KatzkinReviews 

4,108
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting that the leather looks and feels great, often exceeding factory standards and giving vehicles a premium feel. Many people highlight the outstanding customer service, with staff members described as professional, patient, and helpful in guiding them through the design and selection process. The overall service, including installation by recommended partners, is frequently commended for its efficiency and the amazing final results, making customers very happy with their upgraded interiors. However, some customers also noted issues with product durability over time, with seats showing wear and tear after a few years despite regular care. A few other people also felt that the customer service was unhelpful or that the cooling system feature was improperly wired, leading to malfunctions.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Quality

Clients share positive opinions on quality, with many reviewers highlighting the excellent craftsmanship,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, with many customers reporting a smooth and timely process... See more

Customer service

Customers had positive experiences with customer service, often describing it as exceptional, awesome, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was wanting to replace cloth seats in my 2014 F150... Saw an advertisement on Katzkin leather and did some research... Contacted the company on 6/7/2026 and the process moved along in a timely manner.... See more

Company replied

Rated 5 out of 5 stars

I originally found this company at a Jeep event and didn’t think I could afford it. I ended up looking at their selection on site and the amount of customization options were unreal. I ended up speaki... See more

Company replied

Rated 5 out of 5 stars

I wasn’t sure about putting aftermarket leather seats in my brand new ‘26 Silverado HD but they are Beautiful! So glad I did! Amber made some suggestions, I decided on the two-tone of brown down th... See more

Company replied

Rated 5 out of 5 stars

This is the second vehicle I’ve upgraded with Katzkin leather, and once again, I couldn’t be happier. Their premium leather and attention to detail truly elevate the look and feel of the interior. Wha... See more

Company replied


Company details

  1. Auto Upholsterer
  2. Auto Accessories Wholesaler
  3. Auto Parts Manufacturer
  4. Auto Restoration Service

Information provided by various external sources

Located in Montebello CA, Katzkin Leather is the nation’s premier designer and manufacturer of custom leather interiors. Since 1983, in partnership with our nationwide installer network of over 2,500 restyling locations, we have transformed over two million vehicles with luxurious and exciting premium leather interiors. We manufacture leather interior packages for more than 3,000 mid-market vehicles that are available in 120 colors and materials. Katzkin offers more custom leather interior options than any other manufacturer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(4,108)

137 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service

Jennifer and Melanie were amazing. Thx u

3 February 2026
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Joseph! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Jennifer and Melanie :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Customer Support rocks

This is my second go with Katzkin interiors and love the product. What's more - an order issue that caused me some inconvenience was handled supremely by Customer Support Assistant Samantha, giving me further reason to appreciate the product. She went above and beyond to make sure I was taken care of and I honestly feel like that's the key takeaway for anyone on the fence about making a purchase.

9 February 2026
Unprompted review
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Reply from Katzkin

Hi Brendan! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Samantha :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 4 out of 5 stars

Great material and craftsmanship

Great material and craftsmanship. The only negative is I used to have my heated seats on 1 maybe 2 and they would be hot. Now After leather install I have the heated seats on 3 and I can barely feel it.

5 February 2026
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Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

How quickly they got me scheduled and…

How quickly they got me scheduled and how quickly they got the job done. The quality of the leather is awesome- it feels like a whole new truck!

13 January 2026
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Reply from Katzkin

Hi David! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

2025 Traverse

Kara with Katskins made this whole process very smooth! I chose Pacific Blue with black for my 2025 Chevrolet Traverse and it came out better than I thought! Leather is very nice and comfy. 💯 recommend!

4 February 2026
Unprompted review
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Reply from Katzkin

Hi Chelsey! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Kara. Pacific Blue is a fantastic color choice! :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Full premium interior

I went on line just to look at options.
Submitted my info for a return call
And after that the team at Katzskins worked up an awesome design with me.
They were very responsive very friendly answered all my questions extremely helpful and the price was unmatched for the quality you’re getting.
They made the process so easy even down the scheduling my appointment. And to top it off the install on my vehicle was completed in the same day. I don’t think I’ll ever buy a vehicle with leather seats again I’ll save my money there and have Katzskins installed the material is way better quality then you’re getting from a factory built car with leather. 10/10

2 February 2026
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Reply from Katzkin

Hi Peter! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Mahogany with Black Piping

I had mahogany leather with black piping installed in my Land Cruiser and it came out beautifully. Roy handled everything for me, from finding the best pricing and promotions to find with a reputable shop close to my home for the installation. The entire process was seamless, and I couldn’t be happier with the results. Thank you!

30 January 2026
Unprompted review
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Reply from Katzkin

Hi Kristen! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy. Mahogany w/Black Piping is a fantastic color choice :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Next level finish

Katzkin took my vehicle to the next level! It’s just what I envisioned!

29 January 2026
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Reply from Katzkin

Hi Mark! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Simple purchasing process

Simple purchasing process. California customs installed quickly and professionally.

20 January 2026
Katzkin logo

Reply from Katzkin

Hi Don! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

BEST SOURCE FOR SEAT COVERS - BAR NONE!

I worked with Amber from Katzkin. She was so unbelievable professional and patient with my design process for my new seat covers. She made the process a breeze and worked with me, live, to design the perfect covers for my jeep! Highly recommended company, and ask for Amber!

27 January 2026
Unprompted review
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Reply from Katzkin

Hi Richard! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Amber. :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great Katzkin Experience

The people at Katzkin were professional, knowledgeable, and patient with me in the process of choosing the perfect leather seats. It's always the people that make a good product great. 5 outa 5 stars!

20 January 2026
Unprompted review
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Reply from Katzkin

Hi Gerald! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

New interior makes for new happiness

Got a recommendation from a shop that regularly works with Katzkin. True to their reputation, Katzkin is a great company with great staff. Chantel in sales worked with me on ideas, sent mock-up photos, and ensured I got an excellent package price. Janette in warranty made sure I was completely satisfied with the end results. The new Katzkin upholstery looks so much better than OEM, gets plenty of compliments, and simply makes me much happier with my vehicle.

29 December 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Chantel & Janette :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Awesome customer service and top shelf…

Awesome customer service and top shelf quality product. I had installed an inferior “leather-like” product myself and quickly found out it didn’t hold up like the original leather on my 28 year-old Miata. I knew of Katzkin’s reputation from forums and social media posts by those who used them. While the cost was more than I really wanted to spend, the product itself and the professional installation were superb, removing any misgivings I had about buying these! I was sent swatches of their tan offerings and was able to select the one that was dead-on my original color. BRAVO, Katzkin!!

8 January 2026
Katzkin logo

Reply from Katzkin

Hi Scott! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Chantel at Katzkin was awesome!

Chantel at Katzkin was awesome!!
She helped me with designing my new seats! She was very patient with me making changes and with my back and forth conversations and asking a lot of questions. My interior came out perfect and better than I expected!! I am so happy with the results and I can’t believe that I waited for so long to get it done.
Thank you Chantel!!
2020 Ram Bighorn

19 December 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Bob! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Chantel. :) We hope this helps you Love Your Drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 1 out of 5 stars

I called the company and agreed on a…

I called the company and agreed on a price in a design. The next day I received a call and everything changed. They did not honor the price and downgrade our design. They had no explanation why things changed. They just said have a good day. Terrible business practice. In my opinion, they’re only looking out to the bottom line and not the customer. Not to be trusted.

8 January 2026
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Walter! We’re sorry to hear about this experience and would like to address the issue you’re having. Could you please give us a call any time at 877-841-2320? Thank you and we look forward to finding a solution.

Rated 5 out of 5 stars

Cardinal Red Leather - Custom Signature

It was truly a pleasure working with Amber and the Katzkin team on my custom Signature Cardinal Red leather seats for my Audi Q8. Every question was addressed promptly, and I received full support from the team throughout the process—from coordination to installation. The work was completed smoothly and delivered on time.

I’m extremely impressed with the outcome and genuinely amazed by the exceptional quality of both the craftsmanship and the installation. I would highly recommend Katzkin and look forward to referring others and working with the team again in the future.
Thank you!

5 January 2026
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Suman! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Amber & the Team. Cardinal Red is a fantastic color choice :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Roy did a great job in assisting me in…

Roy did a great job in assisting me in making sure I got exactly what I wanted! They look great

31 December 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Ryan! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great Quality and even better Customer Service after the sell.

I had my Katzkins installed in August of 2025. They are excellent quality and they look great. In December I placed something on my seat and it caused a slight tear in the lower portion of the upper back of the driver side seat and I was very concerned that it was going to cost me a bunch of money to replace it. After getting a hold of a representative they offered to replace the upper portion of my seat for free as a courtesy since I had just had them installed. What excellent customer service. But not only the great customer service just the total excellent process of selecting my covers getting them scheduled for installation and then having them installed at my house for no additional charge was just totally awesome. I will be using katzkins again in the very near future for my daughter's 2022 ram tradesman with cloth seats.

20 December 2025
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Reply from Katzkin

Hi Loren! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 1 out of 5 stars

Not a good experience with this…

Not a good experience with this company. First, I had problems with the installation because the installers did not know what they were doing and ruined the first set of seats. Secondly, the cooling unit heats the back of the seat instead of cooling it, which is miserable in the summer. I made several calls to Katzkin to try to resolve this which were ignored. And finally, the seats are advertised as leather and are actually synthetic. My advice would be to stay away.

23 May 2025
Unprompted review
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Reply from Katzkin

Hi Joel! We’re sorry to hear about this experience and would like to address the issue you’re having. Our interiors have a 3-year/36,000 mile warranty on them. Kindly respond to our request with your contact details and our team will reach out to you ASAP. Alternatively, you could give us a call any time at 877-841-2320. Thank you and we look forward to finding a solution.

Rated 5 out of 5 stars

I called Katzkin and someone was with…

I called Katzkin and someone was with me almost immediately. She stayed on the phone with me for about 45 minutes to ensure the order was exactly how I wanted it. Very happy with the seat covers. Would buy again.

26 December 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Nick! Thank you for writing a review. We’re delighted to hear that you had a positive experience placing your order! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

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