KatzkinReviews 

4,108
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting that the leather looks and feels great, often exceeding factory standards and giving vehicles a premium feel. Many people highlight the outstanding customer service, with staff members described as professional, patient, and helpful in guiding them through the design and selection process. The overall service, including installation by recommended partners, is frequently commended for its efficiency and the amazing final results, making customers very happy with their upgraded interiors. However, some customers also noted issues with product durability over time, with seats showing wear and tear after a few years despite regular care. A few other people also felt that the customer service was unhelpful or that the cooling system feature was improperly wired, leading to malfunctions.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Quality

Clients share positive opinions on quality, with many reviewers highlighting the excellent craftsmanship,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, with many customers reporting a smooth and timely process... See more

Customer service

Customers had positive experiences with customer service, often describing it as exceptional, awesome, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was wanting to replace cloth seats in my 2014 F150... Saw an advertisement on Katzkin leather and did some research... Contacted the company on 6/7/2026 and the process moved along in a timely manner.... See more

Company replied

Rated 5 out of 5 stars

I originally found this company at a Jeep event and didn’t think I could afford it. I ended up looking at their selection on site and the amount of customization options were unreal. I ended up speaki... See more

Company replied

Rated 5 out of 5 stars

I wasn’t sure about putting aftermarket leather seats in my brand new ‘26 Silverado HD but they are Beautiful! So glad I did! Amber made some suggestions, I decided on the two-tone of brown down th... See more

Company replied

Rated 5 out of 5 stars

This is the second vehicle I’ve upgraded with Katzkin leather, and once again, I couldn’t be happier. Their premium leather and attention to detail truly elevate the look and feel of the interior. Wha... See more

Company replied


Company details

  1. Auto Upholsterer
  2. Auto Accessories Wholesaler
  3. Auto Parts Manufacturer
  4. Auto Restoration Service

Information provided by various external sources

Located in Montebello CA, Katzkin Leather is the nation’s premier designer and manufacturer of custom leather interiors. Since 1983, in partnership with our nationwide installer network of over 2,500 restyling locations, we have transformed over two million vehicles with luxurious and exciting premium leather interiors. We manufacture leather interior packages for more than 3,000 mid-market vehicles that are available in 120 colors and materials. Katzkin offers more custom leather interior options than any other manufacturer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(4,108)

137 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The turn around time shorter than…

The turn around time shorter than expected. The quality of leather and the design exceeded everything I dream of having.

27 March 2026
Katzkin logo

Reply from Katzkin

Hi Eric! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great Seat Covers from Katzkin

The new seat covers from Katzkin look great in my 2001 Dodge Ram 2500 Diesel. Frank’s Trim Shop in Seguin, Texas performed the Katzkin seat cover install and they did a great job on the installation. I would recommend these seat covers!

25 March 2026
Katzkin logo

Reply from Katzkin

Hi Richard! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great Experience

The entire process of designing my seats for 2019 Tundra was easy. The help, suggestions, and guidance from the Katzkin team was awesome. Their experience and knowledge was most helpful! Thank you!

16 March 2026
Katzkin logo

Reply from Katzkin

Hi Carlin! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Speaking with Matt and telling him what…

Speaking with Matt and telling him what I wanted he nailed it.. then dealing with Ms Melanie and setting me up with installation hands down they know what they’re doing 🙏🙏🙏

12 March 2026
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Orlando! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Matt & Melanie :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Dealt with Roy since day 1 and made…

Dealt with Roy since day 1 and made this an easy experience and a pleasant one at that. I was undecided and kept changing my ideas last minute and Roy made it happen without hesitation. The material is as close to oem material as possible without having to break the bank. Will definitely do business with them again in the future.

12 March 2026
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Eduardo! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Love the seat covers

Love the seat covers. Great quality! Custom fit.

9 March 2026
Katzkin logo

Reply from Katzkin

Hi Michael! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Overall great people to work with.

We had challenges with the colors we had selected for the interior. Veronica and Katzkin bent over backwards to find a solution. The installer in Corpus Christi was willing to do whatever he could to help out. Bottom line is that Katzkin makes an outstanding product and the workmanship is second to none. We worked thru the issues and I am very happy with my interior.

8 March 2026
Katzkin logo

Reply from Katzkin

Hi Dave! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Veronica :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Nick was very helpful and informative…

Nick was very helpful and informative and very knowledgeable with his professionalism that guided me on my purchase thanks …10 Stars Across The Board.

9 March 2026
Unprompted review
Katzkin logo

Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Nick. :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great replacement seat covers for my Avanti

great replacement seat covers for my 2006 Avanti, including the logo on the seats.

6 March 2026
Katzkin logo

Reply from Katzkin

Hi Ron! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Vista Customizing in Corpus Christi is…

Vista Customizing in Corpus Christi is a world class organization. They completed the Katzkin installation in a timely professional manner and provided excellent customer service as well.

4 March 2026
Katzkin logo

Reply from Katzkin

Hi Bob! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Nice product very happy

17 February 2026
Katzkin logo

Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Working with Ms. Rose Napoli

Working with Ms. Rose Napoli was like working with a family member. She has a beautiful disposition and knows what she's talking about. Thank you so much! I can't thank you enough.

18 February 2026
Unprompted review
Katzkin logo

Reply from Katzkin

Hi John! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Rose :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Excellent customer service and the…

Excellent customer service and the Installers in Glendale Az did a super job ! Thank You !

22 February 2026
Katzkin logo

Reply from Katzkin

Hi Bernie! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great looking seats

Great looking seats, comfortable as well.

13 February 2026
Katzkin logo

Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Excellent service

From start to finish the salesman Roy was amazing ready and willing to answer any and all of my questions listening to any ideas I had 10/10 would recommend

17 February 2026
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Pedro! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Looks great

Looks great

15 February 2026
Katzkin logo

Reply from Katzkin

Hi Mike! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 1 out of 5 stars

Start with your dealer - Katzkin customer service did not seem to want to help me.

My dealer (new truck) offered to pay for Katzkin seat leather install since the truck I'm buying doesn't come with the color of leather I wanted.
Of course, they won't pay for a full blown custom install (every possible option and premium upgrades), so I called Katzkin customer service to find out the differences in the leathers and which ones would cost more/less, which ones could be perforated for ventilation, etc. so that I'd be ready to have the conversation with the dealer.
Customer service was of zero help. Just kept telling me to negotiate with my dealer and rushing to hang up. Thanks for nothing. A real turn off.

I called today and explained my experience. Appreciate the willingness to listen.

15 February 2026
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Kerry! We’re sorry to hear about this experience and would like to address the issue you’re having. We requested contact details for you so that a member of our team could reach out in hopes of addressing your concerns. Unfortunately we haven't received a response, and hope you'll reach out soon. Could you please give us a call any time at 877-841-2320? Thank you and we look forward to finding a solution.

Rated 5 out of 5 stars

Ordering was simple

Ordering was simple. Installing happened quick and end product was amazing. Wife liked it so well she ordered leather for her car

14 February 2026
Katzkin logo

Reply from Katzkin

Hi Bill! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great product

Great product, fits perfect and awesome install

12 February 2026
Katzkin logo

Reply from Katzkin

Hi Danny! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Les is fantastic

Les is fantastic. He explained things thoroughly and was very accurate with his estimated completion time, which was actually a bit faster than his original time of completion.

12 February 2026
Katzkin logo

Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Les :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look