi Teresa,

Thank you for taking the time to share your experience with us.

We are sorry to hear that your item arrived damaged. We understand how disappointing this must be, especially when you were looking forward to receiving your order.

We can see that a member of our team is currently looking into this for you and they will be in touch shortly with an update and to assist further.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Excellent company had in stock what…

Excellent company had in stock what everyone didn’t and what’s more came very quickly and packaged well, with a new granddaughter on route this will be my go too company.

6 July 2026
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Reply from Kiddies Kingdom

Hi Debbie,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were able to find the item you needed with us when it was unavailable elsewhere. It is wonderful to know your order arrived quickly, well packaged, and that you were pleased with the service provided.

Congratulations on your new granddaughter arriving soon. We are thrilled to be part of such an exciting time and we look forward to supporting you with any future purchases.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Prompt Hassle free delivery

Prompt Hassle free delivery. And it was the cheapest price by far.

6 July 2026
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Reply from Kiddies Kingdom

Hi Tes,

Thank you for taking the time to share your experience with us.

We're delighted to hear your order was delivered hassle free and that you found us to have the best price. It's fantastic to know we could provide both great value and a smooth delivery experience.

We really appreciate your feedback and hope to welcome you back to Kiddies Kingdom again soon.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Shahin,

Thank you for taking the time to share your experience with us.

We're delighted to hear you're so pleased with the quality of your purchase. It's wonderful to know it has met your expectations, and we really appreciate your kind feedback.

We hope to welcome you back to Kiddies Kingdom again soon.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

10/10!

I bought the Amana baby swing for my sister as a present. I was a bit hesitant as there weren’t many reviews but it was the best decision I made! Beautiful swing, just as shown. DPD tracked delivery & brilliant communication with KiddiesKingdom. Can’t fault! 10/10.

6 July 2026
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Reply from Kiddies Kingdom

Hi Georgia,

Thank you for taking the time to share your experience with us.

We're delighted to hear that the Amana baby swing made such a lovely gift for your sister and that it exceeded your expectations. It's great to know the product was just as shown, your delivery was easy to track, and our communication throughout your order met your expectations.

Thank you for your fantastic recommendation. We hope your sister and her little one enjoy the swing, and we look forward to welcoming you back to Kiddies Kingdom in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Good discounts on products and fast…

Good discounts on products and fast delivery.

13 July 2026
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Reply from Kiddies Kingdom

Hi Andrei,

Thank you for taking the time to share your experience with us.

We're so pleased to hear you were happy with our great discounts and fast delivery. It's wonderful to know we could provide both excellent value and a smooth shopping experience.

We really appreciate your feedback and hope to welcome you back to Kiddies Kingdom again soon.

Kind regards,
Kiddies Kingdom

Rated 1 out of 5 stars

Absolutely awful quality - dusty & dirty

Absolutely awful quality

6 July 2026
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Reply from Kiddies Kingdom

Hi Klara,

Thank you for taking the time to share your experience with us.

We're sorry to hear you were disappointed with the condition of your item. We understand how disappointing it must have been to receive a product that did not meet your expectations.

We can see that one of our team members is currently assisting you with this matter and will continue to work with you to reach a suitable resolution.

Thank you for bringing this to our attention, and we appreciate your patience while this is looked into.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Quick purchase and delivery

Quick service, everything was in the box and easy to assemble. No issues to report albeit haven’t used the pram yet but purchase easy & delivered on time.

6 July 2026
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Reply from Kiddies Kingdom

Hi Aimee,

Thank you for taking the time to share your experience with us.

We're delighted to hear your purchase was quick and easy, your order arrived on time, and everything was included in the box. It's also great to know you found the pram straightforward to assemble.

We hope you enjoy using your pram once it's out and about, and we really appreciate you choosing Kiddies Kingdom.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

The product was great

The product was great, the price was great ! The delivery driver however delivered it to my neighbour! Hot weather so maybe he was just frazzled.

13 July 2026
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Reply from Kiddies Kingdom

Hi Frank,

Thank you for taking the time to share your experience with us.

We're delighted to hear you were pleased with both the quality of your product and the great price. It's wonderful to know you found such good value with us.

We're sorry your parcel was delivered to your neighbour rather than directly to your address. Although we're pleased it still reached you safely, we appreciate you mentioning this and will ensure your feedback is passed on to the courier.

Thank you again for your review, and we hope to welcome you back to Kiddies Kingdom again soon.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

I purchased a car seat for my grandson…

I purchased a car seat for my grandson .It was a really good price ,ordering and paying was very easy and it arrived in a couple of days. Im very happy with my purchase and would definetely recommend Kiddies Kingdom

13 July 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Sharon,

Thank you for taking the time to share your experience with us.

We're delighted to hear you found a great price on the car seat for your grandson and that the ordering process was simple and straightforward. It's wonderful to know your order arrived quickly and that you're so pleased with your purchase.

Thank you for your recommendation. We really appreciate your kind feedback and hope to welcome you back to Kiddies Kingdom again soon.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

I was very impressed with how quick the…

I was very impressed with how quick the delivery was and how I was kept informed all the way till it arrived at my door

14 July 2026
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Reply from Kiddies Kingdom

Hi Jan,

Thank you for taking the time to share your experience with us.

We're delighted to hear you were impressed with the speed of your delivery and the updates provided throughout your order journey. Keeping our customers informed is really important to us, and we're pleased to know this helped make your experience a positive one.

Thank you again for your lovely feedback, and we hope to welcome you back to Kiddies Kingdom again soon.

Kind regards,
Kiddies Kingdom

Rated 4 out of 5 stars

The pushchair is light and as described

The pushchair is light and good to manoeuvre. One issue was changing the position of the shoulder straps which was not at all easy to do - took two of us and a bit of brute force to achieve the change. So far that is our only issue.

8 July 2026
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Reply from Kiddies Kingdom

Hi Heather,

Thank you for taking the time to share your experience with us.

We're pleased to hear you are happy with the pushchair and that you found it to be lightweight and easy to manoeuvre. We appreciate you sharing your feedback regarding the shoulder straps, and we're sorry to hear this was more difficult to adjust than expected.

Your comments are really valuable, and we will ensure this feedback is passed on to the relevant team for review.

Thank you again for your review, and we hope you enjoy using your pushchair.

Kind regards,
Kiddies Kingdom

Rated 3 out of 5 stars

Incorrect delivery advice

I sent a communication to say we would be unable to take delivery of our items until the 14th July. I had a prompt reply stating that it would be fine as delivery would not be until after the above date. Unfortunately my husband received an email from DPD on Saturday 11th July to say items out for delivery between 12.40 and 13.40. This was of great inconvenience to us as we then had to quickly arrange for someone to be at our property to take the delivery. Thus putting a member of our family off of their plans to attend.
Very disappointed with wrong advice being given re delivery after I had taken the time to email.

11 July 2026
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Reply from Kiddies Kingdom

Hi Leander,

Thank you for taking the time to share your experience with us.

We're sorry to hear that the delivery arrived earlier than expected and that this caused inconvenience for you and your family. We appreciate the effort you had taken to contact us in advance regarding your availability, and we apologise for the frustration caused by the information provided.

Once an order has been dispatched, the delivery is managed by DPD. They will usually send an email the day before delivery, followed by a text message on the morning of delivery, providing delivery updates and options to rearrange the delivery for a more suitable day if required.

We appreciate your feedback regarding the communication you received from us and will review this to ensure delivery expectations are clearer going forward.

Thank you again for sharing your experience with us.

Kind regards,
Kiddies Kingdom

Rated 2 out of 5 stars

I haven’t received order yet

I haven’t received order yet

14 July 2026
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Reply from Kiddies Kingdom

Hi Cheryl,

Thank you for taking the time to share your feedback.

We're sorry to hear that your order had not yet arrived when you left your review.

Having looked into your order, we can see that it is due to be delivered today with DPD. You should receive a text message this morning confirming your one hour delivery timeslot, so you'll know exactly when to expect your parcel.

We hope your order arrives safely today and that you're delighted with your purchase. If you do need any further assistance once it has been delivered, please don't hesitate to get in touch.

Warm regards,
Kiddies Kingdom

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