Had great problems with an unreliable BT internet connection for several months and dreadful interruptions in the last few days. Arrived home and saw an Open Reach van outside the house. Ben Ransome h... See more
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Company details
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Established in 1985 to support the emerging UK cable television market, Kelly Group has diversified to meet the needs of our clients. With over 38 years’ experience and customer service at the heart of our business, Kelly Group is renowned for building networks in collaboration with several major leading telecommunication service providers, delivering innovative multi-functional solutions - connecting people globally. Working across several industries including telecommunications, rail, metro, highways and fleet, and energy, Kelly Group operates nationally with 40+ operational centres and delivers a full suite of services. From the initial planning, design, notification through to installation, final commissioning and maintenance of networks, Kelly Group delivers a ‘one-stop solution’ to meet the needs of our clients and their customers.
Contact info
United Kingdom
- 02084240909
- trustpilot@kelly.co.uk
- www.kelly.co.uk
Hossain is polite and friendly
Hossain is polite and friendly. He is professional. Thanks
Charlie Shoesmith was really helpful
Charlie Shoesmith was really helpful, professional and definitely have great problem solving skills.
Vodafone completely let me down, but Charlie saved the day.
hossain is helpful today
Charlie Shoesmith | Kelly Group
Charlie Shoesmith made the whole experience great and helped with advice on internet dead spots which worked brilliantly.
Very professional and an asset to his company x
Hossain did a great job fixing our…
Hossain did a great job fixing our broadband speed
Hussain was extremely helpful and…
Hussain was extremely helpful and efficient.
Nicky shaw was simply amazing.Broad…
Nicky shaw was simply amazing.Broad band fixed in super quick time.
Can't thank him enough for his great work.
Joanne Eynon
Hossain was incredible
Hossain was incredible. The best engineer I have ever encountered. Clear communication, understanding a tricky situation and working very effectively. A credit to your company.
Hossain was very professional and…
Hossain was very professional and knowledgeable. he was really polite.
Thank you Hossain
Excellent service
(I’d like to leave a review for Liam Roberts, Outreach Engineer at the Kelly Group)
After reporting a fault with Vodafone yesterday, I was advised that an engineer would attend on Friday. I therefore wasn’t expecting such a quick response, so I was very pleasantly surprised when Liam arrived today to resolve the issue. Liam was professional, courteous, and efficient. He quickly identified and fixed the fault, making the whole process smooth and stress-free. It’s refreshing to receive such prompt and high-quality service.
Thank you, Liam, for the excellent support — it’s very much appreciated.
Charlie Shoesmith came to visit me…
Charlie Shoesmith came to visit me today. been very helpful, courteous with helping me get my landline back up and running. You couldn't have sent a better engineer.
The engineers Brandon and Scott were…
The engineers Brandon and Scott were very efficient and courteous .
They identified , solved and repaired the problem.
Fast and efficient put a smile on my…
Fast and efficient put a smile on my face and made me giggle got it done in a flash friendly aura about him too.
Charlie Shoesmith.
jayson was very polite respectful and…
jayson was very polite respectful and professional , he did everything to find the faults and fixed them in a timely manner. he also made sure everything was working correctly before leaving and made sure everything was put back in place and left everything tidy
Hussain fixed and completed the job…
Hussain fixed and completed the job speedily, he called to let me know it was done. Very polite person
Had a young guy (Brendon Lee) come over…
Had a young guy (Brendon Lee) come over to check out a fault, firstly he went out of his way to accommodate my timings due to my work commitments which would have upset his work schedule for the day, and secondly he was professional and meticulous in what he did by way of fault finding and then resolving the problem: a credit to his company for sure. Thank you.
Charlie was polite and knowledgeable
Charlie was polite and knowledgeable. He check again the internal connection then walked the the length of the line from the junction to our home. He found some points of degradation and fixed them. All now works just fine and the performance is back where it should be.
Great job.
Really thorough and professional job…
Really thorough and professional job very pleasent gentleman
Charlie shoesmith
Made eveything easy to understand and fixed my problem right away
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