JUST EAT Ireland Reviews 

A cyclist arrived to my door last night with food that was stone cold as he had made other deliveries while my food order was sitting on the back of his bike. I gave him the code he asked for before he took the food out of his bag. I asked him if the food was hot and he actually admitted it was cold. I refused to accept the order and then the burger actually fell out of the bottom of the bag and onto the ground as the bag was wet. The courier took the food way with him and I contacted just eat to inform them. They could not have cared less. They have refused to acknowledge this issue. Stated that I had received my order even though the courier took the order away with him. This business needs more regulation. Do not support a business that does not support its customers. I am taking a case with PayPal to get my money back. Just eat is not a decent company, certainly the people employed in the Irish version have no idea how to treat customers. They all use a scripted response. Make sure the restaurant you order from knows about the terrible manner in which the just eat couriers deliver their food and perhaps just make the effort to order and collect your own food. That way you know it’s going to be edible.

Terrible experience. I will never order from this place again.
I made an order. The courier said he was there. I didn’t see him. He asked me for the delivery code to prove who I was. I gave it to him. He said ‘haha delivery is done bro, you’re not getting your money back’….
I contacted Just eat and I went to the restaurant. I still haven’t received my refund! Also Just Eat couriers should not speak to customers in that way. I screenshot part of the conversation, and I will use this if needed. I will NOT use Just eat again!!!!! Horrible experience

There was 2 times when I got missing items in my order and they not doing any refund.

This app is useless, now they remove reviews because of people's leaving bad reviews and just eat doing nothing about it so they don't want people's to see any opinions. Deleting my account after 10 years of using it !!!

Ordered off Apache Pizza Athlone, through the Just Eat App a few times each time I ordered they have left something out of the order eg chips, sauce, no salad or sauce on kebab, no sauce with hoagie box. Each time I give them the benefit of the doubt but it never changes.
I rang to complain and whoever answered the call was quiet rude and didn't give me a chance to speak. I had my order in front of me and he kept say that I was wrong. I'm very disappointed in their service and attuide along with their delivery service as sometimes it take over an hour to deliver even though it says the food has left the restaurant and will be with you shortly.

Hot food, on time

It was ok I suppose

The food was ok but base of pizza was burnt and the chicken wasnt great either non were the chips

Food ordered and paid for drove close to my house and marked as delivered rang the restaurant and they confirmered that just eat drivers rob food orders by driving near the house but never actually delivering the food. Chat bot was extremely rude aswell.

Too expensive with your service charge and also add more money onto each item that’s on the menus of the take aways it’s scandalous more than a euro in some cases, food always late never on time, food cold, waste of time complaining as nothing rarely done about it

I ordered food, and after I paid, I realised that the eircode had jumped and was incorrect. I was unable to change it on the app, and I couldn't contact Just Eat to help me. I called the restaurant and they were able to inform the delivery driver of the new location. I then received a call from the driver, who told us he wouldn't deliver it to the new address unless we paid him an additional €15 in cash. This did not seem legitimate so I refused. I persuaded him to take it to the new address, which I shouldn't have had to do. When he arrived, he wouldn't speak to us until we showed him the code on my phone. When we repeated refused to pay the extra money, he slammed the door, revved, and sped off with our meal, stealing it. This is completely unacceptable because I had already paid on the app, and I didn't believe that the extra cash was genuine. I have filed a complaint and I hope that the issue gets sorted.

Very good food

It’s a good app has plenty of foods to choose from

Hi, I ordered a food and after 1 hour I got that confirmation that i was delivered. I didn't get my order i tried to go on just eat chat to try solve it and the staff just said that unfortunately they can't do anything because the delivery delivered it already and it was my fault. It's unbelievable how I can be treated like that after be waiting more than 1 hour and my family was hungry waiting for the pizza and see that the just eat didn't do anything to help. Very disappointing

Ordered an indian and waited and hour and a half for it to arrive only to receive a text to say my order had been cancelled. Rang just eat where there was zero satisfaction. I was offered a €5 voucher for the inconvenience. This was a €70 order!!!! But the maximum they could offer was €5. An absolute shambles of a "company"

I am in the hospitality industry myself and never really review when something bad happens as I know mistakes are made. I am writing this as tonight was the second time our order never made it to our house but they took our money. Twice before we also had items missing. Refunds were given but someone needs to be held accountable. We just came back from a 3 week holiday and we make use of JustEats for convenience which it is the opposite! We now have money deducted from our account for many days and still have to find food somewhere on a Banking holiday? Really bad

I would be lost without Just Eat. Tired after a long day, open the app, find a restaurant near me, order and either collect or get it delivered. If there is ever a problem they get it sorted asap

Very rude.My food didn’t arrive and the app was showing it was delivered.I called customer service and a rude man answered.He gave us our credit back but said we wasted his time at the end of the call, he was very dismissive horrible customer service!!!

Had an order with an restaurant in Dublin, paid €55 and after 2 hours the driver just came to the door, asking my wife abusive to give him the code and he didn’t even had the food! This is ridiculous!! I’ve chat with just eat about this and they decided to solve this problem by refunding the money in 5-7 days. After spending all the money from the card, no food and still hungry. And they closed the chat couldn’t even get back to chat with them to try to sort it differently…so be careful when you choose your delivery service, as a business or someone that just want to eat something you might get in a situation where you are left with no food and no money…i would give 0 stars for that of would be possible!